We used your service for the first time this week to deliver flowers to an elderly friend who lives in Lothersdale, Yorkshire on her 86th birthday.

We placed our order from Australia using the internet and found the procedure straight forward and user friendly. The subsequent updates advising that the flowers had been despatched and then delivered was professional and worked very well.

We spoke to our friend on her birthday and she was delighted with the condition and the presentation of the flowers and the fact that they had been delivered early in the day.

It is always a risk when ordering goods via the internet but this experience provides us with confidence to use your service again. Many thanks.