Capture the immortality of bliss in the gorgeous perfection of candy pink roses and sublime scented lilies with sweet droplets of gypsophilia.
The flowers and chocolates were lovely and the service was first class and I was kept updated by e-mails to tell me when the flowers were on their way and delivered thank you
Service rating : Pleasant and business like - a pleasure to deal with but could you just confirm to whom they were handed as I havenít heard from Mr and Mrs Kennard
Product : No feedback from recipients so cannot say
Service rating : Constant messages to say the order has been placed and when it would arrive. Very reassuring.
Product : Beautiful flowers, well presented
Service rating : Excellent service
Product : They said the flowers were beautiful although I didnít see them!
Service rating : Delivery went to wrong place and was reliant upon the person who found it to deliver it to the right address as this was the next day it was too late for what I wanted it.
Product : Not as big as teh information on the website implied, expensive for £40
Kingston upon Thames
Service rating : Excellent service with regular updates.
Product : Great flowers.
I will have no hesitation in recommending this company to anybody.
I was delighted with everything from start to finish. Online ordering was clear and easy. I was impressed to receive a text confirming my order, another to confirm delivery had left the depot and another to confirm delivery had been made - excellent!
Service rating : The flowers were delivered exactly when I requested them
Product : I didnít get to see the flowers, but was told they were lovely. Thank you
Service rating : I like the service.
Product : The flowers were identical to the photo I saw.
Met our requirements and very good communication.
Service rating : Bouquet delivered promptly and effiently.
Product : My friend said her flowers were lovely.
Service rating : Great service. Fantastic!
Product : The recipient was very pleased. She said they were beautiful!
Service rating : First class service - was kept well informed if order progress which is what you need so you know flowers have been dispatched and received.
Product : Havenít seen the flowers personally but was advised they are beautiful.
Flowers ordered on a Friday for my Auntís birthday on the following Monday but Serenata Flowers advised me they were delivered at 18.30. Her birthday was nearly over by that time! I chose this company because their website said they were very near to where my aunt lives (Barbican, London). NOT GOOD ENOUGH!
Service rating : I am yet to be disappointed by Serenata. The delivery procedure is brilliant with constant updates regarding delivery and finally confirmation that the order has been received by the recipient. No more wondering if they got there!
Product : My friend is absolutely thrilled with the flowers in the luxury pink gift bag, she has now rung 3 times to tell me how gorgeous they are and how well theyíre lasting.
Service rating : Fantastic service from beginning to end - I donít think I have ever experienced such amazing service. I was kept informed at every stage - it was a 100% customer oriented experience - well done. I shall definitely recommend Serenata flowers to all of my friends. Please keep on doing what youíre doing!
Product : Beautiful flowers - my Aunt was so thrilled that she took a photograph and sent it to me so that I could see how lovely the bouquet was. It was exactly as I had ordered- which hasnít always been the case will other companies !
Service rating : The service was excellent
Product : My Aunt was thrilled with her flowers
Service rating : I was very pleased with the service. The flowers were ordered one month before and on the day they were delivered i received a text message and email advising me of their dispatch. The recipient was very happy.
Product : The recipient was very happy. A very good service.
Service rating : Easy to use
Product : Recipient very happy with the flowers
Service rating : Easy to use website, text messages and e-mails to confirm order and status updates when theyíre being delivered. Excellent service all round.
Product : I donít know a lot about flowers, but they looks the same as on the website and have earned me some brownie points so everyones happy.
Thrilled with them, just what i wanted, sevice exellent, they were for my poorly grandaughter for her 16th birthday,she loved them, a very satisfied customer.
Service rating : excellent service... flowers do arrive a little late in the day though if you donít ask for the timed deliveries
Product : they are wonderful my wife was over the moon yet again with this wonderful selection of flowers many thanks for making her day
Service rating : Communication was excellent. I knew the progress of the flowers and was advised when and where they were delivered.
Product : I did not see the flowers but was advised they were the best ever!
They made an elderly aunt very happy.
Service rating : Efficient service - delivery on time.
Product : Great flowers that have lasted well.
Service rating : Brilliant service
Product : Lovely
Service rating : Easy to use site, kept informed of progress. Excellent
Product : Just as described.
Service rating : Amazed at good customer information such as dispatch and delivery e mails well done
Product : have rated good because did not see flowers as on holiday but mrs buck phoned to day to say she was delighted with the lilies etc and that they are still in flower 10 days after the funeral , So I am well pleased.
Service rating : Very pleased with your service and the lovely flowers. .
Product : The flowers were a lovely surprise and very much appreciated by my sister on
her 91st birthday. Thankyou.
