Whether you’ll be celebrating the resurrection of Christ or the resurgence of chocolate, Easter is a time of new beginnings, re-awakenings and the joys of Spring, perfectly captured by the spirit of field fresh flowers. Make a change from the usual chocolate eggs, rabbits and hot cross buns with Spring Chicken, Sugar Hill and our other fancy-free Easter flowers.
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Written on: 10/04/2012
Review of Serenata Flowers, www.serenataflowers.com
"excellent flowers and customer service"
I ordered from New York to ship to London, and used Serenata based on a Which review. I first ordered next day delivery which the system garbled, so I called the 24 hour number--on Easter Sunday--and was gently reminded the next day was a bank holiday. The woman instantly refunded my delivery charge,and set up for free delivery for the Tuesday. I considered making the order Deluxe but we couldn’t easily do that. Since it wasn’t deluxe, I was surprised to hear my friend talk about how large and abundant the bouquet was. She emailed me:
“My lovely beautiful flowers just arrived!!! Gorgeous lilies roses and carnations and ALL PINK!!!! So beautiful :-D thank you so much!!!! So so special and so so pretty!!“
She also told me on the phone how beautifully perfumed they are, and how many of them there were.
35 GBP for flowers is of course a lot of money, but especially as I am in New York, and my friend in London was so happy with the flowers, it was actually an excellent value.
UPDATE One week later, she emailed me:
My flowers are BEAUTIFUL!!!! The lilies have gone now :-( but the roses and carnations and other pretty pink flowers are still going strong! The roses are HUGE!!!!!! I have filled FOUR VASES!!!
All in all, a good experience, except for the website not running too smoothly.
Service rating : I used your service for the first time to send my Mum some lovely flowers for Easter.
As I live in Watford Hertfordshire and she is in Morden it is difficult for me to see her as often as I would like, my job demands very long unsociable hours and I feel time and time again the distance between us.
I have used other well known and not so well known florists in the past but just felt the need to contact you to say a very big "THANK YOU" not only did you deliver the next day (I ordered the flowers on Sunday), you also text me when the delivery went out and text me again when the flowers had been delivered. You also followed my instructions too, my Mum is very deaf and I asked to make sure the flowers were not left on the doorstep.
My Mum was extremely pleased with her bouquet which in turn pleases me.
Thank you again and I can assure you I will be using your service again and won’t hesitate to recommend you too.
Product : My Mum was extremely pleased with the quality of the flowers and a week later they are still going strong
Service rating : I ordered on a Monday evening for the delivery on the Wednesday expressing it had to be delivered before 2.30pm (without paying the additional charge for delivery prior to 1pm); it was delivered by 10am.
The flowers looked great but the roses were disappointing by the Saturday, I contacted Serenata via email who offered a full refund or replacement flowers, I requested the replacement bouquet which were delivered on the day of my choosing, the following Thursday, the bouquet arrived by 1pm.
I contacted Serenata on Easter Monday via email to state that the roses were dead, they quickly replied offering a replacement bouquet or a refund yet again, I opted for the refund as the occasion had passed. The refund was issued there and then back to my credit card.
The ordering service, the delivery driver and the customer service representatives were excellent throughout the whole experience and I Thank them all for their assistance.
Product : The roses had died within 3 days of delivery.
Service rating : Excellent and speedy service at a great price - will definately use Serenata again! I ordered the flowers late Thursday evening and they were delivered at 11am on Saturday of the Easter weekend. I was sent a text and an e-mail to tell me when the flowers had left the building and also when they had been delivered. Very impressed with the service.
Product : My grandparents phoned when they arrived to say how lovely the flowers looked. I ordered the deluxe size and there were so many flowers that they were able to put them in two vases so could enjoy them in two different rooms!
Service rating : I have ordered 3 sets of flowers for my adoptive mom, for her birthday in Feb, for Mothers’ Day and for Easter. Each time, the flowers have been beautiful, and delivered promptly. I’m a new customer to Serenata this year, but cannot praise enough.
Product : This was the one bouquet I was dying to send! Excellent value for money and stunning flowers. I am confident in saying that whatever you see in the pictures, you are sure to gift or receive. Excellent.
Service rating : The service was good, delivered when they were suppose to be.
Product : I have bought from you before and the people I had bought for loved the bouquets, this time is was my mothers 65th birthday so I did not hesitate to buy from you again, I saw the flower on easter sunday and I was very disappointed with the quality they were nearly dead, and for the money I spent I could of got better flowers from Asda and arranged them myself for alot less than I paid Serenata.
the order was not delivered on the 3rd i questioned this and lucy from admin said it was closed due to easter which it was not. informed me the order would be ther 6th or 7th still not and lucy ignored emails contacted centre they were great however lucy had copied another person email from US on my file and nothing had been done, finally sarah supervisor refunded my order and polite and regained my faith not sure what your admin department does however it does not do its job.
Serenata easter flowers appreciates the value that easter flowers online has for many people, and we are here to help them celebrate this special occasion. For Christians, Easter celebrates the resurrection of Christ, the central tenet of their faith. The secular world associates Easter with spring and rebirth. To children, the mention of Easter brings visions of colored eggs and candy and bunnies. To one and all, Easter calls to mind new life, joy, festivity and easter flowers uk. It is one of those special times of the year when easter flowers in the u.k play an important role.
The easter flower associated with Easter is the lily. For Christians, the easter flower’s trumpet shape is a token of the heralding of Jesus’ triumphant return. Stately lilies adorn thousands of churches, homes, restaurants, and hotels during Easter. But they are just one of the Easter flowers england that bloom in spring as harbingers of new life. There are fragrant freesias, the ever-popular tulips, the showy iris, and the much favored roses. Nor must we forget to send easter flowers to uk in form of dainty crocus or the pretty snowdrop. Then there are easter flowers to uk such as buttercup anemones, early stars of Bethlehem, dewberries, and a myriad of other blooms that make their timely appearance for our pleasure. serenata easter flowers paypal goes to all parts of the world to gather the freshest and finest of these easter flowers delivered in england rush delivery. Once in our shops, our inspired florists put them together into tasteful bouquets and arrangements that we are sure will please you. For at Serenata it is all about pleasing you with the extensiveness of choices we offer, with our efficient and timely easter flower delivery uk service, and with our attentive care to your needs. So when you send easter flowers to uk this Easter, think serenata. You will be glad you did.