4.2 of 5The romance of the Far East is carried by wisps of pink gypsophilia gusting around spicy pink gerbera daisies, alstromeria and pink lilies, while the vibrant colours of embroidered silk and the fan-like flutterings of delicate petals conjure dreams of the Orient.

Jason
Liverpool
23/05/2013
Service rating : Would recommend to others and would use service again :)
Product : Happy customer :)

Sean
Wrexham
23/05/2013
Service rating : Message on the card contained errors. List the importance and the intention.
Product : Flowers nice, however left on doorstep and a little windswept. Had asked to be left with neughbour

Catherine-Anne
Stirling
23/05/2013
Liked the fact the you could pay extra for specific times. However there is no mention of last delivery time

John
Peterborough
23/05/2013
The notification of despatch and delivery by text was excellent

Wendy
Benfleet
23/05/2013
Always delivered as expected - flowers always very fresh as per website display - great way to see/choose and know what you will get

Nicola
Rotherham
23/05/2013
Excellent service and kept informed.. :-)

Catherine
Manchester
23/05/2013
Service rating : From the moment of ordering to point of delivery I received excellent customer service throghout. Flowers were dispatched when advised and arrived on time. Kept informed throughout . Would use Serenata Flowers again. and recommend.
Product : Unable to leave commnet as flowers not seen .

Kim
Crawley
23/05/2013
....

Cathy
Oswestry
23/05/2013
Service rating : Efficient and fast. Delivered rght on time!
Product : The flowers were beautifull. Some were already open and some werent which meant that they would last longer....my only negative thing would be that there werent enough of them and next time i shall pay a bit more and go for a larger bunch!!!

Michelle
Beloit
23/05/2013
Flowers were described as beautiful, and were delivered correctly.

martin
Ilford
23/05/2013
very good

Jaquie
London
23/05/2013
Service rating : The flowers were delivered to a colleague who works remotely so I didn’t see them but she said they were absolutely beautiful.
Product : I like being able to track orders so I knew that the flowers had been delivered on time.

Richard
Kidderminster
23/05/2013
As instructed OK.

Dick
Fareham
23/05/2013
Efficient

linda
Bognor Regis
22/05/2013
Service rating : i think it a good idea that you know when your order has been dispatched and delivered.
Product : although i did not see the flowers sent. The reponse from the recipient was enough to know they were more than worth the money spent.

Elizabeth
Colchester, Essex
22/05/2013
Excellent service - we will buy from you again!

Michaela
Mirfield
22/05/2013
Service rating : I loved the emails and texts keeping informed of the delivery. Thanks
Product : I didn’t see them , so cannot comment...

Leonie
Melbourne
22/05/2013
The card was ok but a bigger choice would be better.

Henryk
Chelmsford
22/05/2013
Service rating : Delivered on time. I was kept up to date by text and email on the progress of the delivery - very impressive
Product : The recipient was very pleased with the flowers

Val
Rugby
22/05/2013
Service rating : Good Service
Product : Person receiving flowers said they were beautiful.

caroline
bristol
22/05/2013
too small for chosen bouquet

Matt
Sandhurst
22/05/2013
Service rating : Amazing flowers delivered for standard florist prices collected. Great service thanks!
Product : Perfect

Vickie
Stirling
22/05/2013
Service rating : Great customer service team. Quick to reply.
Product : The flowers were lovely

Dennis
Sutton
22/05/2013
Really great.

David
Bishop Auckland
22/05/2013
Service rating : Fst and efficient
Product : Good value for money

Neil
Lowestoft
22/05/2013
good

Kate
Coventry
21/05/2013
Service rating : Excellent
Product : Excellent

Sylvia
Nuneaton
21/05/2013
Service rating : See comments below
Product : Excellent communication from outset. Good service. Would definately use again.

Alicia
Reading
21/05/2013
Service rating : Fast delivery
Product : Prompt delivery, flowers were lovely.

Rebecca
Northwich
21/05/2013
Service rating : Great delivery and product
Product : Beautiful!

Shaun
Dundee
21/05/2013
Once again terrible product. My greeting on the card was just a sticker on the inside and it wasn’t even stuck in straight! Not worth the money at all!

Patricia
Bristol
21/05/2013
Very pleased with service could not ask for more

Adam
Guildford
21/05/2013
Service rating : Did what I ordered
Product : Flowers looked Beautiful mum was happy!

Peter
Barnsley
21/05/2013
Great service

Jill
Slough
21/05/2013
Good communication

michael
Hoddesdon
21/05/2013
Service rating : So easy to use. brilliant service I would definitely use them again
Product : I ordered these flowers and added a vase to my order for my friend she absolutely loved them

Scott
Sidcup
21/05/2013
Service rating : A good selection of flowers to choose from at a good price.
Product : The flowers didn’t look like the picture on the website and a few of them looked like they were very dry and wilted already. I expected fresh flowers to be delivered. Shame.

susan
Bury St. Edmunds
21/05/2013
Perfect in every way!

