Service rating : I have now used Serenata Flowers 3 times, twice for a delivery to friends in Derby and once to a friend in Barnet. All 3 times the flowers have been fresh and beautifully arranged.
Product : My friend informed me that they were beautiful and she was going to to take them into her place of work (salon) so her and her customers could get the benefit of them
Service rating : Excellent service giving me updates on my order, couldnt really fault them until delivery of flowers.
Product : Flowers received on Saturday, four out of the six roses were dead by sunday, the stocks were wilting by Monday and my cousin threw them in the bin on Monday evening. Will not be using them again.
Service rating : I found the online ordering system far easier and better to use than a certain rival (Interflora!) The prices are reasonable, with more options than other flower sites, for those of us with a budget of only £15-£25. Thank you.
Product : The delivery was on time, reasonably priced and the recipient was very pleased, Thank you.
Service rating : Normally very good but feel very let down this time. Sorry
Product : A couple of the flowers were dead and was also a broken one in the middle. A colleague asked if I had got them from a supermarket.
Very disappointed this time!!
Service rating : Good communication all the way through from original booking to arrival of flowers.
Product : These flowers were sent to an aunt for Christmas who tells me that they are lovely with a good mix of flowers - happy auntie, happy me!
I would have liked information regarding the flowers that were ordered so that the recipient knew exactly what they were. However, the flowers were delivered during the time period requested and they were beautiful.
Service rating : flowers were delivered on the correct day
Product : My Mother rang me full of praise for the flowers, she was absolutely delighted with them she has taken pictures so I will see them on her next visit