Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87.6%)

(based on 82102 reviews since December 2009)

LAST 30 DAYS

4.3/5(86.7%)

(based on 1612 reviews, 30 April - 30 May, 2015)

LAST WEEK

4.2/5(83.3%)

(based on 299 reviews, 23 May - 30 May))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Aroha

Auckland 30/05/2015

fabulous service, great price, great product!!

John

Ngaruawahia 29/05/2015

Awesome

Tracey

Kent 29/05/2015

The site is very easy to use and great that they let you know what is going on with your order.

nicola

Liverpool 29/05/2015

Great service and super friendly and helpful staff

Sarah

Bury St. Edmunds 29/05/2015

Lovely flowers delivered on time!

LESLEY

HAMPSHIRE 29/05/2015

vary good

Elizabeth

Hereford 29/05/2015

Prompt and efficient

Jeanette

Guildford 29/05/2015

Website was easy to use and flowers arrived on time and in great condition

Karen

York 29/05/2015

Excellent service throughout.

Nicky

Stoke-on-Trent 29/05/2015

Fantastic - great service. The only company that I now use for ordering flowers. As a customer kept informed of the status of the order.

Moya

Lancaster 29/05/2015

My friend was thrilled with this unusual bouquet. <br/>Tracking was very useful too.

Heather

Oakville 29/05/2015

Used them several times, always delivered good quality product on time.

Jennifer

Southampton 29/05/2015

Arranged for these to be sent for a friend on her birthday. Arrived in the day, really nice to have a ext message saying they are on their way!

Jean

Hinckley 29/05/2015

An excellent service, so glad I came across this site.

Neil

Pudsey 29/05/2015

Pleased

Tracey

Coventry 29/05/2015

Excellent service

DAVID

Shipley 29/05/2015

Placed my order for next day delivery with minutes to spare and they honoured that with the flowers delivered late morning

Raymond

London 29/05/2015

Easy to select and order and good notifications for flowers leaving and then being delivered

Jo

London 29/05/2015

easy to navigate, user-friendly web page interface

Greg

Leamington Spa 29/05/2015

quick service and delivery

Contact us

During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

*Required field

x

Login

×