The fresh whites and zesty greens of lisianthus and chrysanthemumís give this lily scented bouquet a fresh appeal which will leave you wanting a brush with it more than twice daily!
Very pretty arrangement
Excellent running commentary of every stage of my order through to delivery
Service rating : Excellent communication and easy ordering. Pleasant style of language used
Product : Only saw a photograph from recipient.
My friend was pleased with everything
Service rating : Had a slight problem in placing the order over the internet but your speedy reply service soon confirmed that my order had been received. Excellent.
The communication regarding delivery was also excellent and indeed the delivery itself.
Product : Did not get to see the flowers that were delivered and had no feedback from the recipient to the contrary, so assume they were lovely.
The fact you keep the person up to date with their order is very good and reassuring!
Really impressed with the regular updates confirming dispatch & delivery
Service rating : Very efficient!
Product : I didnít actually see the flowers physically however the recipient was very happy with them
texts and emails for the service were great
Service rating : Excellent
Product : Very good value for money
Service rating : Excellent Precise instructions received regarding order and prompt reply received when a query was made. Impeccable service long may it continue.
Product : Lovely product exactly as stated. Will certainly use services of Seranata again in the future.
disappointed as arrived too late for funeral , requested to arrive by 12 mid day, but were not there when funeral left at 2.20pm. They were found in front garden on return from wake in the evening.
Service rating : Have used company before- very pleased with overall service - would recommend to others - thank you
Product : The recipient said flowers were lovely - service good - thank you
I have not actually seen the card as it went to Bristol.
Still not seen it
Excellent service all round.
Service rating : good
Product : good
Service rating : I always know that I will be kept fully informed of the progress of my order and past experience has shown that if I select the correct product I will not be disappointed
Product : did not see the product but have not had poor feedback from the recipient
Service rating : Excellent service couldnít be more happy
Product : Excellent value for money would recommend to everyone
happy with the service, ordered them at 7pm and delivered the next day with texts to update me on their transit.
over all made my girlfriend cry with happiness ... need i say more
Sorry didnít see the card but was advised it was lovely!
Service rating : Great, quirky website, love the texts and emails sent along the flowers journeys, just great.
Product : I havenít seen them but was assured by the recipient that they were gorgeous
Service rating : needed flowers for a funeral next day but had to deliver day before as could not guarantee delivery in time
Product : very happy with product thank you
Flowers were delivered very fast, website easy to use, I would use this company again.
The service and information on progress of the order was excellent. The flowers are lovely according to the recipient. After browsing other flower delivery sites I chose SerenataFlowers because it was the only one which could guarantee the colour of the flowers I wanted to be sent. I would definitely use this company again.
See comment at point 1
Service rating : Used the company many times. Love the fact you get text. To say delivery has left and arrived.
Product : All though I was happy they have not lasted to long. Some of the flowers were dying after only two days
Service rating : I really appreciated the text reports on each stage of my order - acceptance, dispatch, delivery etc,
Product : Donít know as it was for a funeral.
Service rating : Brilliant service
Product : Recipient reported that the flowers are beautiful
Service rating : Really easy website and check out system, competitive pricing, and excellent communication and prompt delivery.
Product : My friend sent photos of the flowers to me and they looked fantastic, I was very pleased.
Asked forflowers to be left with neighbour if no answer but they were left on front door!
The printed label was poorly placed inside the card.
Again unable to comment
never got the flowers until 2hours after my step mums funeral so was not very happy
Service rating : Good service
Product : Did not personally see flowers
Flowers not delivered on the day specified.False information given when tracking.Unsatisfactory replies given to emails.Unable to contact by telephone. Would never use the company again
Tipton St John
Service rating : Efficient. Good web presentation and delivery notification.
Product : The Motherís Day flowers were delivered with several broken heads and the lily was already opened. It was not fresh and looked tired. This is the report I got when telephoning home. My wife (the recipient) said she will call you today in this regard.
Service rating : Mum was very pleased!
Product : Lovely!
