A cute arrangement of soft pink and white blooms makes a perfect gift for those people that are precious to you. The delicate scent of oriental lily with pretty pink lisianthus and white chrysanthemums make this arrangement unforgettable.
The flowers were probably good when they left the depot but as they were delivered 4 days later they were starting to wilt and didnít last long.
Efficient and good at keeping me in the picture of the delivery and expected arrangements. Thank you. Will definitely use you again.
My friend, whose birthday it was, was very pleased with her flowers. she said, íthey are gorgeous!í
Exactly has photo...really pleased with it.Thank you.
after initially sending to incorrect address [my fault] flowers received by my friend were lovely thank you
Service rating : The flower havenít been delivered and my e-mail regarding this hasnít been replied too!!
Please refund thye monies
Product : Hasnít arrived therefore no comment
Service rating : delivered on time
Product : lady who received said flowers were beautiful
Service rating : great value for money and excellent delivery service
Product : Beautiful selection of flowers
Service rating : Card was wet and could not be read
Product : Friend could not read the card as it was wet and torn
Service rating : Very efficient service and I was kept very well informed of delivery by text and was text to let me know the flowers had been successfully delivered.
Product : I have not viewed the flowers s they were a gift for my sister, she tells me they are beautiful and arrived well presented in a box. I will definitely use your service again. The only thing I was disappointed about was that I entered the invoice address as my sisterís address, I sent an email requesting that it was changed to my address but findí t get a reply, I have had to ask my sister to forward it on to me unopened
Service rating : I received an email and a text saying my flowers had been delivered and received by the recipient. In fact, the order had NOT been successfully delivered and the flowers were left in a depot somewhere. No one contacted me about this and I had to continuously chase them via email (as no CS number is given) for either redelivery or a refund - of which neither was offered.
Product : As above - the flowers were not actually delivered!
Service rating : Fantastic service! Very impressed.
Product : Beautiful flowers, well received.
Service rating : I cant recommend you highly enough for people overseas sending flowers etc to relatives in UK. Flowers arrive promptly, you know when they are delivered and it is such a surprise for our relatives to get flowers from the other side of the world.
Product : Will be placing an order in the next week for MY Xmas flowers order for my relatives in UK for Xmas.
not to bad, just I was hope flowers willbe like in picture. but anyway thank you for nice tedybear :D
Service rating : Really cheap and great email updates about the delivery
Product : I wonít see them, but they were well recieved
Service rating : Good to be kept informed re progress of delivery.
Product : Didnít see the flowers but recipient was delighted.
Service rating : I couldnít believe how great the service was, especially the communication about progress of despatch and delivery at all stages. Brilliant!!
Product : My cousin was thrilled with the flowers and said they were beautiful.
Service rating : Iíve used serenata flowers a number of times for last minute or surprise gifts/flowers to family and friends and have never been let down. The person was very touched by the gesture and was thrilled with the flowers which Iím told were beautiful. Great service, great price.
Product : I was told that the precious pink arrangement was very delicate and quite beautiful. Very pleased with my choice.
Service rating : Good service
Product : I did not see these flowers but the recipient was very pleased with them
Service rating : Great, see below tho
Product : My only criticism is the amount of feedback required!! I immediately sent a thank you the flowers are wonderful message. I then got a please give me feedback form from serenata directly which I said they were great but referred back to my email and now this. Such a shame, three lots of feedback is starting to feel like hassling!
Service rating : as allways
Product : still fresh looking a week later
Service rating : my sister said the flowers were lovely!
Product : the flowers were received in good condition and on time and i was kept upto date with the delivery
Service rating : Only thing was they werenít left with a neighbour when I actually specified for this to happen,,,,,not the back door
Product : Havenít seen - heard lovely
Always fast delivery and good flowers used them loads and will continue to do so in the future
Service rating : The flowers were delivered on the day requested and left in a secure place. The recipient was very pleased.
Product : Although I didnít actually see the flowers the recipient described them as "beautiful" Thank you x
My sister said the flowers were lovely.
Excellent as always.
Service rating : Auntieís flowers were left at the front of the house in full view, no card thru the door. She didnít find them until almost 24 hours later when I rang to see if sheíd received them. It was her 90th birthday..I do wish sheíd received them on the day.
Product : I didnít see them, but unless they had some moisture they wouldnít be great after 24 hours in a box.
Service rating : It is so good to be advised of delivery - a real bonus
Product : The recipient was very pleased with the quality of the flowers
Service rating : Everything very easy and quick. Delivered on time
Product : Havenít seen them but assume they are good.
stll not got the flowers
Service rating : Very quick service; delivered the next day. My friends loved the flowers.
Product : I only saw a picture of the flowers but they looked really good.
Good delivery and service
Service rating : Fantastic service. Very easy to order flowers online and have them delivered promptly.
Product : Looked better than i expected.
I havenít seen it!
Service rating : Good
Product : Good a bit more flowerís would be better
Service rating : thank you
Product : thank you
My Mother-in-Law was delighted with her bouquet. I was in France when it delivered and really appreciated being informed via text that the flowers had been delivered. Keep up the good work.
Service rating : The service has been so bad and no contact by phone from you to help explain the problem, just keep getting emails that I cannot reply to. Would never recommend you to anyone.
Product : Have had two deliveries and both arrived damaged and just in a cardboard box with no presentation, not what you expect when ordering a display on a special occasion.
It takes all the best intentions away when the recipitent receives a rotten display.
