Discover the golden treasure of El Dorado - brilliant yellow gerberas and alstroemeria set against the beauty of white roses and green button mums.
Service rating : very efficient and helpful
Product : I have used this service twice now and both recipients loved the flowers, one even said they were the most beautiful flowers they had ever been sent!
Service rating : Very pleased with service
Product : Recipients very please although struggled to get the top off them. Something to bear in mind when packaging for those over 70yrs old
Service rating : Very easy to order and had superb communication via text and e-mail on order and delivery status.
Product : Initial delight of bouquet turned to huge disappointment and upset as flowers (actually very few flowers as most of the bouquet was leaves) were dead or dying within two days of delivery. After spending £35 on a Golden Wedding Anniversary bouquet, I would have hoped the flowers would have lasted longer! Will never use this company again!!
I requested a date change before 11am the day prior to the delivery and received notification if receipt. I received an email saying that no changes requested after 5pm could be accepted. The email arrived at ten past five! I however have emails proving that you had my request several hours before that. Back to Ibterflora next time for me.
Order did not go through according to an e-mail I received, re-ordered with another company, then had text following day to say that they would be delivering the flowers which by that time I did not want, have e-mailed since for a refund, they say that they did not take payment, which they have on the 22nd August. Very disappointed .
Iíve used Serenata 3 times now and on each occasion the flowers have arrived when requested and have been received well. Iíve only seen one of the arrangements myself, but was pleased with it.
The recipient says the flowers are beautiful.