Service rating : Good speedy service, delivered on time
Product : Lovely quality flowers, my wife was impressed
Service rating : Brilliant
Product : Amazing
Service rating : delivery was just droped on the door step - werent given time to get to the door bv
before the driver had vanished! Not brilliant for a 90th birthday gift!
Product : roses had petals that were badly bruised , lined and brown
Service rating : Excellent info on progress of order. Appreciated knowing what was happening.
Product : Recipient was very pleased with the flowers - really excited! "Gorgeous" and "stunning" were among the descriptions. Delivery was prompt and cheerful. Unfortunately she then had to go away for a week (unexpectedly) so we hope the flowers will still be in reasonable condition when she returns.
Service rating : Communications from Serenata Flowers is excellent. They confirmed the order by both text and email. On the day of delivery they also sent me an email and text advising that the Flowers had left their premises for delivery and later and email and text to say that they had been delivered - fantastic!
Product : My wife was so pleased to get these flowers delivered to her place of work. I donít send her flowers often so she was over the moon to receive these as they were so special to her. She rang me up from work to say that she had received them and later, when she got home, she properly unpacked them and, following the instructions to prepare and display them.
They look lovely - I just hope that they last a reasonable amount of time so we can enjoy the £40 bouquet.
Service rating : Awsome!
Product : Terrific flowers. Very good value with Groupon. 50% off including delivery.
Service rating : service was very good arrived on day requested and well packed and delivered
Product : My wife was delighted with the flowers they were beautiful
Service rating : Excellent service - beautiful quality flowers
Product : The flowers were beautiful - arranged and packaged well
Service rating : Very good service. I liked the regular texts to keep me informed of delivery etc. Efficient, business like service. Easy website.
Product : The recipients were delighted saying how beautiful they were.
Would use this company again.
Service rating : Very efficient & kept very well informed throughout ordering & delivery.
Product : Looked fantastic from the photo the recipient sent
Service rating : Very impressed with the excellent service and would definitely recommend them and will be using them again. The email updates were very useful and gave me the confidence that my delivery would be delivered on time.
Product : The recipient of the flowers was delighted with them and said they were lovely.
Great service. My sister loved the flowers and I liked the way the emails were worded advising me of the order.
Service rating : Fantastic arrangement
Product : Fine
Service rating : Excellent buying and delivery process
Product : I was told the flowers were beautiful
They kept me informed every step
I wanted the flowers delivering on the 30th Nov!!!!!
Service rating : We were kept informed every step of the way.
Product : Bag was a little creased.
I really liked the email updates....thank you!
Service rating : excellent delivery service and product
Product : quality flowers and presentation still looking good now
Service rating : excellent comunication of every step of the journey.
Product : my friend thought it was really lovely....
Service rating : Just the perfect level of service one expects from a first class supplier. Well done!
Product : Very pleased with the whole package
Service rating : had a couple of hiccupps with this order, which was duplicated by serenats by accident, but the 2nd bouquet being sent free of charge definately made up for that. I will be telling collegues, family and friends about your great company and customer service!! well done!
Product : was told the blooms were lovely, although i did not see them
Service rating : Beautiful flowers, quick delivery, great customer service, easy to use system - I use them time and time again.
Product : Beautiful flowers, exactly as the picture looks online
Service rating : I have put this at excelent, because the flowers were lovely, but the plastic box was split and the water had run into all the packaging, so they had to be removed imidiatly and put in a vase which was disapointing.
Product : Again I would have put excellent but as I explained all the packaging was spoilt because of the split in the plastic box and all the water had soaked in.
Service rating : A great service with excellent communication
Product : Very nice and great condition
Nicki & Richard
Service rating : Have used Serenata flowers 3 times now and have never been disappointed with their flowers (they are gorgeous). Their delivery service is excellent and the emails you get are A very nice gesture
Product : Flowers were gorgeous & very fresh
Service rating : I would say slightly better than poor as I was notified of order confirmation and despatch of the flowers but not good as knowing the despatch of flowers is no good unless I know how long it would take to arrieve.
Product : Used old and new (mixed flowers) so within two days the rosed were browened at the edges and lifeless whilst the lilies did not even open, though I had a discount voucher, the quality is unacceptable for the price
Service rating : Very efficient and helpful.
Product : Do not know what the product was like, as it was sent to a friend in Devon and therefore I did not see it.
Service rating : Havenít seen product as they were sent as a gift but I was told they were lovely
Product : What pink gift bag???
Was able to track delivery by email
Service rating : this was my first time ever for sending flowers and so glad i chose serenata .totally happy with their service .the flowers were sent my friend for her birthday and and to cheer her up a little after a long illness.she was totally overjoyed.
Product : t
Couldnít really see the vase in the photo, so I assume it was fine.
