Easy to arrange ,confirmation good ,delivery as requested & advised before .
Recepient thrilled with bouquet
As this was a gift to my daughter and son-in-law I am having to give you their feed back, which was excellent. This company had been recommended to me because of good service/products with a very customer friendly web site.
I recently sent flowers to another relation the other end of the country and she was very happy with her gift, presentation of flowers very good (she send me a pic). I ordered in the evening and she received them the next day. Fantastic
Good communication from Serenata.flowers from first ordering, then the delivery of the flowers. My friend who was the recipient of the flowers just had one small gripe - that the bouquet was left in the porch of the block of flats that she lives in; the caretaker very kindly took them up to her. However, they were delivered on the right day.
Service rating : Bouquet was delivered on the 5th instead of 6th September but thankfully recipient was there to receive it. Otherwise the Service was very good.
Product : Recipient was delighted with the gift. From the photo I received the bouquet was very close to what I expected. Thank you. It’s not easy to send flowers from a distance.
I ordered a particular arrangement of flowers to be delivered on a specific day for my mother's birthday. They arrived as described, as far as I can gather, and on the right day. What more could I expect?
Service rating : Very fast delivery and excellent communications to correct a small mistake when the wrong flowers were sent. Overall a responsible professional company which I would have no problem in recommending.
Product : Lovely flowers exactly as described
Service rating : The actual customer service was excellent
Product : The roses drooped after one day, but I complained and was given a full refund, hence the excellent rating for Serenata flowers service