Make someone's special day last way past sunset with bright-coloured petals that continue to glow long after the candles have been blown out. Birthdays come but once a year, so take the opportunity to really spoil someone with flowers.
I have used Seranata many times over the years and up to now I have been very happy with their service. Unfortunately, on this occasion, I was very disappointed as I tried to book online in the usual way but there was a default delivery date on the website of 10th Jan. As I wanted the bouquet delivered on 31st Dec for my auntie's birthday, I thought I might be able to book my chosen gift and go back to amend the date afterwards as it would NOT let me alter the default date at the time and I was running short of time. Even though the website advertised delivery could be 'next day'. I just wanted to be able to speak to someone to explain this but this option is no longer available. I tried emailing them with my concern but heard nothing in response so my flowers and balloon were duly delivered on 10th Jan - 10 days later than I wanted. Apparently my auntie said the flowers were lovely (as usual) but 10 days after her birthday!!
I bought these flowers for a friend's birthday. She was very pleased and sent me photos so i could see. The flowers were very pretty. However, i did order the deluxe bouquet and was some was underwhelmed with the size of them, having ordered from this site a number of times and usually going for the standard size I expected them to be slightly bigger for the price. Delivery was excellent however and the driver placed them discreetly out the way leaving a delivery note, as she lives in a large housing estate and was not home. The delivery updates were helpful as well as it was a surprise and i didn't want to ask the recipient if they had arrived.
The flowers ordered for my friends birthday did not turn up on the day selected despite paying extra for delivery. I was not contacted until it was too late. I have used Serenata on numerous occasions and they have always been excellent but this experience left a bad taste so I am not sure if I will use again. On a plus side when they found out about the problem they were very helpful and when I asked for an upgrade and refund it was handled. I cannot confirm that the florist did actually upgrade the bouquet.
Very pleased. I have used this service before and was pleased again. The only thing I would change is the your flowers is the message system which is good in the most part but I received a text message at gone 6 pm, which didn't say probably delivered earlier as my email message did so felt bad for the birthday 'girl' my 90 year old Auntie & didn't actually know till later that they actually arrived in the morning but... Could they not text when they actually deliver? I would give an excellent had it not ben for my upset over the timing as I felt I'd let her down.
I have nothing negative to say about Serenate Flowers. However, the same cannot be said for YODEL the delivery service they contracted on this occasion to carry out the delivery. The flowers I ordered for my wifes birthday were deliverered to the wrong address. The delivery label was clear and I sat in all day waiting for them. I'm still really annoyed. It's that usual thing. "If you want a job doing properly, then do it yourself!"
It was good to be able to order for a special date, well in advance . Nearer delivery time I received a progress report and delivery made on the day. Unfortunately the birthday girl was out and the flowers were left at the back door. It was only luck that they were found on the same day as there was no notification put through th door.
Ordered Birthday flowers for grandma in Spain. The order was only place at 8pm in the evening, the ad did say next day delivery however I was thinking maybe not this ordering so late in the evening and communication needs to be made in Spain manana. The flowers were delivered the next afternoon. Service super.