Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87.6%)

(based on 81773 reviews since November 2009)

LAST 30 DAYS

4.3/5(86.5%)

(based on 1779 reviews, 23 April - 23 May, 2015)

LAST WEEK

4.5/5(90.3%)

(based on 391 reviews, 16 May - 23 May))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Philip

Pontefract 23/05/2015

Great quality flowers

Viv

Birkenhead 22/05/2015

Service was superb and I was notified each step of the journey right up until delivery x

Jayne

Birmingham 22/05/2015

Given as a gift, wonderful feedback! My friends have been absolutely delighted with flowers I have sent to them, thank you Serenata.

Kerry-Jane

Paignton 22/05/2015

Good communication

MARK

Cwmbran 22/05/2015

Always good, the only online flower delivery service we use!!!! A1+++++++++

Joanne

Cardiff 22/05/2015

Flowers were not as pictured at all!!! More disappointed that my Aunty had no idea who they were off bcz the card was not added!!! I had filled a gift message out x

Heather

Harrogate 22/05/2015

Great service, easy peezy to order online

JOYCE

Jarrow 22/05/2015

the recipient phoned to tell me they had recdeived the floweres (for a birthday) and they liked gtherm very much

Jacqui

Bristol 22/05/2015

I have ordered a few bouquets and have always received a text to say that the flowers have been delivered, which is a great idea. However on the last delivery I did not receive notification of delivery until the following day ???

Rosie

Coventry 22/05/2015

Easy to use site.

Adrian

Berkhamsted 22/05/2015

I have purchased flowers from Serenata flowers before and they have always given me a great service

Stewart

Glasgow 22/05/2015

Came next day delivery as requested. Flowers came fresh and lasted well over a week still looking great.

Hayley

St. Albans 22/05/2015

Excellent service and gorgeous flowers

Jane

Norwich 22/05/2015

Ordered on line and received acknowledgment of order same evening, I was able to track the flowers. I then got email to say what time they arrived.

Chantelle

Castle Douglas 22/05/2015

Fast delivery

Celia

Penrith 22/05/2015

Easy to order

Terry

Tipperary 22/05/2015

Excellent

robert

London 22/05/2015

Good

Ann

Alton 22/05/2015

GOOD

anthony

leicester 22/05/2015

First class service very happy would use again

Contact us

During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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