Hazel
Berkeley
21/05/2013
Service rating : Love the emails and texts that let you know exactly where the delivery is
Product : My friend says the flowers are lovely and have lasted

Andrzej
Romford
21/05/2013
same

e
St. Neots
21/05/2013
Be better if I didn’t receive constant emails asking me to leave feedback now leave me alone

Kirsty
Hinckley
21/05/2013
Excellent choice and service

Bruce
Market Harborough
21/05/2013
Straight forward to order and excellent communication re delivery.

Morven
Glasgow
21/05/2013
Service rating : The texts telling me that the flowers had been sent out etc were reassuring, but a bit intrusive, I’d have been happy I think just to know they’d been delivered successfully, maybe also that they’d been sent out.I dont think more than two texts helps. It was great to be able to order online late in the evening, and have the flowers delivered the next day. That, and the text saying they’d been successfully delivered were two huge pluses for me.
Product : I’m told the flowers were beautiful, the recipient was delighted.

Elizabeth
Ipswich
21/05/2013
I loved the communication that we received from serenata flowers.
made us chuckle!!

Denise
Lymington
21/05/2013
Great service thank you

Rob
Leeds
21/05/2013
Superb service

Terry
Liverpool
21/05/2013
Service rating : Really speedy service
Product : Went direct to friend

Elizabeth
Southampton
21/05/2013
Service rating : Thought web site was east to use and service excellant.
Product : Sharon thought the flowers were brilliant.

jean
Tonypandy
21/05/2013
Enjoyed by recipient

Beverly
Sutton-in-Ashfield
20/05/2013
Service rating : flowers were delivered late in the day so rated as good.If delivery had been earlier I would rate excellent. overall would use this company again.
Product : The flowers were faiir amount supplied for the money paid. I will orderfrom serenata again.

Marie
Northampton
20/05/2013
Service rating : Service very good no idea if product delivered of same quality just hope they were like picture on website.
Product : Never actually seen them

keith
Melksham
20/05/2013
IF YOU HAD CHECKED I HAVE ALREADY WRITTEN WHAT I THOUGHT OF MY LAST ORDER

Edna
Hazelbrook
20/05/2013
Service rating : The service was very good.
Product : I sent flowers to a friend in UK from here in Australia so I cant really say how good the flowers were but she seemed delighted.

Jane
Skipton
20/05/2013
Service rating : I submitted two orders, Q4189096 and Q4189164 and neither of them has reached the intended recipients!
Product : I am waiting to hear what Serenata intend to do about the non- delivery!

Jamie
Welling
20/05/2013
Service rating : Arrived on time. Good service however product was not up to scratch
Product : You literally get 5 stems...disgraceful. For the price you expect more. I could have gone to a super market and got 10x better than what I received.

Vicky
Bristol
20/05/2013
Was a bit disappointed how late in the day they were delivered

stephen
Northampton
20/05/2013
Service was fine but the flowers were very poor...nothing like the bouquet as advertised

John
London
20/05/2013
Service rating : The flowers were delivered on time and of a quality that made my wife happy, what more can s man do!
Thank you
Product : She is dtill enjoying them a week later.

Graham
Essen
20/05/2013
Service rating : Easy quick and superb result
Product : Everything perfect

Jenny
London
20/05/2013
Great

Gill
Broughton-in-Furness
20/05/2013
Service rating : Was so impressed and reassured how the order was progressing.
Product : Recipient loves them

Philip
Poole
20/05/2013
Service rating : Would select somewhere between good and poor, but no option. Seemed good option online, easy and well priced. Unfortunately, the end product was not as I would have expected/hoped.
Product : Girlfriend was pleased but said they looked like the delivery man had dropped them. Some flowers, stems were broken. Time from saying the flowers were dispatched to arrival was many hours. Salisbury is small!

Jen
Northampton
20/05/2013
Service rating : Really good service.
Product : My sister in law said the flowers were lovely.

Linda
York
20/05/2013
Service rating : Excellent and professional service.
Product : The oriental breeze floral arrangement was beautiful.

Christopher
Macclesfield
19/05/2013
A First class service. My flowers were delivered on time and arrived very early.

Samantha
East Perth
19/05/2013
Service rating : Website good and fast delivery.
Product : Recipient said it was about 5pound of flowers. I paid 20.

Sarah
Auckland
19/05/2013
Great website, easy to order, quick delivery - Mum was very happy!

