Bright green clusters of Ladyís Mantle and strands of bear grass bring our the best of the gerberasí vibrant hues. Beaming with sunshine, this laid-back summery hand-tie is an ideal arrangement to brighten up a gloomy room and get you thinking about all the good times that the season has in store for you.
V.V poor............missed my "Big" day---due to courier problems apparently. Also I was texted at 05.30 in the morning to tell me flowers were on the way!!--why tell me at that time?? ...and then miss the day!! caused me a lot of problems
Service rating : The delivery service was diabolical. They missed business hours and the flowers were sat perishing over the bank holiday weekend. It ruined the surprise for my girlfriend as I had to discuss what was happening. When the flowers were finally delivered they were just left in the lobby shared with a number of other business and not given to the recipient or left with her office despite it being up just one flight of stairs. Not very personal. Customer service offered plenty of apologies but nothing more.
Will do myself a favour and go back to using a well known competitor in future as I value the gifts given to my loved ones. Avoid.
Product : Presentation of flowers was good but marred by poor delivery.
Service rating : Delivered on time and great communication :)
Product : Beautiful!
Service rating : All communication excellent.
Product : MOST of flowers were BRILLIANT!!!! Greenery excellent!! Just a couple of "lame" blooms. Bouquet was of a good size and blooms were too. I WILL use SerenataFlowers again.
Service rating : Ony criticism is that bouquet was delivered at 10am , but cofirmtion of delivery not received until evening
Product : Looked like the photo!
Service rating : Great value, lovely communication!
Product : Good quality
Service rating :
Product : Exactly what I ordered, packaged well and delivered on time.
Service rating : Excellent service and communication
Product : Beautiful flowers
Service rating : Ordered a bunch of gerbera cut flowers worth £34.99. Received a lopsided basket of planted gerberas mainly consisting of leaves. I requested a refund and a replacement bunch. Was offered a replacement only. I Advised I wanted a refund. They offered a replacement. Advised AGAIN that I wanted a refund. They finally acknowledged this. In fairness to them, the agents were quick at responding - just a shame they didnít acually take in what I was requesting. I did receive an apology but will certainly NOT be using again. Mothers Day was spoilt!
Product : Wrong product sent. Not as shown on the website. Will not be using again.
Service rating : I have used Serenata flowers on several occasions and have always been happy with the fact they are a simple and buyer friendly site.
Product : I understand that the flowers delivered arenít going to be exactly the same as the picture on-line but I do believe they should be close! The gerberaís where lovely but to much greenery was used to fill in and when it states there is going to be "X" amount of a certain flower then thatís what should be in the bouquet, not less!!
Service rating : All good
Product : Perfect. My girlfriend LOVED it!!!!!
Beautiful flowers. Recipient was very happy.
Great. Some prices a bit high though.
Flowers were fresh and colourful and beautifully presented.
Beautiful arrangement, well packed and presented. Just arrived late in the day as it was somebodies birthday so was a little disappointed.
the bouquet was just as i expected it to be, although i did want more orange flowers but still brilliant
The person I sent it to said it was beautiful - she was absolutely delighted with it (it was waiting for her after her holiday).
It was a bit old when it arrived on Tuesday as it had been picked & arranged on Sunday.
I believe the flowers were lovely and lasted very well.
Flowers did not last
they were half dead
Flowers were lovely
Nice but only lasted 2days had to bin them after 2days used liquid that came with them still no good I thought they would last a bit longer never buy again