Service rating : The service was great.It was easy to order and I was kept informed by email on the progress of my order.
Product : Beautiful flowers and well packaged.Recipient loved them.
Service was second to non
think these were better received than the flowers
Service rating : Fantastic service, great price
Product : Flowers are gorgeous, little on the small side, but theyíve lasted fantastically well, so the price was well worth it. A week later and theyíre still as fresh as the day they were delivered!
the flowers are beautiful, however my mother to whom they were delivered had great difficulty in following instructiions on card. She is quite ill at the moment and did not have the strength to cut stems or open packet. If I had have known that they did not come arranged in a bouquet ready to go into water then I would not have ordered them.
Service rating : Mostly very good. Thank you. Nothing on to say who it was from. My husband sent the shop a greeting note for the recipient which was not included. We waited for a response. She didnít know who the flowers were from or who to thank until we rang her.
Product : We didnít see them, personally. We live a long way from the recipient.
Service rating : excellent as usual
Product : just as described
Service rating : Very easy the place the order, and quick service.
Product : They were received in excellent condition and in good time.
Service rating : Difficult to comment sensibly. I sent the flowers to my sister in law who is extremely ill. The flowers were left in a secure place at her house as, sadly, she had been taken into hospital that day. I did not see them and neither has she seen them.
Product : The picture looked beautiful, which is why I chose those flowers. I did not see the flowers as they were for my sister in law who lives 100 miles from me.
Met our requirements and very good communication.
Good communication, efficient and organised!
Would have been better if the message was typed on the card instead of stuck on.
Service rating : Excellent, efficient service
Product : Lovely gift
Service rating : Easy to use website and good prices
Product : These were a gift but feedback said they were beautiful.
It look great but I didnít like test .. Also I though itís big but it was small
It was look lovely
Very good , kept me informed of when they had left the building. Also that they had been left with a neighbour. Would use again , very pleased.
They kept me informed every step
Service rating : EASY SITE TO USE, EXCELLENT QUALITY FLOWERS USED, SPEEDY DELIVERY. HAVE USED THIS COMPANY SEVERAL TIMES NOW AND I WILL BE BACK
Product : RECIPIENTS DELIGHTED, NICE CHEERFUL BOUQUET.
Service rating : Great service, propmpt delivery
Product : Beautiful flowers, but the bouquet, called íLuxury pink giftbagí came in a blue coloured bag, not a pink one!
Service rating : Very easy to navigate
Product : My mum liked them very much thanks!
Service rating : Easy to use and a very good range to choose from with excellent price range
Product : Delivered and presented very well. My mother in law thought they was lovely flowers
Lovely flowers presented well and delivered next day, so quick and easy to use the web site. Will deffinately use them again.
Our flowers were delivered on the day and time as promised and were highly rated by the recipient, quote: íthe flowers were my favourite colour mix, lovely and gave me a good liftí.
Service rating : I was not impressed with the deal.
Product : From the photographs you think you will get a fabulous deal but the flowers sent were meager!
My daughter loved her flowers. Thank you for using your common sense when leaving the flowers
It was a Sorry Card - what else can I say????
Service rating : Easy to use website
Product : The arrangement delivered was not very much for what I paid, I was very disappointed. It seemed like half of the bunch had been forgotten
Didnít have the same flowers in Canada but my sisters said the replacements were stunning
Service rating : Excellent communication
Product : They are so small in size and height the bouquet looked pathetic :-(
I have not actually seen the card as it went to Bristol.
Service rating : Great.
Product : Great.
Service rating : Prompt service
Product : My relative loved the flowers
Service rating : Good communication and delivery.
Product : Good selection and they have lasted well.
Service rating : Excellent
Product : Lovely
Service rating : Poor flowers
Product : I saw the flowers that we ordered for a friend yesterday, and after only 5days they
looked nearly dead! VERY DISAPPOINTED, I wonít be using Sereneta again.
Received an text to say product was leaving and received an text to product had arrived at friends house
Service rating : Good delivery
Product : Beautiful flowers....very impressive
Service rating : Very good and informative text messages
Product : Fantastic flowers and good price
Very good service
They need to deliver ALOT earlier we were going out for a meal at 6.30 and the flowers were delivered at 6.24 cutting it very close lol other than that eveything was perfect and the flowers were beautiful
a nice finishing touch
Service rating : My personal note to go with the flowers somehow managed to get ripped before delivery
Product : Lovely flowers for the price paid
No option for message card in price. Had to send anniversary card or no message! However, card was said to be ok .
This card was fine,
Flowers were dead
Service rating : great service, the web site was very easy to navigate. have recommend them to others
Product : the friend who received them was thrilled they were just what I want the only snag was that the gift card wasnít with them
Service rating : The flowers were for a funeral we were unable to attend and as most flowers after a funeral are then donated to a local home for the elderly I always send a bouquet . The service was excellent with emails to inform us of despatch and delivery.
Product : As i did not attend funeral can only assume the flowers were ok as have had no comments on their lack of quality
Service rating : Very promote and gives good feedback
Product : I didnít actually see the flowers myself personally. The recipient said they were very nice.
