Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87.8%)

(based on 76156 reviews since October 2009)

LAST 30 DAYS

4.2/5(84.6%)

(based on 2765 reviews, 26 February - 28 March, 2015)

LAST WEEK

4.5/5(90.7%)

(based on 421 reviews, 21 March - 28 March))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Louise

Orpington 27/03/2015

Great, have used SerenataFlowers twice now and both times they kept me updated on delivery constantly and both people said the flowers were beautiful. <br/>The only thing that niggled me a bit was you could next day delivery for valentines day only just before 14 Feb.

Marie

London 27/03/2015

excellent value. excellent selection.

Marie

London 27/03/2015

Really good value. Loved the great communication letting me know the flowers were on their way.

Carol

Hull 27/03/2015

Blooming excellent! <br/>First class service from start to finish. Easy website &amp; loved all inclusive pricing.Also actual size of bouquet shown so you know what your getting. <br/>Difficult address to find too so well done to courier also

Karen

Oldham 27/03/2015

Good

Brenda

Stone 27/03/2015

Excellent

Bev

Newcastle upon Tyne 27/03/2015

Great service and Beautiful flowers.

lis

Leicester 27/03/2015

Great close up pics of what your purchasing

Frances

Axminster 27/03/2015

I had to arrange for a bouquet to be sent a couple of months in advance, I had doubts, but need not have worried. I was kept up to date at all stages of the operation and everything workled excellently.

Adam

Walton on the Naze 27/03/2015

Great Service. Easy to use. Next day delivery as stated. Excellent flowers

Gill

High Wycombe 27/03/2015

Good price , delivered timely, kept informed.

Antony

Nelson 27/03/2015

Excellent promptly and efficient service.

lynn

Glasgow 27/03/2015

speedy delivery I was kept well informed with text

Garnet

Carmarthen 27/03/2015

Service was very good

Jeanna

Wirral 27/03/2015

Good service

Petet

London 27/03/2015

Good price good service

Maggie

King's Lynn 27/03/2015

Excellent service again from Serenata Flowers, I wouldn't use anyone else.

Cindy

Chestertown 27/03/2015

SerenataFlowers is a wonderful way for me to send flowers overseas to our loved ones!

mary

Chippenham 27/03/2015

Smooth transaction

Melissa

Wirral 27/03/2015

Very good service was informed of when flowers had left and when delivered

Contact us

During the hours between 9am - 9pm Monday to Friday we will respond to your query within the hour. Over the weekend and out of hours you might have to wait a bit longer

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