Service rating : Service was easy
Product : Flowers were not worth the money paid
Service rating : I have used Serenata Flowers before and loved the flowers + the service was great. Sadly this Motherís Day was a let down. I knew it would be a hectic time and hence did not expect AS great service but when I was paying for delivery on the day I did not expect the box to be dumped outside my door upside down, the flowers inside to be partly squashed + the bouquet tiny for £25.00 and the card included to have been thrown in flat on top without even bothering to fold it into a card shape! Perhaps the delivery man was in a rush but the card would have taken five seconds to fold! Small detail which would have improved the rating.
Product : Smaller than expected but overall a pretty bouquet - bit disappointed with the price when seeing the size although very few of the flowers were open so maybe it will look better later.
Service rating : Good
Product : Good
Service rating : HAVING PLACED MY ORIGINAL ORDER, I WAS ENTITLED TO A DISCOUNT ON ANY SUBSEQUENT ORDER. TRYING TO GET THIS ORGANISED WAS NOT EASY AND WAS NOT PICKED UP IN MY SECOND ORDER. HOWEVER, I SENT A MESSAGE TO CUSTOMER SERV ICES AND THE MATTER WAS RESOLVED IMMEDIATELY AND SATISFACTORILY.
Product : BOTH RECIPIENTS OF BOUQUETS THOUGHT THE FLOWERS WERE BEAUTIFUL AND THEY WERE VERY PLEASED
Service rating : Flowers were deliverd on day requested. I also received a e-mail in the morning that they were on the way, later that day I recieved a e-mail that they had indeed been delivered. Happy about the service!
Product : I havenít seen the flowers myself, but heard they were beautiful!
Chester Le Street
Service rating : Ordering and delivery process easy to use and efficient
Product : Flowers lovely when delivered but died within 4 days - when some were still in bud.
Very impressed with the messages to say flowers were being dispatched and then again when they had been delivered. Thanks
Excellent communication and customer service.
The flowers were beautiful and made my mum so happy (she shed a tear or two). Easy to order, great to deal with and punctual delivery.
Thank you very much
Service rating : Fantastic.
Product : Excellent service. Beautiful flowers.
Service rating : Superb service and delivery! flowers were very fresh and just as shown in the advertisement - plenty of them at a fantastic price too! Thank you.
Product : As above. I was very pleased and my daughter was delighted to receive them!
I received an email confirming delivery, but the flowers never arrived.
Very pleased with the service Thank you.
Mum said were okay :)
Service rating : The flowers I sent via Serenata Flowers to my cousin were absolutely gorgeous I am told and also very fresh. I used Serenata as I myself received some from a friend for my birthday and I was very impressed with them - beautiful and fresh - hence I used the company myself.
Product : Very fresh and beautiful flowers.
The recipient was very happy with the flowers.
Service rating : they were so easy for me to order.
and were delivered when said, they were left on doorstep as my daughter was out
but a lovely surprise on her return
Product : l sent these flowers to cheer my daughter up, as she is always so thoughtful to me
and they did, she said they were lovely. thank you. and so easy for me to order
Rhondda Cynon Taff
lovely put a smile on her face
Service rating : I emailed inquiring about delivery and even after 2 emails, did not receive the answer I required. It turned out to not matter, the flowers were delivered in time. Thanks very much :)
Product : They were beautiful :)
Service rating : my flowers were delayed and I got an email saying that they were delivered. this really confused me and made me feel like i can not trust this site. after contacting the team they replied back to me straight away which reassured me and they told me that they will redeliver the flowers on a chosen day by myself. however I still did not find out why i was told that they were delivered and what really happened. but i was happy that the team replied back straight away and tried to solve my problem.
the other flowers i ordered i did not receive a receipt for them, again this confused me and made me doubt this sight. however the team replied back and sent me an invoice. i hope i do not have to face these problems again in the future consequetively
Product : the receipent was happy with the flowers.
