Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(88%)

(based on 73681 reviews since September 2009)

LAST 30 DAYS

4.5/5(90.1%)

(based on 1947 reviews, 1 February - 3 March, 2015)

LAST WEEK

4.5/5(90.5%)

(based on 465 reviews, 24 February - 3 March))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

O

London 02/03/2015

Lovely flowers, the recipient was delighted.

Julie

Rochford 02/03/2015

100% rating a flawless service

elizabeth

Mazarron 02/03/2015

brilliant service, turned up on time/

janet

Chesterfield 02/03/2015

very happy flowers were beautiful

Angela

Birmingham 02/03/2015

Updates via text message very helpful

margaret

Southampton 02/03/2015

I was happy with the service I received when ordering flowers for my friend; I was kept informed until delivery of them.

Jackie

Gravesend 02/03/2015

Ordered from abroad. Kept up to date re delivery

steve

Skipton 02/03/2015

First rate service, needed a bouquet delivering the next day and Serenata did exactly what they said they would, can't get much better than that!

Gerardine

Folkestone 02/03/2015

Second to none

Janice

Southend-on-Sea 02/03/2015

I've used Serenata 3 times so far and all the recipients have told me how wonderful it was to get the surprise flowers and how lovely they all were.

Elizabeth

Manchester 02/03/2015

excellent service

Anthony

Royston 02/03/2015

All good very good service

Yvonne

York 02/03/2015

Excellent service! Beautiful flowers and great communication. A*

teresa

Bournemouth 02/03/2015

flowers delivered on time

Jemma

Worcester 02/03/2015

Fantastic service, easy to order and quick

Ray

Lymm 02/03/2015

Delivery was good, on time as promised, but the Pink Roses had a type of dried out burning mark around the edges of the petals which makes me think that they had been frosted as a result of being left in an unheated warehouse overnight prior to delivery or maybe kept in a deep freeze which was too cold

Timothy

Reading 02/03/2015

Pleased with delivery and with the quality of the flowers

Janine

Colchester 02/03/2015

They were a gift and the recipient said they were beautiful. Very happy

Helen

Chester 02/03/2015

Happy with the service

Emma

Egremont 02/03/2015

Great

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During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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