Service rating : I have used this website before, quick, easy and reasonably priced. Very useful while living in Australia and forgetting Motherís Day until 2 days before back home.
Product : Was told it was absolutely stunning, and so many flower buds, will keep flowering for weeks and can then be planted outside for summer
I am in Mallorca for the summer so had arranged in plenty of time for the stocks and roses to be delivered to my mother on her 80th birthday - 20th August. Knowing she would be at home all day other than for a grief period when she would be going out locally for lunch I left instructions to leave in the porch if not home. All I received was a text at 10 pm to say the flowers had not been delivered. I was hugely disappointed and had to go to the trouble of contacting other members of my family in the UK to sort this out for me. This is very poor service.
Service rating : I live in Sweden, so placed an order online on the 6th of December for delivery on the 7th of December to a friendís home address. The flowers didnít arrive on the 7th. I rang the company to see where they were. They said they hadnít been made up yet and apologised and said it would be delivered the following day. On the 8th of December the flowers were still not delivered by 6pm, so I called again and they said they were with the courier. Finally they were delivered at 8.50pm! Pretty late considering they were for a friend who was recuperating from an operation. When my friend noted that they had actually been with the courier for 2 days so Serenata wasnít honest when they said the flowers hadnít been made up the day earlier.
Product : Friend said the flowers were lovely and we were both pleased that they werenít dead on arrival due to the duration they had spent with the courier. I think if it had been summer time it could have been a different story.
Service rating : Very good service as I live abroad.The people were very helpful.
Product : The recipeants were extremely pleased with thier flowers. A lovely Summer display.