Take a moonlight stroll down twilit lanes while silvery starlight dances on lavender freesia and the petals of white roses.
Service rating : Delighted with service but would have preferred delivery before 4.45p,.m. but do appreciate that this is out with your control,
Product : Beautiful flowers.
Service rating : Couldnít have wished for a better service. Very impressed.
Product : Didnít see the flowers myself, but the recipient (my sister) said they were lovely.
Service rating : promised what they stated they would pleased with service
Product : arrived when promised receiver said they were lovely flowers, would order again with Serenata. well done!
Service rating : Great service, would use again..
Product : My Mum love them! Thanks!
Andrew & Natalie
Service rating : Quick, easy and good updates on progress.
Product : Didnít see them but no complaints from person
The blue smiley face balloon was appropriate for the size of the bouquet, however, I did think it looked a little small.
Service rating : Delivered on time
Product : Didnít see the flowers so canít judge but the recipient was happy with them
small balloon but did the job
Again I never saw the flowers. I live in Yorkshire and they went to my mother in law in Wales. My Mother in law said they were fabulous!
Service rating : Great company to deal with. They keep you informed of delivery by email and text, every step of the way
Product : Recipients have said the flowers are lovely
Service rating : A delight to find a company that is a pleasure to deal with and is so efficient. The follow up was excellent
Product : Our friends were delighted with the flowers
Service rating : Delivered on time and good communications
Product : Didnít arrive as picture and not lasting well, half dead within 4 days
Service rating : Brilliant service, have used serenata before and will use them again.
Product : Lovely, thank you.
Service rating : Excellent
Product : Beautiful
I didnít see it - relatives did not comment.
Best flowers and service you can get.
First time I have used - great comms and my mum loved the suprise.
Service rating : not happy with the service asked them to contact me via telephone call. they did not contact me. I think they should be contactable by phone as well as the internet.
Product : The flowers were half dead on arrival my mother is elderly and they left them in the box and they wilted, would not use Serenata flowers again. It was a special birthday she was 90 years young.
Great service, delivered on time and the flowers were lovely.
Service rating : All I can comment on is the service provided on the website and delivery which was OK. The website asked where to leave flowers which I asked for delivery at the back but they were left at front.
Product : Obviously if I ordered the flowers for someone else a distance away I have little idea of what they were like other than the word of the recipient. They said they were lovely which goes without saying whether they were good or not!
Service rating : good delivery
Product : flowers didnt look like the picture
Service rating : Excellent delivery service. Ordered flowers late in evening as still got next day delivery.
Product : Beautiful flowers.
Constant updates on delivery status and actual flowers very well received, great service and product
Service rating : Fabulous communication
Product : In the words of the recipient the most beautiful flowers sheís ever received.
they were not bad chocolates..except they were not pralines!
Perfectly adequate for the occasion.
Made mum happy on her birthday, well done
Service rating : have used before, excellent company
Product : flowers were lovely but the delivery guy had left them on the door step upside down, so all the water had run out
Service rating : Easy to use site ,delivered on time, I will use again.
Product : Apparently they were lovely
Service rating : Excellent service.
Product : Beautiful Bouquet.
Balloon on a stick
Service rating : Great price and service
Product : Great quality
Service rating : Excellent service great communication an fab value for money! Would definitely use again! :)
Product : Excellent service great communication an fab value for money! Would definitely use again! :)
Beautiful flowers an Great condition
the flowers arrived just at the right time as my daughter had been out all day. She said they were lovely
This is the 2nd time I have used the service and delivery has been on time and product excellent
Great service and the flowers were beautiful
Service rating : really good
Product : excellent
VERY GOOD N QUICK - LOVED THE UPDATES
Service rating : i have never had any problems,,,,
Product : have always been pleased with my orders,,thank you
Service rating : Easy to use site. Booked without any issue. Email updates, and delivered on time and delivery confirmation provided. I will use them again. Thank you.
Product : I have not seen the flowers myself as they were sent to friend, but I have been told they are lovely.
Service rating : Flowers beautiful and fantastic value
Product : Brilliant x will use again
Service rating : Excellent
Product : Excellent, mother was happy
Tiny message on large card. Flowers squashed. Beaten up van
Whilst the range of choice at serenata is great and they provide good value, the delivery system is less than ideal. Having waited in for delivery no flowers arrived. Supposedly YODEL had attempted delivery but neither the door bell rang nor was a missed delivery card left. Thankfully the flowers turned up the next day before we were due to leave for the day. However serenata could not guarantee that the courier could have them there on time. I was told this would be the only other delivery attempt despite the courier being the ones who failed to do their job.
havenít used you before but delighted with service and daughter in law íover the mooní with her birthday flowers which arrived on the day and in excellent order so thank you for doing what you promised you would do, this is very rare these days!!
the same comment as above
I was very unimpressed with the service.
