Service rating : Excellent service, on time, etc
Product : She loved the flowers, thank you.
Service rating : Good communication throughout. Like that a message is received to infirm that delivery has been made.
Product : I have not personally seen the flowers but my friend seemed pleased with them.
Service rating : excellent,,first class highly recommend very professional
Product : cannot fault beautiful flowers sent to my friend for her birhday ,,ordered on the 7Th august for delivery on 9th on the9th at 8,30am had text to say my flowers were on their way,at9.30 had another text to say they had been delivered,9,40 a phone call from my friend saying how beautiful the flowers were.Best service ever , promt ,excellent,,very good flowers ,highly recommend,and will use this service again
Service rating : The flowers were delivered next day to a friend promptly and on time.
Product : The flowers on arrival had enough flower heads open to make it a lovely display and then later opened into a wonderful display as all the flowers opened ~ the scent was wonderful too.
Service rating : Easy website to use and the flowers. I was kept up-to-date throughout the process until the flowers had been delivered which was excellent.
Product : Beautiful flowers.
Service rating : I have used Senata flowers in the past and will definately use them in the past. Service is the best. Email and text to confirm that your order has been recieved, Email to state that it has been delivered!! Fab.
Product : I have not seen the flowers but the reciepient stated that the flowers were gorgeous.
Good communication, product as described, delivered on time. Happy with the service
First class service. Thanks
I was not pleased on this occaion as the flowers were delivered to the wrong address . I have informed the company but have had no response. Their customer services were supposed to be l;ooking into it --so until i hear from them i will not be using the company again I have not even had an apology.
Where was the colouburst ??? And why was it called deluxe there was nothing deluxe about that
Service rating : The flowers were not delivered on the day requested after waiting in all day for them
Product : They had been in the box three and a half days by the time they arrived
Service rating : Easy purchase. Delivered as requested
Product : Not able to comment as I did not see the flowers.
i sent these to my cousin who is not well at the moment, she rang me to say they were beautiful. Thanks you so much. Jan Jones, Caerphilly
Ordered flowers online for delivery to a sick friend, who was delighted with the flowers she received and I was pleased with the excellent delivery time.
Got there for girlfriend while on tour and was disapointed to hear some of the Flowers were dead and there rest were dieing will never use again
Service rating : Excellent easy service.
Product : Lovely flowers.
Beautiful flowers well received. I would definitely use Serenata again
Service rating : Excellent service and choice of products
Product : Beatuifull
Service rating : Great company. Used before, will use again. Many thanks
Product : Very pretty
Service rating : Very courteous driver, quick delivery, easy check out and lovely website
Product : Beautiful flowers, absolutely lovely
Service rating : Extremely happy with this website, good choice and reasonably priced. Flowers and gifts for any occasion. Very user friendly and speedy service. Emails answered promptly and courteously. Many thanks Serenata, keep up the good work - I will continue to use you for all my floral needs :)
Product : A lovely bouquet and reasonably priced :)
Fast delivery at a great price
My wife was very pleased
Service rating : Delivered on time and looks great
Product : Looks amazing, my fiancée loved them. Thanks guys!
Service rating : Delivery early and flowers packed well
Product : Beutifully exotic
Flowers are lovely and have lasted well. Chocolates delicious
Service rating : Very quick, delivered on time and kept informed right up until the flowers were delivered.
Product : My friend who received the flowers was very pleased with them and told me they were really beautiful...
Excellent comms, product as expected, wife very happy!!
First time user but very impressed. Well done!!
YOU ASK FOR A TIME FOR DELIVERY BUT FLOWERS CAME IN THE AFTERNOON
I would not recommend this company. I paid for a same day delivery, two days later I had to inform them that I thought the product had not been delivered. They then told me they would look into it but assured me it would have been delivered. A further two days later they still had not rung me back so queried again, they told me it had indeed not been delivered because the courier could not find the address with the details I gave. The courier then delivered the flowers that day using the same details originally given four days after it should have been delivered! No apology given no refund given on the extra price of same delivery from Serenata and was even told it was my fault for not providing the correct delivery details!!
Service rating : Very good service, letting me know all the time where the flowers were and when they were delivered. I was only disappointed in the fact that you donít deliver on a Sunday....
Product : I am told the flowers were beautiful, although I didnít get to see them. Thanks.
although original was not very good the replacement flowers were lovely
very happy with the service, promt, alawys kept updated, flower lovely,
Limited choice but I was happy with this card.
Service rating : very good service, excellent value for money and delivery was really fast
Product : Person who received the flowers said they were beautiful!
delivered on time, a very good service
Service rating : Website was easy to use and order was delivered next day as stated. Great value for money and made sending flowers easy. Will definately use again!
Product : Sent the flowers to a friend whoíd just had a little boy. She was delighted by the surprise and said how beautiful the flowers looked.
Service rating : Excellent service as usual. Many thanks.
Product : My friend who recently lost her son tells me the flowers were absolutely beautiful...unfortunately, I didnít get to see them myself.
Service rating : easy to use so i had peace of mind
Product : my friend was very very happy
Service rating : This was the first time I have used Serenata Flowers Ltd. Ordered flowers on line, easy website to use
Product : The basket of flowers was an anniversary present for my mum and dad. They were really pleased with them and thought they were beautiful.
Service rating : I feel i did not receive what I paid for.
Product : The roses were really nice however I upgraded to have opulence but what was delivered was a box containing roses with their leaves left on which is certainly not what was described. AVOID!!
Service rating : Delivery was fast and ordering process was simple and they delivered.
Product : The roses only lasted for 4 days and after that the whole bunch started drooping. We did follow the instructions and used the feeder provided. For the price this is very poor.
It was good. But it arrived very late in the day so it left my wife thinking that I had forgotten which was difficult because I was away from home.
Service rating : Very good service...the flowers were delivered on time as requested.
Product : My Mum loved the flowers and the scent was wonderful...
Service rating : Goods delivered as request
Product : RecipIent very pleased with the quality of the flowersPlease use this space to let us know what you think
or leave blank if not applicable
Very good service, good value for money. I ordered last minute and t was delivered on time. Recipients were delighted! will be using this service again, thank you!
Service rating : Prompt and efficient delivery, product in perfect condition.
Product : My daughter was absolutely thrilled by the bouquet.
MISS REBECCA WALSH
Excellent products and customer service dealt with a problem quickly and efficiently well done.
Service rating : Arrived as promised VG
Product : .Not as nicely wrapped as Iíd hoped for £20 bit tatty.
Floers fine lasted a week and did the job too
Service rating : Efficient service, flowers turned up on time
Product : These roses looked great on delivery, nicely packaged but within 5 days they started to die and the petals fell off despite being well looked after. In contrast, roses which we bought for a fraction of the price a few days earlier from a local supermarket are still fresh with no loss of petals.