At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.
We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.
We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.
Lovely flowers, the recipient was delighted.
100% rating a flawless service
brilliant service, turned up on time/
very happy flowers were beautiful
Updates via text message very helpful
I was happy with the service I received when ordering flowers for my friend; I was kept informed until delivery of them.
Ordered from abroad. Kept up to date re delivery
First rate service, needed a bouquet delivering the next day and Serenata did exactly what they said they would, can't get much better than that!
Second to none
I've used Serenata 3 times so far and all the recipients have told me how wonderful it was to get the surprise flowers and how lovely they all were.
All good very good service
Excellent service! Beautiful flowers and great communication. A*
flowers delivered on time
Fantastic service, easy to order and quick
Delivery was good, on time as promised, but the Pink Roses had a type of dried out burning mark around the edges of the petals which makes me think that they had been frosted as a result of being left in an unheated warehouse overnight prior to delivery or maybe kept in a deep freeze which was too cold
Pleased with delivery and with the quality of the flowers
They were a gift and the recipient said they were beautiful. Very happy
Happy with the service