2.7 of 5

IRENEE
Strathaven
12/03/2013
Service rating : Flowers delivered 9th March beginning to wilt only 3 days after receipt
Product : Please refer to previous comment

IRENEE
Strathaven
10/03/2013
Service rating : Seems to be the persistent policy of this company to make vouchers available but then such not accepted on ordering process. This has happened on many occasions.
Product : More greenery than flowers

IRENEE
Strathaven
24/02/2013
Unacceptable persistent problems on web site not accepting voucher codes. Removal of telephone contact a bad decision.

IRENEE
Strathaven
23/02/2013
Consistent problem with web site not accepting voucher code. Should be telephone access as before. Often thought of not repeat ordering but flowers reasonable

Noreen
Strathaven
22/01/2013
Took a few days to sort a problem

Carol
Strathaven
28/12/2012
Service rating : The service and the product were of an excellent standard. I wouls use this company again.
Product : My friend was delighted with the quality of the product.

Graeme
Strathaven
24/08/2012
Service rating : Good website
Product : Not overly happy with the size of the bouquet, it definitely looked bigger on the ordering screen....not much bigger than a forecourt garage bunch, but much dearer. Have been a returning customer to serenata for a few years now, disappointed this time

IRENEE
Strathaven
26/06/2012
Very disappointing that there are areas to which they do not deliver

Eddie
Strathaven
05/06/2012
Service rating : Very good service
Product : The lilies were smaller than I thought.

Frances
Strathaven
16/02/2012
Flowers were delivered a day late because the driver couldn’t find the house, despite leaving instructions and a phone number.

Margaret
Strathaven
30/12/2011
I thought it was great to be kept informed about the progress of the delivery

Robert
Strathaven
08/12/2011
Service rating : Excellent service
Product : Excellent service

JANE
Strathaven
05/12/2011
Wrong contact number on their website
Delivery 3 days late for 40th birthday
Customer service done nothing to help
Never again