Service rating : Flowers delivered within 24 hours - excellent
Product : My mum says the flowers were beautiful & lasted for over 2 weeks. Really pleased with them. In fact, ordering some more today for my mother in law
The ladies were pleased with thier boquets
Very efficient and had no issues
Card was fine
Service rating : Fast and very efficient
Product : Never saw the flowers as we live in New Zealand and the family live in the UK but the feedback from family members say they were beautiful thank you
no point as late!
Service rating : Easy to use web-site, great service, I liked the updates to say when the flowers were dispatched and delivered
Product : The recepient said the flowers were beautiful
Very efficient and timely service especially delivering in snowy conditions. Thank you very much .
Eay to use website and flowers arrived as requested.
Service rating : I didnít receive any confirmation that the flowers had been delivered though . I had to contact serenata myself to check.
Product : Donít know ... Didnít see flowers but recipient pleased.
Service rating : All went through as requested.
Product : Not very impressed, Thought "wrapped ..." would mean it was covered like a bouquet. So small too. Instead, I could have bought this bunch at Sainsburys for half the price! I have sent flowers through you before but never seen the packaging. Unlikely to use again.
No choice in sympathy cards
My friend sent me a photo of the"Minty Fresh " flowers delivered, they were beautiful, fresh and smelled devine. Delivery was excellent, I received a text to say despatched, another to say they were on their way and the final text to say they were delivered, couldnt ask for anything more. Would certainly use again.
Service rating : no issues, very good
Product : not £20 worth
Service rating : Excellent
Product : Had the receiver in tears of delight
Service rating : Very efficient
Product : good value
Service rating : Very good experience
Product : Excellent quality and price
Service rating : Excellent, flowers delivered on day requested.
Product : Mum in law was thrilled with beautiful Minty fresh flowers. Thank you.
Service rating : Easy to navigate site
Product : Just what they look like in pictures
Service rating : Next day delivery even though I ordered late in the day
Product : Flowers were for my mum. She raved about them! Great value - well done Serenata flowers
Lytham St. Annes
Fast, reliable, good quality and excellent communications
Service rating : As far as I know the flowers were received in perfect form and my friend and her husband were very happy with them :)
Product : Not quite sure if they have used this yet, sorry
Service rating : Mostly a good service this time, though it is very fortunate that I checked my order, as the original bouquet I ordered was not available for another week but Serenata did not inform me of this at the point of order, which is not very satisfactory. I then ordered another bouquet as it was very important that the recipient received the flowers the next day, and this was duly delivered. I have to say that the customer service is very impersonal. I will ring in future with any query, rather than e mail.
I think that if Serenata promise next day delivery, it is their duty to tell the customer when this is not possible. Had I not checked the order...,and not all of us have the time to do that....then my friend, who had suffered a bereavement, would not have received any flowers for over a week.
Product : Apparently the flowers were nice...I have not seen them.
I ordered flowers for a funeral to be delivered by midday and they didnít arrive ubtil 1630 so was dissapointed.
Service rating : Easy to use on-line ordering and I was kept informed when the flowers has been delivered.
Product : The flowers were ordered for someone else so I havenít actually seen them. I was assured by the recipient that they were lovely
Service rating : Efficient service, I shall recommend to friends.
Product : Had a panic moment and put the wrong details in the wrong place! Sent a note via help line, and flowers received by my daughter, and she was delighted! Many thanks.
Service rating : I think Serenata is a well run business and always provides a reliable service and a very good product
Product : These were for a friends who had lost their baby and for them to say íthey were beautifulí meant a lot. Thanks
I would never never use your service again. You cannot read simple instructions on the message column.
Service was not poor but a £5 discount voucher which was in date did not function.
Service rating : Flowers were very nice, but unfortunately, delivered very late in the day. I maybe should have sent them the day before her birthday. Disappointing.
Product : Flowers were very nice.
very good update on delivery situation
Service rating : Easy ordering, great communication, nce flowers.
Product : The recipient was delighted.
Fantastic quick service. Good how you send messages on delivery up dates thanks.