It's a bit of a mixture really, I was very happy with the service in this instance but in other circumstances it might have been different... I ordered just flowers, they were delivered 3 days late , including weekend, but with chocolates added, presumably as compensation but I was not informed by serenata, just by the recipient, who was very happy with them - I didn't mention that the chocolates were a freebie!
As this was a gift to my daughter and son-in-law I am having to give you their feed back, which was excellent. This company had been recommended to me because of good service/products with a very customer friendly web site.
I recently sent flowers to another relation the other end of the country and she was very happy with her gift, presentation of flowers very good (she send me a pic). I ordered in the evening and she received them the next day. Fantastic
Superb service. The note was either handwritten or a handwritten font was used making the gift even more personal, this is most appreciated. I also sent 2 balloons and 17 days later they are still as inflated as the day they arrived. I will only ever use Serenata in the future and certainly recommend 100%.
The delivery was to a hospital but did not arrive, the chocolates were returned to Serenata, I assume it was because the courier was probably expected to pay to park to enable him to drop off the gift. This I can understand, no one should have to be out of pocket. Sereneta did offer to re deliver but I declined.
my daughter-in law was pleased with the chocolates. excellent service and was kept informed as to the delivery. I have never seen any of the goods( I have had the flowers also) and each time I get good comments from all the people whom I have sent them to.
I was very pleased that I could order on the day.
I heard from one friend who was delighted with her flowers and chocolates.
The other friend I have not heard from as yet, but she is not well so it may take her longer to get round to contacting me.
Excellent 1st class service and keep you updated right through the process , would highly recommend these to any of my friends x
They say the way to man’s heart is through his stomach. Did you know the same now applies to women? A recent study confirmed that women were more inclined to romance after a meal. While chocolate cannot really compete with a candle lit dinner, we bet you would not find a woman who wouldn’t have a piece of chocolate for breakfast, lunch and dinner!
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