Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.3/5(86.5%)

(based on 119172 reviews since March 2010)

LAST 30 DAYS

4.4/5(87.6%)

(based on 2895 reviews, 3 August - 2 September, 2015)

LAST WEEK

4.3/5(86.7%)

(based on 600 reviews, 26 August - 2 September))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Rikki

Liverpool 01/09/2015

Flowers were great, shame the driver just threw them over our back garden in a catboats box when it was raining for them to be wrecked

Marion

Ferndown 01/09/2015

good service, delivered on time.

Barbara

Swindon 01/09/2015

Not as good a slast time, flowers on offer but so much greenery very few flowers ! disappointed

Sandra

Aljezur 01/09/2015

Everything as advertiser

Rosie

Coleraine 01/09/2015

Super fast service

Christine Ward

Greenford 01/09/2015

The service was excellent - informed by text and email first thing in the morning of delivery that the flowers would be delivered and they were delivered within approx. 1 hour and notified again by text and email to confirm delivery.

Steven

Southampton 01/09/2015

I am so pleased with the service that Seranata Flowers offers. I have used Seranata Flowers before and will continue to use them! I ordered the flowers online from Spain. Their website was easy and user- friendly. I was kept informed at all times about dispatch and delivery times. Mum rang me 15 minutes after receiving them to say how delighted she was with the flowers and the message which commerated the anniversary of Dad's death. I will continue to use Seranata Flowers and highly recommend them!

Linda

Darlington 01/09/2015

Great service

Paula

Crewe 01/09/2015

Delivered on time and looked great.

Raymond

Bromley 01/09/2015

very good

Lesley

West Wickham 01/09/2015

It would have been helpful to have had two alternatives for leaving the flowers if nobody home. I could then have requested trying a neighbour first with leaving at back of property as second choice (I was worried about them getting battered if there was heavy rain).

Bernadette

Glasgow 01/09/2015

Website and information accessible . Quality and range on offer excellent.

Michele

Sutton-in-Ashfield 01/09/2015

Excellent service

Paul

Doncaster 01/09/2015

Great Service

Danielle

London 01/09/2015

Delivered on time. Next day delivery offered.

Joanne

Hebden Bridge 01/09/2015

Brilliant communication

Judith

Williamston 01/09/2015

Speedy service.... wonderful flowers - including buds that opened up ...so it spread the joy longer!

Deborah

Horsham 01/09/2015

Consistently good.

Kay

Marmion 01/09/2015

I asked for the flowers to be left with a neighbour if there was no answer, only to find out that they had been left on the front door step in full view......not happy

Mantas

burnley lancashire 02/09/2015

:)

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