Hip, hop, ya donít stop smiling while golden Aztec lilies are rapping down spiky microphones of lilac liatris to the rhythm of curious violet lisianthus blossoms and bright yellow clusters of solidago.
Lovely flowers, excellent value for money.
The lady who received them was delighted with the presentation, and as she is quite an expert on flowers and their colour co-ordination, I am sure that they must have been lovely!
very happy with condition of flowers
I didnít see the flowers but my friend was thrilled with them. She said they were really beautiful.
Great flowers for the price paid.
Service rating : Fast and efficient service, very good value.
Product : My Grandma was delighted with the flowers!
simple easy to use and says what it means
It was great! Loved the free shipping and the emails letting me know when the package arrived.
good speedy service
Service rating : Good and efficient service
Product : Good products
Service rating : very easy to order.good price cheaper than interflora and seemed as though the flowers arrived on the correct day as instructed left with a neighbour
Product : I did not see the flowers but was told they were beautiful
Poor customer service. I emailed the company to say that the balloon was completely deflated, also the box flowers came in was squashed and was taped with Sellotape where the sea had opened. No reply to email apart from a request for feedback, I find that rude and insincere . This gift was for my poorly sister, it was meant to cheer her up while she is undergoing chemotherapy. Iím sure the last thing she would have appreciated is a deflated balloon. Flowers gorgeous, thatís the only positive.
Service rating : Would have been excellent if delivery person had rung the doorbell before leaving flowers in porch.
Product : Recipient very pleased. Said flowers were gorgeous. Thank you.
The delivery was not made on the day requested due to a power cut. As they were unable to deliver on time it was requested to delay the delivery a further day as the recipient would be unavailable to receive it. The request although acknowledged was ignored
Service rating : Excellent
Product : Excellent
Service rating : Excellent easy to use service,communication brilliant, it was good to know when they had been delivered, as the service was so good I tried to order for another postcode,alas this site did not cover.
Product : These flowers made the recipient cry they were so nice, and lasted and lasted!
very pleased with lovely flowers
Service rating : very pleased will service from when ordering to letting me know when they were recieved
Product : Mother said they were lovely
Service rating : Lovely choices, quick service, inexpensive
Product : Was told they were very lovely, well received
Service rating : I think the delivery and communication is good. Also was pleased with response with communication
Product : I have ordered before and had feedback that the flowers were nice. This time i did actually see the flowers. Some of them were lovely (the yellow lillys). Some of them looked like they were on their last legs (whatever the purple ones were). It made it look like quite an odd bouquet with half of them dieing and half of them unopened.
flowers broken stems and dry, box falling to bits tried contacting them, got ignored... never again
Excellent service , beautiful flowers , thank you
Lovely flowers, easy website on time
had an issue with delivery but communication was propmt and helpful despite the time difference
My friend was delighted.She said the flowers were beautiful.
Service rating : Very quick delivery (arrived next morning before 10am) and was regularly updated both via email and text throughout the process.
Product : I was told by the recipient that the flowers were lovely.
Service rating : Great value for money fantastic delivery serevice
Product : Will use again great value for money thanks
Great service once again
I did not see the card but the recipent was pleased with it and the my personal message was included correctly.
Service rating : recipient very pleased with the flowers
Product : quality of flowers excellent
Very pleased with the service
Service rating : good
Product : good
My mother was disappointed with her flowers
It did what it was supposed to do!
Service rating : great communication at all stages after ordering.
Product : have been told that the flowers are lovely.
Service rating : all good for first time
Product : i was told the flowers arrived on time and were top quality.
Service rating : Proficient service
Product : Several broken flowers heads on receipt.
Easy to use web-site. Excellent updates of order progress. Efficient delivery.
Beautiful flowers ..... but not much for your money!
Service rating : I originally was frustrated as I wasnít sure my message was going to be included with the flowers (I didnít buy a card), but in fact the recipients were really pleased with the flowers and said they were lovely, so thank you.
Product : The flowers were lovely.
My wife ate them.
Service rating : Very good
Product : Very good service will use it again
it would have been nice to have more choice of cards.
Ordered on Sunday - delivered on Monday - fantastic service! 3 texts received to report on progress of delivery - very professional.
Service rating : Kept well informed about the planned delivery, completed to schedule
Product : Recipient was delighted!
Service rating : Superb service and product
Product : Fab
Service rating : Excellent service.
Product : Product not as good quality as expected.
Service rating : Great
Product : Well received
very pretty but a bit smaller than expected as it was bought to go with the flowers.
Service rating : very impressed with the level of contact and info on progress of my order. My flowers were sent to my 90 year old aunt who is in a home so it will take a while before i hear her response but Iím sure it made her day if the flowers were in any way presentable, which i feel sure they were
Product : No feedback yet
the flowers arrived in perfect condition
Service rating : Communication
throughout the process was exceptional
Product : Not sure of the end product delivered, but was told they were beautiful. Obviously cannot ask the recipient if they were value
cute balloon, was liked a lot.
