Service rating : There was a mix up with delivery as I ordered on a saturday but missed the deadline, so the delivery was just put on hold rather than scheduled asap afterwards. Once I picked up the problem it was sorted quickly though
Product : I have not seen the flowers as they were delivered to a friend.
Service rating : Apparently the flowers arrived safely and the recipient was pleased
Product : This was a special occasion. The recepient was pleased with the flowers at the time but later informed me that after only one week they had started to die despite her following the instructions to ensure maximum longevity. NOT HAPPY
Service rating : Was disappointed thought that I was not advised by email that delivery had been made. Meant I needed to await my Aunt telling me! I know you can log in but it is a hassle.
Product : My Aunt thought they were beautiful. I have not seen them myself.
Service rating : Communication was good and I was pleased with the notifications I received regarding delivery
Product : I haven’t personally seen the flowers as they were not for me, but my grandma says they are lovely.
Service rating : Made flower order on Internet and seemed easy and effortless and liked the confirmation of flowers out for dispatch and when they had been received.
Product : Flowers were a gift and they were liked so must have been good!
Service rating : The couriers used are next to useless!!! Left the flowers outside,no proof of delivery.Birthday surprise ruined
Serenata Flowers I dont have a problem with
Product : Flowers damaged as they were left out in the rain overnight
Service rating : easy to use booking site
excellent updates on delivery
Product : Roses were appreciated by receiver however I am unsure of what made it deluxe? the same number of roses were sent, what is it you actually get for paying more?