Clay pots can be used for more than just potting flowers. They can be turned into chimes, or pot people, or candle holders. And the domestically inclined can even use them for baking.
At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily. We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party , Feefo, to do this for independent verification. Please note that all comments and ratings are from genuine customers, unlike some of the reviews from sites where visitors leave anonymous reviews.
We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.
Didnít see them myself but they were well received
Communication was excellent
Service rating : Theyíre very efficient with the orders & keep you well informed as to the status of the order
Product : Everyone who received the flowers said they were beautiful
The father and son who inhaled these claimed that the candy was scrumptious. Mum didnít get any.
Service rating : Easy transaction with a complimentary outcome.
Product : Healthy fresh blooms exceptionally presented.
Service rating : Excellent, cheap and easy.. i had to problem choosing Serenata Flowers for my valentine roses.
Product : Beautiful and perfect
Service rating : Although I was completely unhappy with the product received. The customer service was very good and I received a speedy full refund.
Product : The item received bore no resemblance to that pictured, and was definitely of a poorer standard and not worth the cost.
Service rating : Delievered in beautiful condition.
Product : Ideal as a christmas gift for family.
As expected, my message was adequately conveyed
Service rating : Excellent communication
Product : Excellent value for money
Service rating : had no problems with the site
Product : my gf was happy
Service rating : The first bunch were very disappointing but the problem was quickly rectified
Product : Once I requested a bunch that looked like the ones from the picture I had ordered they arrived looking beautiful
Service rating : excellent price point and delivered as promised
Product : flowers were of great quality
Service rating : First rate service.
Product : First rate flowers which lasted for over a week.
Already responded directly to Serenata (Sarah).
Really pleased with service. Aunt text me at lunch time on day of delivery to thank me for beautiful flowers.
Service rating : Pleasant online experience and straightforward delivery.
Product : Absolutely beautiful display.
Service rating : Fantastic service, delivered on time next day even though I did not order until about 10pm the day before.
Product : It is the second time I have had this selection delivered to different people, both said what a beautiful selection of flowers they were.
Service rating : I was very please the service thank you
Product : As above thank you
Very pleased with the service.
Cheesy but fun
Amazing colour & different. I always buy my mum lilies or sunflowers so this was a magic change she loved them!!
My friend said the chocs were delicious
Service rating : Efficient service
Product : Contents look fab
Service has been amazing. Thanks for helping me out from across the Atlantic.
Service rating : The flowers were apparently beautiful, and the price was reasonable. The friendly atmosphere in emails is excellent.
On the day I got an email saying that theyíd been left in a secure place, which worried me, so I checked with my friend and in fact they were delivered to her in person. I also had a second delivery confirmation yesterday, 4 Feb, a month later! So communication needs some improvement!
Product : I didnít see the flowers but my friend said that they were beautiful.
Lovely and extremely different
Service rating : Super customer service and communication.
Product : Quality of the flowers, balloon, chocolates and bear were top notch! Serenata score highly not just for flowers!
Recipient says flowers are lovely and well presented
Service rating : Flowers were receeived next day without any delivery problems
Product : Recipient said how lovely the flowers were
Service rating : Brilliant service
Product : Beautiful bunch of roses, wonderfully presented and tremendous value
ordered on Sunday evening, arrived on Monday morning, excellent service and beautiful flowers in excellent condition, very well packaged. Will definitely use again and recommend.
Delivery was good
Service rating : The service provided was first class,the ordering process was easy to follow and regular contact from the company gave me assurance that the delivery had been made. My friends were unwell over Christmas so didnít get chance to give me feedback until recently but the plant brightened their day, I definitely will use serenta flowers again. Thank you.
Product : A beautiful and fresh plant. The recipients were delighted. Thank you.
great website. thanks
Service rating : Flowers were on time like stated and the quality was bang on! Best flower service. Highly recommended!
Product : Excellent!
Professional service and beautiful flowers .Thankyou.
Service rating : GOOD BUT DELIVERED A LITTLE LATE IN THE DAY.
Product : Mrs Jevons said that the flowers were beautiful!
Service rating : Arrived as advertised.
Product : Was informed by the recipient that when the flowers arrived "they are lovely", however the next morning they were as good as dead, drooping down the side of the vase.
Kingston upon Thames
Service rating : Kept up to date with text messages which was great
Product : My Mum was very pleased with her flowers
It seemed to go down very well.
Service rating : Ready to use and everything as expected.
Product : The flowers are beautiful, the recipient is very happy!!
delivered to the wrong place and wrong person ended up not reaching recipient in time I did
3 bouquets sent. All the same but different areas. 2 brilliant but 1 not. Complaint procedure slightly slow (took 3 weeks) but excellent outcome full refund or resend bouquet. Resent bouquet. Excellent on that occasion.
Service rating : first time I have used this company. reports from my 2 recipients were that the flowers arrived on schedule and were good quality.
Product : I did not see the flowers but was told that they were fresh and attractive
Though I thought you were local I was happy with the service.
I wanted delivery to Fife, Scotland for a specific week day, but this couldnít be guaranteed. I had to email the company to find this out as the online ordering system just said they didnít deliver on any day I tried to arrange delivery for. This was for a hamper. Apart from this service and communication was excellent.