Simon
Swindon
19/05/2013
Service rating : I was kept informed every step of the procedure.
Product : I never saw the flowers myself but they were very well recieved.

Rakhee
Harrow
19/05/2013
Service rating : Great service and fast delivery!
Product : I got this as a birthday gift for a friend, she said the flowers wre lovely.

Anne
Bath
19/05/2013
Service rating : Easy to use their web site. Kept in touch with order status and delivery.
Product : Receipient of flowers was very pleased and they sent me a photo of them and they looked very good.

Ronan
Musselburgh
19/05/2013
Their mobile website is awful. Their customer service is only contactable via email which has a roughly TWO HOUR turnaround. I placed an order for next day delivery and the mobile site didn’t include my message for the recipient. I only found out when I reviewed my order on my laptop later. By the time the issue had been sorted via the incredibly slow customer service, they were unable to deliver my order on time and only offered a 10% refund! The flowers were eventually delivered late on the day after they we supposed to be. I will NEVER use this company again and will advise others to avoid them.

Valerie
Bromley
19/05/2013
Service rating : Ordered 3pm Sunday, delivered 10am Monday, informed all the way, excellent service
Product : Haven’t seen but recipient said they were beautiful

heidi
Chippenham
19/05/2013
Fantastic would use u again

Linda
Bexley
19/05/2013
fast efficient service

Lucinda
Peterborough
19/05/2013
Will defo use Serenata Flowers again! Loved their service and the flowers were beautiful and very good price!! Thank you Serenata.

Eric
Malvern
19/05/2013
First class service

Raymond
Malmesbury
18/05/2013
Service rating : good service
Product : good product

Claire
London
18/05/2013
Service rating : Prompt delivery, with regular updates at all stages of the process.
Product : Although I didn’t see the flowers the recipient thanked me for a beautiful bouquet.

Lindsay
Edinburgh
18/05/2013
I was really impressed. I had to change my delivery address on the morning that they were to be delivered. Their is no number to call so I just had to email . No one got back to me so I thought that it was to late and I would just have go and pick up the flowers myself but I got a call from my mum thanking me for the flowers, they had been deliverd to the changed addresss. I do think I should have been contacted to let me know what was happening with my order but none the less I was still very impressed with the fact the order was shipped to the changed address so last minute. My mum has been really ill lately and they where a little pick me up that she needed. Thank you!!

Shannon
Ross-on-Wye
18/05/2013
Service rating : I loved the fact that they kept me updated on the flowers every move, I didn’t like the fact that they left the flowers outside the house when I knew some one was home. Other than that great x
Product : Was lovely flowers could of had one or two that were bloomed to make them look more colourful

Tina
Wantage
18/05/2013
Service rating : The recipient fed back to me and said flowers were well presented
Product : Recipient said excellent I did not see the flowers myself

Gwenda
Cardiff
18/05/2013
Service rating : Easy to order and had a text to confirm that the flowers had been delivered to the recipient
Product : Although flowers not seen by myself the recipient was delighted with the bouquet

Shanice
Huddersfield
18/05/2013
Service rating : Excellent communication and easy to use service
Product : Beautiful flowers

Chris
Sligo
18/05/2013
Service rating : Quality service and great value for money. Excellent service, will definitely use them again.
Product : Recipient said they were beautiful and best presented flowers she had ever recieved

Emmeline
Newquay
18/05/2013
Thank you

Kirsty
Currie
17/05/2013
Placing order was easy, update was sent when delivery was en route and again when delivery had been made - on time. Would definately use Sereneta Flowers again and have recommended them to other people. Great service.

Judy
Tadworth
17/05/2013
Excellent service. Great value and the free delivery is a winner!

ian
Inverness
17/05/2013
Very efficient,as expected.

Hilary
Crowthorne
17/05/2013
Excellent service, happy to recommend

Isoken
Mitcham
17/05/2013
Could be a little bit bigger, but very good.

Saimah
Leeds
17/05/2013
Very cute

valerie
Oldham
17/05/2013
We thought there could have been more flowers for the money even though they were very nice.

natalie
Rotherham
17/05/2013
Service rating : v good delivery time and was kept up to date at all times throughout
Product : ive been told the flowers were beautiful although i have not yet seen them myself as was a preasant

Rosalind
Telford
17/05/2013
Excellent communication. Good service

Sarah
Worcester Park
16/05/2013
The free delivery next day was excellent

Tracey
Dunstable
16/05/2013
She loved this too! Also good price! a

Mr Dylan
Salisbury
16/05/2013
Service rating : Excellent service.
Product : A great birthday gift.

sinead
cavan
16/05/2013
didn’t see the card

Nicola
Lewes
16/05/2013
First class service and excellent communications.