Service rating : Very good
Product : Not great, flowers where beautiful, i ordered luxury PINK gift bag youíd think the bag would be pink not lilac and when u write a note its on cheap paper not a keepsake, other than thay very good
Service rating : Excellent communication & easy to order online
Product : Although I havenít seen the flowers I am assured they are beautiful
Service rating : Very good service
Product : Very nice
Service rating : Service was easy to order and was notified on delivery so overal good service
Product : Didnít get to see the arrangement so canít comment on the quality
Service rating : I was very happy with the free next day delivery and offer from amazon the website was easy to use
Product : I did not see the gift bag but the recipient said they were beautiful and was nice to come in a box
Service rating : Excellent
Product : Would use again!!!
Service rating : Had a problem ordering online but the lady I spoke to sorted it out v quickly
Product : Beautiful flowers
Again, recipient has said they were delicious.
Service rating : very good, was very helpfull, keeping you with updates.
Product : I was told they were beautifull, my cousins was in scotland for two weeks so unfortunatly i didnt know as it was a surprise 50th birthday for her.,she didnt get to see them but her daughter sent her the pictures, and said they were just beautifull thankyou.
Easy to order, excellent service, beautiful fresh flowers and kept informed throughout. Could not ask for more. Would highly recommend and of course I will be using this company for all my flower gifts.
Service rating : beautiful flowers
Product : pretty wrapping
Service rating : All round great service.
Product : Fantastic quality and still in full bloom almost one week later.
Service rating : Great service, propmpt delivery
Product : Beautiful flowers, but the bouquet, called íLuxury pink giftbagí came in a blue coloured bag, not a pink one!
Service rating : My order was never received, however, Serenata Customer Services were very re assuring and i should have another order on its way
Product : I am still waiting for mine to arrive
Service rating : accidentally paid for he flowers twice. They were very efficient and refunded the 2nd payment back into my account within a few days. Friendly helpful staff. Telephone answered much quicker in the daytime than in the evening.
Product : Not seen them but adsvised by the recipient they were very nice.
Service rating : Great service.
Product : Great quality
Service rating : Easy to buy, delivered on time, no hassle.
Product : Recipient very much liked the product.
Service rating : Very good will use again
Product : Was a pick me up for a lady who has not been well and these did the trick she loved them.
excellent service delivered folliwing day as promised
Service rating : Communications were also very good.
Product : The recipient was very pleased with her flowers.
Service rating : Having had some previous issues it was great to get excellent products and service this time around.
Product : Really nice flowers, and arrangement, so my wife was really pleased. Many thanks.
Havenít seem the card, so canít comment
Service rating : Beautiful fragrant flowers, will buy from you again
Product : Lovely strong bag. well thought out choice
Service rating : service and update very good
Product : service was very good and was kept updated on the delivery details, I havenít actually seen the flowers as they were a gift
Service rating : Quick, professional and reliable service.
Product : lovely.
Service rating : Excellent still blooming after 7 days
Product : Only found the gift bag when disposing of the box, but bouquet fantastic
Service rating : See below.
Product : Delighted ..all round! There was a minor hitch with the website but this was sorted out efficiently and with courtesy. Good product, and good customer service.
Service rating : A+
Product : A+
Service rating : Excellent service. Kept well informed.
Product : Beautiful flowers. Will use them again in future.
My order did not go through initially and I had to call up to sort it out.
Service rating : VERY GOOD NO HASSLE ORDERING TXT TO LET YOU KNOW THEY ARE DESPATCHED TXT TO LET YOU KNOW THEY BEEN DELIVERED VERY GOOD SERVICE WOULD USE AGAIN.
Product : THIS WAS A GIFT FOR SOMEONE AND WAS TOLD THEY WERE BEAUTIFUL
AND MADE HER DAY.
There were no options to deliver to hospitals, but discussion with customer services enabled this to take place, which I was very pleased with.
Service rating : Flowers was of a good quality
Product : Happy with the general service, was kept well informed of delivery status. Would do business again.
Service rating : I struggled to place order and customer services were superb I wish Iíd got ladies name she was wonderful and really patient helpful
Product : The recipient was dead chuft said they were beautiful
Service rating : Kept up to date with delivery progress
Product : Did not see product.
Service rating : Brilliant
Product : Excellent. My aunt was absolutely thrilled with the flowers
Service rating : I delivery was very good. I love the flowers and they are beautiful. I would in the future use this company again to order and deliver flowers. So thumbs up to "serenataflowers", only issue I had was the time it took for my order took to be sorted out only because I didnít order directly from serenataflowers in the beginning. Thank you very much for making my first time with yourself worth while and I will recommend my friends to use this company.
Product : Love the way the flowers were put together. My mother still enjoying her flowers and the beautiful fragrance they give. Thank you once again my mother still enjoying her birthday gift.
Service rating : Excellent site
Product : My mum loved it, great product!