At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.
We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.
We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.
Great quality flowers
Service was superb and I was notified each step of the journey right up until delivery x
Given as a gift, wonderful feedback! My friends have been absolutely delighted with flowers I have sent to them, thank you Serenata.
Always good, the only online flower delivery service we use!!!! A1+++++++++
Flowers were not as pictured at all!!! More disappointed that my Aunty had no idea who they were off bcz the card was not added!!! I had filled a gift message out x
Great service, easy peezy to order online
the recipient phoned to tell me they had recdeived the floweres (for a birthday) and they liked gtherm very much
I have ordered a few bouquets and have always received a text to say that the flowers have been delivered, which is a great idea. However on the last delivery I did not receive notification of delivery until the following day ???
Easy to use site.
I have purchased flowers from Serenata flowers before and they have always given me a great service
Came next day delivery as requested. Flowers came fresh and lasted well over a week still looking great.
St. Albans 22/05/2015
Excellent service and gorgeous flowers
Ordered on line and received acknowledgment of order same evening, I was able to track the flowers. I then got email to say what time they arrived.
Castle Douglas 22/05/2015
Easy to order
First class service very happy would use again