Service rating : I have now used Serenata Flowers several time they have delivered when said and my sister has said that the flower arrangements are beautiful.
Product : My sister said the arrangement was beautiful
very efficient, easy use of the website, clear and concise. delivery recieved in good time, with an e-mail and text to say order recieved by recipient. really impressed and will definately use again.
Missus loved it. Arrived perfectly on time, packaged well. Thanks
Service rating : Easy webiste, good value and kept well informed of the delivery.
Product : I have not yet spoken to the recipient to find out if they liked the flowers.
Service rating : Arrived on time and in the right location.
Product : The roses arrived on time in a box with no frills but lovely blooms that have lasted 2 weeks. My wife loves them.
Service rating : very good service putting any problems right straight away!!
Product : flowers were beautiful!
Service rating : Arrived as promised, notified by text and email
Product : My Dad was delighted by the range, quality and quantity of products in his birthday hamper!
Always a pleasure. Good value-for-money and prompt service.
Service rating : Yes
Product : bought as a gift, could not get feedback from recipient in another country
Website is always easy to use and response from Serenata is swift and helpful.
Easy to use and very efficient
Service rating : I have used Serenata Flowers several times now. On this occassion they have far exceeded their excellent customer service i have got used to. My girl friend says they are the most fragant and beautiful roses she has had.
Product : wonderful fragrance and longevity.. beautiful flowers.
Service rating : very good communication re:order and delivery
Product : I did not see the flowers myself but my nana loved them
Service rating : Clear and concise and flowers arrived on time, and left in safe place as per instructions.
Product : Flowers were for my mum - who rang immediately to thank me and let me know they were beautiful. Not yet clapped eyes on them myself, but mum was happy
Service rating : Had a poor bunch of flowers delivered after a bit of discussion they send a replacement.
Product : The second bunch is nice and as expected. The first bunch had a lot of poor quality flowers in it!!
Gift so I cannot comment
Very good updates on progress of the order.
Service rating : Packaging very good , no damage to flowes
Product : Unusual flowers lovely colours
Service rating : My Mother was thrilled with the flowers she recieved
Product : Would use Serenata Flowers again, with out doubt.
Basically the company did what it said on the website. The flowers were lovely, arrived on time and the recipient was very pleased with them.
Kingston upon Thames
Service rating : Very helpful having updates on the status of the order. You do need to include extra options ( free field) for where the flowers can be left if the recipent is not in, You used to be able to do this - but now you only have selected drop-down options.
Product : Recipient thpought they were amazing!
Service rating : Easy to select from a great range of flowers,order and pay. Arrived when they promised.
Product : The recipient was absolutely delighted with the flowers.
Amazing fast no fuss service. Thank you!
great service fast and easy thanks
Service rating : Prompt and efficient service.
Product : The flowers were for my sister in law and she was very pleased with them. I saw them and I was pleased too. I took a risk as I had not used them before and I am satisfied with the service and am happy to use them again. I will recommend them to friends and family if asked.
Service rating : Hamper was a gift and was left with a neighbour.
Product : It was a gift
Service rating : EXCELLENT SERVICE THROUGHOUT
Product : BEAUTIFUL ARRANGEMENT
Service rating : Delivered on the day specified
Product : The recipient was delighted with the gift and especially liked the vase
My work colleague was well impressed
See previous comment. I ordered internationally. My brother sent me a photo of the flowers.
Service rating : used serenata flowers before but this time the flowers were poor on contacting the customer services this was sorted fast
Product : the flowers delivered were not as advertised
the team was great, good cummunication and speedy service. I hope they have more deals as i will deffo use you again
p.s my mum LOVED the flowers and I am back in the good books
Service rating : Excellent Service for delivery. Flowers were as shown on websight.
Product : Excellent Service delivery.
Good - my mum said her flowers were lovely. Thanks
Very happy with the flowers.well wrapped and protected when delivered.flowers as advertised and beautiful .Will use this company again
Service rating : I have used serenata flowers twice now and both times the people who have received these have absolutely loved the flowers and the service is amazing letting me know when they have been delivered . I will carry on using serenata and have already recommended them to my friends and colleagues.
So thank you
Product : Although I have not seen these in person as they were sent as a gift. The feedback I had was lovely at how different they are and how bright . A lovely set of flowers.
Service rating : Easy website to use. delivered on time
Product : beautiful flowers. kept well.
Service rating : Excellent service and communication. Flowers started to wilt after only 24 hours.
Product : Looked very nice. Pity it only lasted about 5/6 days.
Service rating : 1st class
Product : usual standard
Not very ígrandissimoí if you ask me. But lavly she says! Thank you
palma de mallorca
Service rating : Very easy website to use and I was very pleased to be notified when my order had been received and then again when delivered.
Product : My friend was delighted with the beautiful flowers and they are still just as fresh over a week later!
Service rating : Fantastic delivery and information.
Product : My friend was delighted with the arrangement.
Service rating : Good website and arrive promptly
Product : My Mum said the flowers were very exotic.
No comment as yes
Service rating : Recipient was very pleased, and flowers lasted a very long time.
Product : Recipient was very pleased, and flowers lasted a very long time.
Service rating : This was for my wife who is away in UK at the moment - she was very happy with the flowers-she was really overjoyed.
Product : I havenít seen the flowers because Iím far away, but apparently they are terrific.