Service rating : Kept informed by text and email at all times. Excellent service.
Product : I received a photograph of the flowers sent and they were exactly as described on the website. I will definitely use this service again.
Excellent range of flowers and prices plus free delivery
I always use serenata
Service rating : The flowers were delivered on the date requested - which was good considering I didnít order until quite late the night before.
Product : I didnít see the flowers personally but my friend said they were all in bud (as described on the web site) and were beautiful. I will definitely use Serenata Flowers again.
Delighted with the flowers & service
Service rating : Easy to use website, great service. Flowers were delivered exactly when ordered.
Product : I didnít see the flowers myself, but the recipient said they are absolutely glorious.
Excellent communication and updates given.
Service rating : Easy website and delivery available the day I wanted it
Product : Flowers were in lovely condition and are still coming out 5 days later
Service rating : Pleased to get updates on order progress and delivery.
(Meant to click Excellent above, but Good has been highlighted too)
Product : Havenít seen them and recipient only said "beautiful flowers"
I got an email the day they had left the depot at 8:25am the morning of delivery, when they eventually arrived at approx 2:30pm that day half of the flowers were dead. Not happy as these were for my mum as it had been a year since my dad, her husband had past away. You have to take responsibility for your courier as you hired them as a company!! Not happy at all....
Great price and delivery, kept upto date with events.
Service rating : What a fabulous flower service! So easy to use and excellent for the feed back all the way from order to delivery via text and email - would highly recommend this site
Product : Beautiful flowers as described and delivered on time - really pleased
Service rating : I never use anyone else now.
Product : The recipient of the flowers said they were beautiful.
Service rating : Delivered on time.
Product : The receipiant of the flowers told me that they were almost dead and had clearly been in a hot van all day.
Very efficient and quick service
The best floristry great quality, great prices long lasting
Service rating : Excellent communication and delivery service
Product : I have not seen the flowers but the reciprient thought they were beautiful
great service and product .delivered my order even tho i gave wrong number thanx
The flowers were not for me so have no idea what they looked like and so am unable to comment.
Service rating : well protected good delivery
Product : lovely colours nice amont
The flowers were lovely but the message was not left with them so it was a good job my friend guess they were from me.
Service rating : Excellent service
Product : Excellent product
Service rating : Excellent fast service
Product : Very happy with product
A very efficient service; good updates on the delivery; the recipient was delighted.
Service rating : Canít fault the communications and ease of which to order. Highly recommended
Product : Beautiful flowers, well packaged and full of colour and life.
Service rating : Great service. Kept up to date on dispatch and delivery.
Product : The flowers were gorgeous and great value for money. I will definitely be using them again.
We did not open the box.
Service rating : Always hassle free ordering
Product : The recipient loved the flowers!
Reasonable price, good selection
Service rating : excellent company, will definitely use them from now on ....especially since I live in the states and now have a company I trust to deliver flowers in the UK
Product : beautiful flowers
The texts with updates were useful as I was abroad at the time. However I got a text saying the flowers had left the warehouse around 11pm but the recipent did not receive her flowers until nearly 8pm at night. This is far too late, especially as I had ordered them for an elderly person who was in all day expecting them. I could not stipulate a time but assumed they would be delivered within "normal" working hours from say 9-6pm.
Pauline and Adrian
Service rating : Easy to use ordering, good comms and great service.
Product : Aparently the flowers were beautiful and very well received.
I have not seen the glass vase which were received so canít comment personally. I think that the recipient was pleased and it arrived safely and undamaged, so the packaging must have been good
Service rating : Very good service and communication.
Product : Lovely
Got to the person ok, although a day late
Service rating : have used Serenta Flowers before and have had good reports of the flowers sent
Product : This was the first flowers that Iíve sent via Serenta that I have been able to see in the flesh. The flowers were very fresh but I was a little disapointed with the amount for the money,
Service rating : Your web site was extremely frustrating to use and in the end I had to rely on a phone call to sort it out. The POST CODE for my address produced a stalling point as it put in the correct address but wouldnt allow further progress.
The recipients post code when entered did not produce the correct number on the street (EH53PN did not produce 17, south trinity rd, but adjacent properties).
It was impossible to re-enter and change things. All in all, a bad experience
Product : have not talked to the recipient about it
Great service. very good.
Service rating : Excellent service, delivered very quickly and changes made to message with no hassle. I havenít seen the flowers myself but mum said they were lovely.
Product : I didnít see them as they were delivered to mum but she liked them.
The service did exactly what it said on the tin, next day delivery. and the products were in great condition.