Service rating : Efficient and great value for an excellent product! Thankyou
Product : Lovely flowers
Service rating : Good service.. prompt on time delivery.. great communication.. great price..
Product : My Mother in Law Loved the flowers thankyou..!
Service rating : Confirmation of order, dispatch and delivery - excellent communication. Flowers delivered on time and in perfect condition.
Product : Lovely mix of flowers, very cheerful.
The flowers were lovely, but delivery messages misleading about when delivered
Service rating : Excellent and on time, as usual!
Product : Recipient was delighted with the flowers but Iíve not seen them!
Service rating : Great service flowers delivered on time
Product : Did not see the flowers myself, I understand they were lovely, my niece was delighted with them.
Service rating : they were for a gift, good service
Product : the recipient thought the flowers were lovely
excellent service, would use again
Vase popped up as a suggested purchase when I ordered the flowers. However, the vase is much too small for the bouquet I ordered, especially for tall flowers like the lillies. Hard to see what size it is on website and one would think that if it popped up as a suggestion then it would accommodate the flowers ordered. Feedback from Mum "Nice Vase but much too small for bouquet".
Service rating : Good communication from your company right through to delivery
Product : Good quality
Service rating : Good communication from your company right through to delivery
Product : Good quality
Service rating : Was very quick
Product : Thought they was a small bunch
EXCELLENT SERVICE FROM TAKING THE ORDER TO DELIVERY. BEAUTIFUL FLOWERS
Service rating : The delivery person was extremely helpful to the recipient who had just come out of hospital the day before and was delivered on time.
Product : I visited the recipient the day after they were delivered and thought the bouquet was very small and therefore not good value for money
Service rating : The recipient of the flowers was really impressed. Great service, quick and they kept you informed throughout the order. Really competitively priced too.
Product : Recipient loved them, but I havenít seen them.
Very efficient service. informing me when they were delivered.
Service rating : Very easy to order. Fantastic upates from acknowledgment of order through to delivery notification.
Product : Recipient is absolutely delighted. Very well packaged, look good and smell greatx
Service rating : VERY HAPPY WITH THE SERVICE
Product : BRILLIANT FLOWERS APPRECIATED BY THE ALL
Service rating : Excellent updates on delivery. Good delivery time even though a line of the address was missing.
Product : A very nice bunch that made someone very happy.
Service rating : Easy site to use. Helpful to know that how order was progressing. Recipient delighted. Thank you
Product : Did not see, but recipient said they were lovely. Thank you
what is a palladian?
Service rating : Very easy to order and loads of great products to choose from. Will definitely be using it again.
Product : Great quality and arrived on time!
Well priced quick and easy to use.
Service rating : The flowers were easy to order on line and everything went smoothly.
Product : My friend was delighted with the flowers and said they were beautiful
Service rating : iT WAS EASY TO ORDER AND YOU KEPT ME INFORMED OF THE FLOWERS PROGRESS.
Product : AUNTIE JEAN íPHONED TO SAY THE FLOWERS ARE ABSOLUTELY BEAUTIFUL
Service rating : My Daughter was really pleased with the flowers.
Product : Would use again
This is the second time Iíve used serenta flowers and I will be returning , the second bunch of flowers werenít as nice as the first but all in all brilliant :-)
Service rating : brilliant service and funny little comments in the tracking kept me up to date with the progress of the order
Product : The recipient thanked me and said that the flowers were very fresh and one of the best bouquets she has ever received
delivered next day as said
My friends mum loved the flowers
Great service. very good.
The vase itself was fine but the flowers donít fit in which is why I rate it poor.
Flowers arrived dead and wilted. Delivery was fine
Service rating : Excellent communication regarding order, despatch and delivery.
Product : Few more flowers needed.
Service rating : Brilliant service. Thank you
Product : Quite a small bunch of flowers but still very lovely. Thank you
Service rating : floweres werent recieved on the required date so must have been delivered after 5pm
I asked for the largest bouquet possible. The bouqet was embarrassingly small.
Will never use them again.
Product : I asked for the largest bouquet out of the three options available and it was embarrassingly small.
There needs to be a picture of the bouquets in different sizes
Service rating : Excellent service
Product : Quality blooms
Service rating : ordering online was easy step by step instructions
Product : Product didnt look value for money it was a lot smaller than initially thought it would be.
Service rating : excellent service and I was very pleased for feed back about time delivered and by whom. Thankyou
Product : These were sent to my daughter in law who said the flowers were absolutly beautiful
Service rating : Reliable and have excellent flowers
Product : Feedback from my mother rated her flowers excellent.
Service rating : Great speedy service, kept me updated with the flowers whereabouts. In general very happy and would use it again!
Product : Only saw a picture but looked stunning!
Efficient service, flowers delivered on time and website was really easy to use. Good communication throughout the whole process.
Service rating : website worked fine however I couldnít work out what was the difference betweeen the standard, large etc options.
Product : Recipent loved the flowers
First time I used the service - fantastic! I will be back...