Service rating : Problems with delivery , but took trouble to keep informed and apologised
Product : Recipient pleased!
Service rating : We enjoyed the literary style of your communications!
Product : The bouquet was very low pollen, important for the friend we sent it to. it occurs to us it might form part of your web catalogue to identify which items are low-pollen.
Service rating : Apart from the little hang up the flowers were a day late but it wasnít for a special day so it didnít really matter and I was kept informed all the way
Product : I was informed that they were beautiful
Our only problem was that the delivery guy told the recipient the flowers were for a neighbour across the road and would they mind taking them in. They then sat in the box in the porch all day, it was only when the recipient took them to the neighbour that everyone realised whose name was on the box. It did give us a laugh though so we forgive you.
Service rating : Amazing service.
Product : flowers were beautiful
Service rating : Clear and simplistic website.
Product : As always a beautiful bouquet from Serenata.
Have not seen the card so cannot comment
Thought 5.45 was a bit late for the delivery - lucky enough she was in when they were delivered.
Very easy to use and although I did not see the flowers, I was told that they were good. Service very good as I gave the wrong address !
Service rating : First class
Product : Very quick delivery ...would use again
Service rating : Always delivered when they say they will
Product : I have never seen any of the flowers I have ordered, but they never fail to impress the ladies theyíre bought for. These were no different. Spot on every time
Service rating : Although I havenít seen the flowers for myself, my friend said they were lovely.
Product : Kept me informed all the way through delivery.
Service rating : Quick and easy to place order with regular updates. Would recommend
Product : Didnít personally see the flowers but the recipient liked them
Service rating : Excellent service as usual, fast and efficient and very reliable
Product : Recipients delighted with the flowers. Thank you.
Service rating : allways very good performance
Product : we have used serenata for different occasion the person always commenteded on the quality of the product we will continue to use their services whenewer needed
Service rating : Excellent website and ordering process
Product : delighted with choice and quality
Service rating : Variety of Choice in reasonable price
Product : Excellent
Service rating : very good service
Product : beautiful flowers
Service rating : It was easy to order and communication was excellent throughout the process - I particularly liked getting text updates to know when the flowers had been dispatched and delivered. .
Product : I didnít see the flowers, but the recipient was very pleased.
Its a balloon...great!
Service rating : Good
Product : Good
Service rating : Excellent service and easy to use website
Product : My friend was delighted with the flowers and their quality
First class all the way
Service rating : very easy to use website
Product : the recipients were well pleased but as I have not seen it I cannot comment further!
again never saw it
Very nice indeed
Service rating : Texted at 05:15 hrs to say flowers were leaving
Product : Nice flowers
Service rating : Serenata is reasonably priced for very good flowers
Product : They were for a 60th wedding anniversary and my aunt and uncle were thrilled with them
This was an absolutely excellent service. From the time we initially ordered the flowers to the time they dropped them off. Very fast service, amazing!!
Very ordinary for the price
Service rating : how them at night my mum had them next day that was very good
Product : flowers drop over the gate and then on opening them lot of the headís of the flowers broke not as good as the last lot I order
Service rating : Kept in touch
Product : Recipient assures they were lovely
Service rating : Good service and information about your order.
Product : My daughter was very pleased with them, thank you
Perfect vase for any taste
Service rating : text at 8.15 to say despatched received 5.15 that night
Product : flowers not organised just two bunches tied together! No arrnagement and now scent
Fantastic service and updates throughout.
It was a very personalized and prompt service. Just perfect
Service rating : Cant say. Havent heard from my sister.r
Product : sorry cant say havent heard
Great flowers- good communication about delivery status!
Service rating : Delivered on time
Product : recipient said the flowers were beautiful
The service was quick, the site was simple to use and their communication was excellent.
Again another first class service
Service rating : Easy to purchase, excellent service including up to date information regarding what & where the order was. Highly recommended.
Product : Flower were fresh and well presented
Service rating : Thought the text/email to say they were dispatched and then delivered good, although there was about 10 hours between dispatch and delivery.
Product : Did not see the flowers as were a present to someone else
I was pleased to have updates on my mobile and email with the progress of the delivery so that when the message said they had been left outside I would have been able to contact the recipients and let them know, but thankfully they found them first and let me know.
Did not see or taste as delivered as a thank you gift.
Service rating : Great service and updates all the way!!
Product : Recipient very happy with goods.
Service rating : It would have been excellent if the flowers were not left at the front door, as the person was not in at the time of the surprise flowers. Instructions were given to deliver to a Neighbours house, if delivery was not possible to that address. But that did not happen in this case. Not sure if I will use Serenata flowers again.
Product : Although delivery was not as it should have been, the flowers were stunning and well received.
good service delivered on day :-)