Make someone's special day last way past sunset with bright-coloured petals that continue to glow long after the candles have been blown out. Birthdays come but once a year, so take the opportunity to really spoil someone with flowers.
I have used Seranata many times over the years and up to now I have been very happy with their service. Unfortunately, on this occasion, I was very disappointed as I tried to book online in the usual way but there was a default delivery date on the website of 10th Jan. As I wanted the bouquet delivered on 31st Dec for my auntie's birthday, I thought I might be able to book my chosen gift and go back to amend the date afterwards as it would NOT let me alter the default date at the time and I was running short of time. Even though the website advertised delivery could be 'next day'. I just wanted to be able to speak to someone to explain this but this option is no longer available. I tried emailing them with my concern but heard nothing in response so my flowers and balloon were duly delivered on 10th Jan - 10 days later than I wanted. Apparently my auntie said the flowers were lovely (as usual) but 10 days after her birthday!!
Very pleased. I have used this service before and was pleased again. The only thing I would change is the your flowers is the message system which is good in the most part but I received a text message at gone 6 pm, which didn't say probably delivered earlier as my email message did so felt bad for the birthday 'girl' my 90 year old Auntie & didn't actually know till later that they actually arrived in the morning but... Could they not text when they actually deliver? I would give an excellent had it not ben for my upset over the timing as I felt I'd let her down.
I have nothing negative to say about Serenate Flowers. However, the same cannot be said for YODEL the delivery service they contracted on this occasion to carry out the delivery. The flowers I ordered for my wifes birthday were deliverered to the wrong address. The delivery label was clear and I sat in all day waiting for them. I'm still really annoyed. It's that usual thing. "If you want a job doing properly, then do it yourself!"
The price of the bouquet was very reasonable. I was particularly impressed with the free delivery .... and on a Sunday!!!!! That meant the flowers could be received on the birthday and not +/- a day!
I was kept updated by email and text about the status of my order and have been told that the delivery driver was lovely.
I will use Serenata Flowers again and will definitely be recommending them to friends and family. Just wish I had discovered them sooner!
Products were good however experience on the website was poor I tried to place the same order the evening of the 7th Oct and was unsuccessful a number of times must have been an issue with the Web page ad wanted the flowers for the 8th my mums birthday but had to leave it and try again the next morning I had no issues this time but or course missed her birthday the 8th as flowe flowers delivered on the 9th
The flowers were a birthday present for my mum who said she had never seen such a beautiful display with unusual and different flowers. They were certainly a hit and made her birthday that bit more special. The delivery service was excellent as well, and the website extremely easy to use. Thank you
I'm giving them 'good' rather than 'poor' because I think they were let down by their carrier Yodel who delivered the birthday flowers a day late. (North Scotland) The flowers were lovely but no point in this if they can't get the flowers on time- particularly a birthday. Excellent customer service and full refund so they did all they could to put it right. Well done for that.