very efficient. Everything worked just as Seranata Flowers said it would. I recommend them
Your website is not very easy to navigate, but once I was sorted everything ran smoothly and the flower were received on time
Service rating : Flowers were left down the side of the house at an unused entrance, it took 2 days for the recipient to find them only after Iíd had to ask if they liked the flowers -they didnít know what i was talking about so i then contacted Serenata who replied where theyíd been left. A note on the front door instead would have been a great solution!!! The email communications have, however, been fantastic so that was a plus.
Product : I didnít see the flowers
have used serenata a few times now and have been more than happy with their service and product
Service rating : The service was very efficient. I loved the emails informing me of the delivery too.
Product : The white lilies are struggling to open. This could be because they are in the slightly darker part of the living room.
Service rating : Beautiful flowers, thankyou for keeping me updated on the delivery progress!
Product : Beautiful flowers, my boyfriend was thrilled! Thankyou for keeping me updated on the delivery progress!
Mrs A Krajewski
Please use this space to let us know what you think or leave blank if not applicable would not recommend your company - I was so embarrassed .
I really liked that they confirmed that the flowers were out for delivery and then confirmed delivery!
Service rating : Easy to use website.
Product : My friend told me the lillies were gorgeous!
Again didnít see it
Service rating : Easy to use website. Prompt delivery.
Product : I am not the recipient. Not aware of any complaints.
Service rating : The web site was easy to use and their service very good.
Product : The recipient was hugely delighted with the quality and state of the flowers which arrived when promised.
Service rating : Great service - prompt delivery, easy to use website.
Product : Our relative was very happy with the lilies, thank you.
I will use this service again and recommend to friends........... great value for money and the flowers are great as is the service. many thanks
I have used this company several times and have never been disappointed, the flowers have always arrived when they should and as far as I know they have been lovely
Service rating : Good that they advise what is happening to your order
Product : I was told they were very nice but not having seen them the receiver could have been polite so I cannot really comment