I have tried several times to make contact but no reply from you, just a non returnable email saying complaint being dealt with. This is not good enough. I am the paying customer and you do not seem to care at all
Service rating : Ordered flowers ílong distanceí from Cheshire for my cousinís birthday - easy website to negotiate and order from
Product : Can only feedback from the recipient, who loved your flowers.
Service rating : Very good
Product : Did not see the flowers
Service rating : Nicely presented, and prompt arrival
Product : Beautiful bouquet, and the lilys were stunning, my only criticism is it could have been a little bigger.
Service rating : Delivered as promised and to recipient.
Product : Fresh and bright flowers delivered next day and all in good condition !
Service rating : The service was good
Product : I didnít see the flowers but the picture of them looked pretty
Great service. I was kept aware of the delivery constantly. Recipient loved the flowers.
Service rating : They provide an excellent delivery service, value for money and a personal touch that will make me continue to use them and recommend Serenata to others.
Product : The recipient loved them!
Service rating : I always like the way Iím texted/emailed with the flowers progress.
Product : Iím sure the flowers were lovely.I havenít heard from my friend so Iíll hear later.
Great Service, on time and flowers nice and fresh!
Service rating : Fantastic.
Product : They were lovely x
disappointing for the price
Service rating : Absolutely no complaint. Brilliant service with first class communication
Product : Have not actually seen product. Only pictures but recipient was delighted so can only assume it was of a good standard.
Service rating : Excellent service, so nice to be kept informed at all stages from ordering to successful delivery, thank you.
Product : My friend said the flowers were received in first class condition and are giving her great pleasure.
Living in South Africa and having my mother living in Bishops Stortford it,s great to know that I can rely on Serenata to deliver flowers of good quality and on time, Richard Brooks.
Service rating : Choice of flowers was extensive, delivery prompt and efficient. Good to be informed that they had been delivered.
Product : The receipient let me know that the flowers were lovely.
Service rating : very reliable.
Product : Havenít seen either purchase, but the recipients have been extremely pleased.
Well the flowers were a surprise they were not recieved for 2 days after delivery as the person who it was delivered had no knowledge as a card had not been left and the neighbour who took delivery was away for 2 days not impressed
Service rating : excellent website for any flower order. I love it and I was super satisfied.
Product : All was so good
Delivered on time, no problems
Service rating : Good communication re delivery
Product : Recipient was very pleased
Service rating : Disappointing flowers and it seems cost went more in the delivery aspect than the bouquet. Unimpressed,.
Product : Not any kind of bouquet Iíve ever bought for over £20!!!
Kept informed all the way
Service rating : Perfect service! I like the way I was informed about every step of my order.
Product : I havenít seen this flowers myself so its difficult for me to say if they were good. I believe they were.
Relatively good card as expected
Late in the day, but the flowers were OK.
Excellent service & product - as always.
Service rating : Easy ordering and kept very well informed of progress.
Product : Didnít see the flowers myself but my friend said they were lovely.
Recipient was delighted. Delivered on time. Very good service.
Service rating : Efficient and easy to use website.
Product : I am told that the flowers were beautiful
Service rating : Ordered sympathy flowers for a friend and presumed they had been delivered. It was almost a week later, and after the funeral, that I discovered she hadnít received anything so had to get in touch with serenata to arrange late delivery. Very embarrassing and disappointing.
Product : Apparently the flowers that eventually arrived weíre nice.
my mother in law loved them because they were another surprise she wasnít expecting
Service rating : great to know that flowers have left and then to know they have been delivered - texting service is really good from serenta - gives peace of mind!
Product : recipient loved them!
Service rating : Very efficient
Product : Recipient very pleased
Service rating : really pleased
Product : really pleased
Happy with the service Kept well informed about progress of th order.
Service rating : My friend received her flowers on time and in perfect condition. They even kept me up to date with the delivery so I could make sure she was home to receive them. Very happy.
Product : The flowers are not as big as they look online.. But they are beautifully arranged and fresh. Very impressed
very easy to order, delivered as arranged, flowers were lovely
Service rating : excellent website easy to use
Product : my friend said they were really nice
Service rating : I used Serenata to order some flowers for my motherís birthday. The site was easy to use and I cannot fault the service. Constant communication as to the whereabouts of my order until it arrived, so I always had confidence that it would get there!
Product : My only qualm is that the flowers were not really to the standard I expected. I was expecting a larger bouquet due to the price (and image on the site), and though the lillies were yet to bloom, a few of the others flowers looked slightly wilted and I assume wonít last long. A little disappointing.
The flowers were a total joke and that akin to bad quality service station/garage flowers. Do yourself a favour & avoid this Company like the plague. Also, next day delivery meant they arrived at 7pm too! If your on a budget and want to throw £25 down the drain then use this Company! Youíre better off getting a decent bunch from M&S. A truly poor service and most importantly a BAD product.
great service and fast delivery
Service rating : I appreciated the communication to let me know that the first attempt at delivery failed however I did not get any feedback to let me know that it had then been successful.
Product : I havenít seen them as I sent them to someone else
Service rating : The flowers arrived as promised. Thankyou.
Product : As far as I know - havenít actually heard from the recipient myself!!
THOUGHT THE VASE WAS CUTE
Service rating : Kept sending me emails telling me to buy their product once Iíd already brought it, had a confirmation email and had the money out ny bank account. Felt like they were trying to get me to buy a second bunch accidently
Product : Lovely
Service rating : excellent service from start to finish
Product : flowers look lovely
Excellent service.We were kept informed every step of the way from order to deliveryand were also given the opportunity to give instructions if the recipient was not in.
Bury St. Edmunds
Fantastic service all round and beautiful flowers.
Very good communication