Britain’s best selling flower… and most ubiquitous! You’ll find carnations everywhere from buttonholes and bouquets to ¬– somewhat less glamorously – filling-station forecourts. But you won’t find finer or more stylish than ours… and you can rest assured these happy splashes of colour will last for ages with very little care.
Service rating : Excellent customer service and communication
Product : Flowers beautifully arranged. One or two of the larger pink carnations were a little bit brown on the tips.
Nevertheless my mother enjoyed the gift.
Service rating : Reliable delivery
Product : Too many carnations.
Service rating : see below for comments
Product : the replacement flowers again included Carnations which were poor with one exception. Other flowers were lovely. Serenata need to choose a different type of pink coloured Carnation
Service rating : Good communication and prompt delivery.
Product : Having ordered on two previous occasions, I was unfortunately very dissapointed on this occasion. The spray carnations had mould on them, and many of the other flowers were well past their best and had been cut too short. Instead of a nicely spiralled and shaped bunch as before, the whole lot had been crammed into a too small container and looked a complete mess. Not sure what happened here, but it was a Xmas eve delivery so presumably the company is busy, but they should not be accepting orders if they cannot maintain quality due to demand. They seem like a good company service-wise, but I won’t risk ordering again.
Service rating : Delivered when they said they would to the three addresses I sent flowers to and as far as I am aware. the other two bouquets were ok.
Product : The carnations were not as fresh as they could be and were brown round the edges.
Service rating : thank you for the beautiful flowers, my friends were delighted with them.
Product : Thank toy for the beautiful carnations, my friends were delighted with them.
Service rating : Website ordering and delivery of flowers were both good, and if product had matched description exactly I’d have given an excellent rating.
Product : Flowers looked good, but carnations were white, not cream. Would have been better if they were as shown on the website. Print on card was tiny and just one line right at the top. Layout of print on card could be much better.