My daughterís comments about the card was that it was really nice and she was very happy with it. Thanks.
they didnít even write the card out.
Service rating : excellent service fast and keeps you up to date the people who i bought my flowers for were over the moon i shall use you again in future thank you very much
Product : the people who i bought the flowers for were over the moon. My daughter bought flowers from you last year for me and they were beautiful thank you keep up the good work
Service rating : Very quick and easy. Kept fully informed throughout the process.
Product : My grandma was very happy with the flowers and I in turn was very happy with the ordering process!
Again can only assume was equally as good. Actually meant only to have standard card but pressed wrong button!
Service rating : Really easy to use and order
Product : The recipient said they were amazing and wonderful though i havenít seen them myself
Service rating : Excellent communication. Delivery on time. Will recommend and use again!
Product : Superb flowers. Very pleased. Thank you.
Service rating : Was perfect
Product : deAD after 7 dAYS
Service rating : Recipient very happy with flowers
Product : Site was easy to use and swft delivery
Nice extra touch
Made mum happy on her birthday, well done
Service rating : Excellent, lovely flowers, reasonable price, Iím told, really liked the text order acknowledgement and updates re delivery
Product : Perfect. Had exactly the effect flowers should!
Good service, early delivery however would have liked a bit more tracking info to ensure recipient is at the house as I had to chase up the status to find out it had been delivered already to the neighbour.
Otherwise very happy with everything
Service rating : Easy to order and informative as to its progress
Product : The bouquet did not look as impressive when it arrived as was hoped
loved the fact i got an email to let me know that the flowers had been delivered
Service rating : Excellent service and easy to use website
Product : My friend was delighted with the flowers and their quality
recieved a text at 11am to say the flowers left the store for delivery. Flowers arrived at destination at 4pm. What took so long?
it added the extra touch
Service rating : Quick, easy, great selection and communication!
Product : The deluxe version was good but I wouldnít like to have seen the simple one as it seemed a bit sparce but defo decent value for money
Service rating : Amazing service and priducts
Product : Excellent quality. Reasonable price. Delivered perfectly, and I was constantly updated about the delivery process. Highly recommend.
Service rating : very sorry looking flowers
Product : very late in arriving
Service rating : Easy to use ordering and lovely flowers
Product : Good service. Good info as to delivery. Have used it before and will again
Very good service, thanl you
Service rating : Brilliant service
Product : Lovely
Good value for the money
Service rating : The website was easy to use and they informed me at what time the flowers left the shop, when they arrived and where they were left as the recipient was out at the time.
Product : I donít know, I havenít seen them but I was told that they were lovely
Service rating : i was impressed with the service
Product : very nice thank you
Service rating : Excellent
Product : Excellent
Ordering process and web site very good, but flowers arrived much later than advertised. Luckily there was no time frame on this delivery, but I have been caught before.
Service rating : Delivered to a friend who lives in a different town to me, excellent that i managed it for the next day quite late the evening before.
Product : I believe the flowers were very lovely, friend was very surprised.
Service rating : Cant fault service
Product : Recipient was very happy with the flowers
Service rating : Excellent service and simple ordering system. I was kept updated throughout the process to let me know what stage my order was at.
Product : The flowers arrived in perfect time and were just beginning to bloom. Theyíve lasted incredibly and a new flower seems to blossom every day. The recipient of the bouquet was very pleased with them.
Good value good service
Small and didnít last long
Service rating : ........
Product : .
Service rating : Really good service and they kept me informed about the delivery. Very pleased.
Product : The flowers were beautiful. Very good value for money.
Service rating : Very Good
Product : Very Good
Service rating : Short notice buy and was happy with the speed of service.
Product : Unusual but very attractive flowers. Alot better to look at in person.
Service rating : i was very impressed with the service with a text message when the flowers were delivered and when they were ordered
Product : I didnt see the flowers so i can comment, as far as im aware they were nice
Excellent service. Friend delighted with flowers said they made her day
Service rating : Excellent service with fantastic communication. Will be recommending and definitely using again. Thank you
Product : Beautiful bouquet. Far better than any purchased from other providers
The vase was very nice and my mum, who the gift was for was pleased.
Excellent service, regularly informed me on the state of the delivery and delivered as promised
Service rating : I have used Serenata Flowers before and they have never failed me.
Product : My friend was well chuffed with her flowers, she said they were beautiful
Service rating : Very good service
Product : Good value
Service rating : Great and easy service to use
Product : Quick delivery as promised and left with neighbour as asked lovely bunch of flowers ! Will use again
Service rating : the flowers were gorgeous!! :-)
Product : great service..... good delivery time and excellent product :-)
I thought the choices were limiter.
Didnt see it but my friend said it was a good size balloon not too small.
Service rating : was fast and arrived exsactly when i asked
Product : i upgraded to the Gradissimo and i honestly can not tell the difference in what arrived and the cheap ones in the picture. was very disapointed. waste of money in my opinion
daughter loved it
One happy lady when this was opened
Service rating : really pleased, as always, with the service, especially the texts letting me know the flowers had been delivered.
Product : My mother in law was thrilled with the flowers and rang me after more than 10 days to let me know that they were still good.
Service rating : Very easy website and plenty of text/e-mail updates re: delivery etc
Product : Donít really know as little feedback received from recipient.
