These flowers were sent as a suprise and just ended up as a joke!
i got a text message they had got my order
They were very happy with package
Service rating : Have used serenata previously. Their service and flowers are second to none.
Product : Great selection and fresh.
Service rating : Messages sent kept me informed. Website very easy to use.
Product : Supplied what I wanted, when I wanted it.
Service rating : Quick and very useful
Product : On arrival one if the flowers was completely broken
Service rating : first rate service
Product : still flowering after one week
Service rating : Very nice service, professional throughout
Product : Very nicely presented
Service rating : Very good service
Product : I did not see the flowers but the two people that received them where delighted
Service rating : Easy to order. Easy and very quick to make changes to the order and fast delivery with regular updates
Product : I have been told that they were lovely. I personally havenít seen them yet
Excellent communication, the flowers were for my sister, she said they were lovely. They arrived on the day requested and I received an email to say they had been delivered. Great service.
Service rating : Easy to use site.
Product : Very nice flowers.
Service rating : Very fast and smooth
Product : Didnít see but told they were beautiful
Booked online and the flowers were delivered in good time keeping me updated on their departure and delivery
Service rating : I thought the ordering and emails were good but it is no good and a waste of time if the flowers are damaged
Product : I ordered these to be sent to someone who I donít know as a thank you and then I get an email a few days a go to sat there was a problem and you are resenting some on the 5th. I am very disappointed .
not seen myself.
Service rating : Wonderful Always use them
Product : Have ordered them before and my daughter did like them -but for next time she wants blue flowers that I sent to friend before
Arrived on time. Great quality.
Very good price, ordered midnight delivered by lunchtime, very quick.
Service rating : I have used Serenata several times and each transaction has been seamless, with prompt and effective communication.
Product : The Colourburst bouquet was very well received and made a lovely birthday present.
Service rating : cant complain!
Product : enjoyed being kept informed frm flower formation to delivery
Service rating : Arrived on time and mainly in bud as requested. I used this company because of free delivery and will definitely use them again.
Product : I sent the flowers to a friend which arrived on time and mainly in bud. She was delighted, they lasted a long time and she rang me twice, once to thank me then a week later to rave about the magnificent display and even sent a picture by email. They were beautiful.
Service rating : An excellent company,keep you informed of your order right up until they are delivered.
Product : Excellent value orchids they last a long time and look lovely.Ihave sent them to several friends allof whom have been realy pleased.
Service rating : SERVICE AS PROMISED
Product : VERY PLEASED
Service rating : Great service & informative..
Product : Maybe a few more sprigs.....!
Service rating : All started well with e mails and tracking number but flowers were ordered for next day delivery! On Friday ,they did not arrive until 1900 on the Monday. E mails did tell me they had been loaded onto the van twice. Very disappointing delivery service.
Product : Dead. Who would not be with 3 days in a box on a van with no water. To add insult to injury the card in the dead offerings said that our little friends would need a drink after their journey. By Thursday flowers where thrown out. This was a cheer up gift to my84 year old auntie who had been mugged! Not impressed
Kept me advised every step.
Even though there was a delivery problem, it was rectified very quickly.
Service rating : Very impressed with the service. Texts were sent with information "tracking" the delivery of the flowers
Product : The recipient was delighted with the flowers. I have to say that I did not see them myself
Everything went well.Recipient was very pleased with the flowers
Delivered on time and kept informed all the way along.
Very nice flowers. Was kept up to date on the delivery. My sister loved them. Will use Serenata again.
The rating says it all
Service rating : Website easy to use, emailed confirmation was quick & flowers arrived the next day! Had text messages & emails to keep me informed which was great!
Product : Arrangement was beautiful, my friend loved them. A great service, thank you!
Service rating : Great
Product : The flowers were beautiful and lasted a very long time
Service rating : Excellent products and service as always.
Product : The recipient was delighted with them, so it sounds as though they were as good as usual.
Service rating : Quick and easy to use. Delivered on time and kept informed of when they had arrived.
Product : Didnít feel the standard was as good as other flowers bought for similar price.
Service rating : Good Service will use again.
Product : Good service. Will use again.
Service rating : Highly recommended and very good value! Flowers arrived early on the requested date. Have used before and will not hesitate to do so again.
Product : Iím told the flowers were beautiful and of very good quality.
Efficient, easy to use site. Deliverywithin a very short space of time. Beautiful flowers (so my mum reported!)
Excellent all round service. Thank you!
Service rating : Booked flowers for Mothers Day, last minute booking but didnít seem to be a problem for Serenata Flowers, very impressed. Marked down to good as the flowers chosen and the flowers my mother received differed considerably.
Product : Choose the scented blue posy, but she received a multi coloured lot. Iím not a big fan of mixing too many colours and prefer the more classic look so was a little disappointed but she was very happy to receive flowers which was after all the point!
Message was spot on
Service rating : Flowers were delivered on tume and were beautiful, thank you.
Product : Lovely
Good to know flowers arrived -on time
My mum was very pleased with her flowers and balloon. The delivery was before 11am on Mothers day which I thought was very good. I would definitely use this website again. My mum also said that the fragrance from them was beautiful. Thank you for making my mums day.
Service rating : Very prompt service.
Product : Beautiful flowers.
unable to comment but Auntie was pleased with it.
I will rate you good for your website. but poor for delivery i asked for a saturday delivery and the flowers arrived Thursday afternoon, my mum had just got in from a appointment this is why i asked for a saturday., it was lucky she just got in otherwise she may of not got them.
Havenít seen it... but was nice to be able to put something with the flowers.
Service rating : Fast reliable and not oover priced
Product : My Mother was very delighted with the orchids and it ws delivered when they said they would deliver 1000% thank you.
