Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87.6%)

(based on 80172 reviews since November 2009)

LAST 30 DAYS

4.2/5(83.5%)

(based on 4156 reviews, 26 March - 25 April, 2015)

LAST WEEK

4.4/5(87.6%)

(based on 591 reviews, 18 April - 25 April))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Chris

Swansea 24/04/2015

Flowers arrived late but full refund issued with an apology

Myrtle

Crowborough 24/04/2015

Excellent and very helpful website

Terence

Chesterfield 24/04/2015

I trust this company to what it claims and as yet have not been disappointed

Isabella

Wolverhampton 24/04/2015

Excellent service

Klarianne

Nuneaton 24/04/2015

Excellent service! Kept well informed of delivery day/time.

CHRISTOPHER

Doncaster 24/04/2015

Excellent service and my relative thought the flowers were wonderful (i didn't see them myself). Arrived on the day required.

Brenda

Birmingham 24/04/2015

First class. Will use you again

Nina

Bristol 24/04/2015

It was easy to order and even with last minute changes in terms of delivery address Serenata still delivered the flowers on time and to the right address. Thanks.

Maxine

Bristol 24/04/2015

As usual beautiful flowers and great service!

Fiona

Linlithgow 24/04/2015

Superb

terry

Worthing 24/04/2015

could not be better

Ann-Marie

Camberley 24/04/2015

Quick and easy to order

Sarah

Norwich 24/04/2015

Was a little disappointed that they were delivered so early to my elderly aunt. Left on the front doorstep without permission from me and could easily have been stolen.

Christine

Coalville 24/04/2015

Let me know when flowers had been dispatched and when they had been delivered- good service.

Jacqueline

Ilminster 24/04/2015

Very prompt and keep customer informed

Wilfred

Cheltenham 24/04/2015

Excellent service.

Susan

Wolverhampton 24/04/2015

Ordering, Delivery and the flowers were all excellent as I knew they would be having used them before. However I had query and e-mailed them twice as there is not aTelephone link anymore, and didn't receive a reply which was dissapointing.

Patricia

Windsor 24/04/2015

good service and prompt delivery

brenda

Bury St. Edmunds 24/04/2015

didn't she the flowers but was told they were lovely

Denise

Edinburgh 24/04/2015

The company exceeded the promised delivery date which made me very happy.

Contact us

During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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