Service rating : You did exactly what you said you would do :-)
Product : The recipient thought the flowers were stunning
Service rating : Fantastic updates from purchase until delivery. Well packaged & protected well too
Product : Iíve not seen the flowers myself but have been told that the flowers are beautiful
Service rating : Excellent contact from start to end, will definitely be using again, arrived very well packaged & protected too
Product : Beautiful bouquet, my friend LOVES them, so far lasting well :-)
i got the flowers on time which was great on friday , but sunday only 4 are still alive the rest have dead . 2 days and all but gone
Was so shocked thought it was going to be tiny !
Service rating : refreshing to see customer service has been prioritised
Product : the recipient was overjoyed
Service rating : Unfortunately the flowers (whilst delivered in a timely fashion)were in a very poor state, which stuffed the moment. When I contacted the company that dealt with it quickly and efficiently.
Product : Worn out and tired,.
Service rating : very easy website to use, however i would have liked an email of conformation with the details on
Product : sue was delighed with the flower,
Excellent flowers and service. Will definately use again.
Service rating : As usual, brilliant service.
Product : Quote "Thank you so much for the flowers, they were so pretty."
Service rating : The service given was excellent. Speed and info update was amazing
Product : She loved it
Service rating : Great service. I was kept up to date with my delivery right down to when it was leaving to when it was dropped off.
Product : My lady loved her flowers . She said they were beautiful.
Service rating : wonderful service
Product : beautiful flowers
Lovely quality vase.
Service rating : very prompt
Product : as described
Service rating : no damage in transit as well packaged
Product : Nearly a week old and still plenty of buds yet to blossom and those that have flowered are still looking strong
Service rating : Absolutely no complaint. Brilliant service with first class communication
Product : Have not actually seen product. Only pictures but recipient was delighted so can only assume it was of a good standard.
Service rating : This is the first time i have used this company i will definitely use again as very pleased with the product and service given .I especially liked the way they keep you informed about the product being made , leaving site and being delivered great service.
Product : It was exactly liked picture and discription, well worth the money
Service rating : Delivered as agreed. Text and emails to confirm progress. Would have been nice to be able to choose a delivery slot.
Product : Much smaller than expected but vivid color matched web image
Excellent delivery time and I was kept updated about the delivery via text which was great!
I have never ordered anything of the Internet ! It was so easy on your site.
Flowers where delivered when I wanted... Told they were " lovely" !
I didnít see what arrived, though the recipient was very happy.
Really excellent service, communication and delivery. Would definitely use again.
Service rating : Great service
Product : Lovely flowers my mum loved them
Great service, kept me informed every step of the way. Beautiful flowers. Great value
Service rating : Was pleased to receive text messages letting me know the flowers had been dispatched, and then that they had been delivered to a neighbour.
Product : My mother in law was delighted with her flowers, they were beautiful. Thank you
Disappointed that flowers spent all day on a van in the warmth (initial pleasure of finding out they had been loaded up before 10am, when they arrivved at 6pm-ish), will never know how much this will have affected them. Iím told they were lovely when they eventually arrived, but for how long?
I like that I was updated on when the flowers had left there and arrived at destination. I would recommend and I will use them again!!
Excellent service and communication
a comment on the service
Service rating : The person I sent the flowers to has sent me a pic of them 4 days after, all the flowers are dead. Not a satisfied customer and wonít be using again
Product : As stated all flowers died wishing 4 days
We were very happy with the simple clear website and we could pay by PayPal too. Flowers were delivered on time and we were informed every step of the way.
Well done Serenata Flowers.
Service rating : Good service, poor packaging.
Product : Oversized packaging meant that some flowers were damaged.
Service rating : Never ordered flowers online before but would recommend Serenataflowers.com. Good service and information via e-mails and text.
Product : The person recieving the flowers said they where lovely and she was pleased with them.
Service rating : Usually lovely flowers as I have ordered for birthdays and anniversary for family and friends - however I cannot say on this occassion as ordered flowers on behalf of my 16 year old son for a dear friends funeral and as funeral was at 1.30pm and flowers not delivered until much later to the funeral home no one has seen them so unable to comment on them. Although we are very disappointed that the flowers were delivered too late to the funeral home, as they didnt accompany the coffin to the final resting place.
Product : Flowers ordered for funeral 20/05/13 funeral service at 1.30pm however flowers were not delivered to funeral home until much later - flowers not seen as not with the other flowers at funeral service arriving far too late to accompany hearse.
Fantastic service, will certainly use you again and will also recommend to friends and family! Thank you!
Service rating : Delivered on the day as stated
Product : On this occasion i was a little dissapointed with the floweres recieved.. The roses didnt bloom fully and went brown within a week and the lillies did not open.. These were a gift and in comparrison to some shop bought flowers which i recieved on the same day... the shop bpught ones have out done the Serenata ones.. I have been pleased in the past but for 19.99 i felt a little let down
My friend did not get the meassage card and did not know the flowers were from me. When I rang them and they checked the box thoroughly they found the card.
I was disappointed by this as the message was so important.
My Aunt was pleased with her card
Service rating : all done on internet and was very easy
Product : flowers were for my aunt in another country and she was delighted.
Service rating : your communication was great.
Product : not had any feedback of the bunch yet