Service rating : Good communication throughout.
Product : I didnít see the flowers as they were a gift, but apparently they were lovely and really well presented and packaged.
My Mum said the flowers were lovely.
very good all tho flowers purchased did not fit in it
Service rating : The whole process was very straightforward.
Product : Flowers were beautiful!
One card was ripped, the other had the label stuck on wonky (even though there were guidelines in the card)
Service rating : Easy to use website and good service
Product : Flowers were fresh and in good condition. The lasted a good amount of time
First rate - not only did I get confirmation that the flowers had been dispatched but I also got an email to let me know they had been delivered
Service rating : On time
Product : Nice flowers
Service rating : very disappointed I orded tulips!!!
Product : They were not fresh flowers!
Excellent service, easy online booking. Really appreciated the on day confirmation by email confirming delivery of the flowers completed.
It is really beautiful
A lovely little extra
Service rating : Really happy with the flowers, slightly worried about the delivery after a mishap with the courier in November, but they got it right for Valentinesí Day.
Product : Excellent, didnít realise there were going to be 18 roses in the box, very pleasing.
Service rating : My sister was out but you put the flowers in a safe place and saved her a trip to the post office - thank you.
Product : My sister said the were nice but didn,t see them myself- miles away! would have given excellent having seen them i am sure!!
Great Sevice - would use again
excellent - this is the first time i have used this company but would certainly use them again. I did a comparison of all other suppliers and found Serenata to be the cheapest - great value for money.
Service rating : Very good service
Product : Our friend loved the flowers!
Service rating : Delivered on time :)
Product : The flowers are stunning, I expected a bit more of them, but they are still worth the purchase, so exotic!
Service rating : excellent value, fast service. great communication. delivered when they said. what more can you say
Product : my mother thought they were excellent, cheered her up no end
Service rating : Iordered 2 lots of flowers at the same time. I received a message confirming the delivery which really impressed me. Unfortunately one lot were delivered according to this confirmation but the other bunch was not. I found it very difficult to work out how to track what was happening to them and I still donít know if the other flowers have been delivered. It would help if there was more specific information about delivery times.
Product : .Good for these but unable to comment about the other part of my order.
Service rating : The service was excellent within 24 hours from placing my order it was delivered. The recipient was delighted withn it.
Product : The display was lovely, I paid the extra to have more added to it but I feel if I had not it would have been quite small.
I did request the card on the inital order, but it popped up on the invoice. Donít know if that was what was delivered as I havenít ssen the delivery.
Not much choice on cards and again only saw small picture on the website but am sure it was fine.
Service rating : Great service, kept informed of when the flowers were delivered, very impressed!
Product : The lady who received the flowers said they were lovely
Service rating : have sent a couple of emails and no response yet
Product : i was disappointed because the flowers were different , which i know can be unavoidable, but there were no glittery bits, which is why i chose it!
worst internet service ever,even afer many emails date wrong,left in wrong place etc. wish i had gone to tescos direct
Service rating : Good service
Product : My flowers arrived safely and in tight bud. Within 24 hours they slowly opened and have looked fresh for the last 3 days.
The courier left the flowers at one of our neighbours door and it was the neighbour that brought the flowers around to us later that evening. I know that our street does not have house numbers but the post code only covers a handful of houses, and the housenames are prominantly displayed. Bad show on the part of the courier to just dump the flowers on some random doorstep.
a lovely palladian excellent choice
a lovely palladian excellent choice
Brilliant! I will use Serenata flowers from now on.
Ver happy with service
Service rating : The service was very good in that I was sent an email informing me that the order was on its way. Very efficient service.
Product : The flowers were delivered to my wonderful Auntie and she commented on how pretty they were,the lillies were still tightly closed and the roses were stunning.
Service rating : Easy to use website to order flowers for a friends birthday.
Product : My friend said the bunch looked very disappointing in the box - ok in a small vase after a day or two when they started to open out a bit.
Service rating : A fast and completely reliable service. The flowers were beautiful and delivered exactly on time. Also appreciated next day service as I ordered on a Sunday.
Product : Recipient was delighted with them
MRS I E BRANDON-MATTHEWS
Service rating : very happy
Product : The flowers did not last as long as they normally do.
Service rating : Prompt, reliable and kept informed
Product : Feedback good but did not see flowers personally
Service rating : The next day service was excellent, and website easy to use.
Product : I am told by my girlfriend, the recipient, that the flowers, presentation and card were all very good; in fact i suspect she thinks I spent a lot more than I did !
Service rating : E_mails kept us up to date, website was clear and concise.
Product : So pleased to find a low priced bunch of flowers with free delivery. It meant I could afford to send my very poorly mum flowers when I couldnít get to her. THANK YOU! I couldnít afford the high prices of the more well known flower delivery websites.
Service rating : easy to use service, with good communication
Product : Although the flowers were very nice I thought the bouquet was rather small and alittle on the stingey side
Very easy to order. Good stock choice. Very happy with delivery and presentation on arrival.
The orchids arrived on time and the recipient said they were absolutely superb.
Flowers always look lovely and are very fresh. And always arrive on time even if ordered long in advance.
Service rating : Arrived early morning...perfect
Product : I sent them to my aunt for her birthday. She sent me a text immediately saying how fantastic the flowers were. Really special. Thank you very much.
Easy to order, fast service. Beautiful flowers.
Service rating : disappointed I couldnít do the order via the internet, tried for 3 days without success. Telephoned order in the end.
Product : My friend was really pleased with the flowers I sent her.
The service I recieved was superb i recieved emails and texts to keep me informed of how my order was progressing and the flowers were greatly appreciated by my daughter .