Eyes light up and hearts skip a beat wherever this wrap of carmine roses is delivered. Who could they be for? But once the recipient is revealed, only one pair of cheeks will be blushing with delight – although you can bet your bottom dollar that numerous others will be turning green with envy.
Service rating : Flowers were half dead on arrival and dead two days later.
Product : Delivered in a cardboard box, she thought they were a delivery and didnt open them for hours and spiled the surpise feeling of our anniversary
Service rating : very good
Product : very good
Service rating : Seamless ordering and next day delivery. Excellent.
Product : Linda loved the roses, so - job done!
Only because we weren’t able to enjoy the chocolates as they were poorly handled by the courier company. The box had opened and the chocolates scattered all over the place, the intense weather also melted them.
Quick efficient service - delivers exactly what you want.
It was never received.
the vase gave a classy look to the flowers, making them look marvelous!
Service rating : Good communication and service
Product : very well wrapped and protected
Service rating : Excellent product with quick delivery.
Product : Fantastic
Good i think! :)
Service rating : Extremely efficient response to my complaint
Product : Paid for a dozen roses, received 4, some red berries, 3 apples and half a Christmas tree....... Still looking for the partridge!!!! On a serious note the response from customer services was great, but very upsetting not to receive what I had ordered especially at Christmas time
Delivery was very late at night
Service rating : Excellent service and fantastic value
Product : Beautiful roses, delivered 6 days ago and still going strong. They even smell good, which is a real rarity these days
I emailed you regarding the red roses delivered to my sister for her ruby wedding anniversary . They were a disgrace as all the petals fell off the next day . You have ignored my request for a way to ammend this deplorable situation
The flowers were NOT delivered to the recipient on the requested day (a birthday). The delivery company told me they had left a calling card to arrange re-delivery. They did not! The flowers eventually turned up the next day, the day after my girlfriends birthday! When complained, I was offered a 20% discount on next order! Not much good to me as I will NEVER use this service again!
Service rating : Turned up on the right day, very well informed about delivery via text and email. Person who delivered the flowers was grumpy so only got a good rating.
Product : Only had 11 roses and not the 12 ordered. 1 of the roses was a different type from the other 10 which made it look a strange. Of the 10 roses that were right they were very nice but could have been wrapped better (I’ve ordered roses from many other on-line retailers, they are usually wrapped better)
Service rating : They claim fresh flowers, but delivered flowers almost dead and some with mold on them.
Product : The flowers were practically dead. over half were dead within 2 days. Some of the arrangement had mold on it. Very disappointing example of what should be beautiful.
Would have liked more choice of cards ie card for 60 birthday would be a be excellant if you could provided for sprcial birthdays
Service rating : absolutely perfect service. I ordered flowers from Portugal to deliver in a Hotel in Edimburg and everything worked just fine.
Product : Roses where super fresh!!!
baloon was fine, did the job it was supose to.
great service my wife was very pleased with the flowers
Dead, late, no card, couldn’t be worse.
Arrived well packaged, most of the roses have lasted well (10 days)
The gift card could have been better for Valentines Day. It was a standard Serena Flowers card
extremely pleased with everything
Flowers only lasted one week.
The box it came in was soaking wet and bashed.
Beautiful roses my girlfriend loved them and they still look lovely 9 days after she received them
Looked excellent but died after 2 days which was a huge disapointment...
Beautiful flowers, very happy recipient
Flowers arrived on time and were excellent quality, Thank you
will use again
Well described, good product. Will use again.
Nicely presented. Also packing in delivery box was excellent.
Good quality, lasted well.
Quite impressed with product let dow by poor courier service
Flowers were fine when he e eventually arrived.
Poor quality, roses very small and looked `tired`..bouquet padded out with too much green.
All very good, went down well.
Syracuse, New York
Roses not fresh. Went bad in a few hours.
Good quality roses, lasted well.
No card enclosed with flowers
My girlfriend was very impressed with the quality and packaging of the flowers.
The product was exeactly how it was described.
Considering the price paid the flowers were terrible, they have already had to be thrown away and they’re only a few days old. I would’ve been better off paying 5 pound at a supermarket
Only 11 Roses instead of 12
6 roses of the twelve were past their best
The 12 x60cm stemmed roses are still all perfectly upright and looking stunning three days after delivery
Roses still looking good after a week.
Flowers were great - just not received on time so defeated the object
beautiful roses very fresh
’Greenery’ with the flowers was very pungent and detracted from the roses.
Not as described!!!
As promised,delivered the next day.
She said the flowers smelled nice - this made me happy
Beautiful flowers! Wife was really pleased with them.
one of the roses was almost dead the next day and several started to look as if they would not last more than a couple of days. 6 days on, the surviving roses do not look great to say the least. disappointed in the length of time the roses looked fresh
Gorgeous and have lasted beautifully
The roses were realy beatiful and my girlfriend was very very very pleased with them . Thank you so much.
in perfect condition and very fine blooms
Graham J Taylor
Flowers were admired and praised.
the roses did not last long despite all the care given.
2 of the 12 roses had the flower heads broken off when my wife opended the box.
Roses was awesome :) they stayed one week , smell , ahh was gourges
Delegacion Alvaro Obregon
The flowers were very nice.BUT the service was the worst ever. I ordered 2 sets of flowers: One set of red roses to Brenda and another set of red roses to Sylvia-with different addresses’.Every time they sent me an e-mail it was nothing to do with the complaint I lodged.They sent one order to Brenda and TWO ORDERS TO SYLVIA AND BILLED ME FOR THE 2 ORDERS TO SYLVIA> I stayed up till 4.am three nights in a row-telling them the mistake- they absolutely ignored me and would write something back that had nothing to do wIth my complaint. The telephone number on the website does not work altho they state its good from the U.S.They gave me 3 code numbers-none of which work-then the tracking number does not work. THEY WOULD NEVER TELL ME HOW MUCH THEY HAD PUT ON MY CREDIT CARD. I HAD TO CALL MY CREDIT CARD COMPANY TO FIND OUT..This is outrageous-they think they can charge your card anything they want-and then not tell you.I told them over and over and over I will pay only for the 2 orders-they totally IGNORED me ’It is LAW that they tell you the amount they put on your card-then give you a conformation number-none of this ever happened.This company should not be allowed to do any business-but should be shut down.I will say for the tenth time I will ONLY pay for One order to Brenda and One order to Sylvia d.d. P.S. Never have I done business on the internet like this with your company. Every other website has been absolutely professional in every way-Your company is a disaster,and doesnt even have the decency to correct it.
I understand the fowers were nice-but with hours and days of my complaining they billed me twice for the one order-I would never do business with this company again.Once they charge your card and its not correct-you can never reach them-they refuse to answer your e mail. They are fraudulent and should not be allowed on the internet.
Enough said about my impression
Flowers that finally arrived were of a good quality.
My mother-in-law was absolutely thrilled with them.
Always very securely packaged. Pleasure to receive.
Beautiful roses. The person was amazed by their beauty.
MR ROBERT CHAPPELL
Very nicely done.
The flowers were beautiful and very long lasting in fact one rose lasted for a month.
flowers arrived wrapped & in good condition all roses in bud,
in full bloom in three days & lasted well very pleased & satisfied
Lasted for ages.