Service rating : Had trouble on ordering as delivery day was not offered on booking and was due for delivery the next day which I didn’t want,I emailed the company and asked if this could be changed ,had no response so emailed again ,no response ,waited for the day I asked for delivery and they were delivered .i think because I ordered from my iPad that it is not compatible and I could not log into company and probably why I had no replies,luckily it was all good at end.
Product : These were a gift to my sister so haven’t actually seen them,but my sister says they were lovely
Service rating : Excellent service, next day delivery, great price and beautiful flowers. Also they were very nicely wrapped and delivered. Would definitely use Serenata again!
Product : I received a bunch of ’Madonna’ flowers myself and was so impressed with the combination of flowers and beauty of them that I decided to send the same bunch to an Aunty. She was equally impressed by the bunch. Furthermore my bunch is still going strong after 2 weeks, perhaps a little jaded but still lovely.
Service rating : We were very happy with the service and the bouquet was beautiful thank you so much x
Product : It’s amazing how beautiful floweres can help people and they speak volumes when words just don’t help the strawberry sundae bouquet was so perfect and very carefully selected thank you again x
Service rating : flowers arrived on the right day and were left with neighbour as recipient was out. i received texts to say the flowers were on their way and where they went so i could tell my daughter. she said flowers were lovely. Thank you !
Product : i did not see them so cant really say, but was told they were lovely.
Service rating : very good prompt service
Product : These flowers were for my daughter-in-law’s birthday & she was highly delighted.She sent me a photo of them & I was equally delighted with my purchase, they were exotic & colourful.
Service rating : excellent service, my mum got her flowers by 10am
Product : she loved them and actually phoned me before i had phoned her to wish her happy mothers day. i will definately recommend you
Slightly dissapointing that the bouquet didn't arrive on the date specified in my order, but when this was raised with serenata they responded very quickly and resolved the issue. Overall I would still recommend serenata flowers.