i was concerned that after getting a text at 10am and the flowers not arriving till 7.55pm they would look awful. but they seemed to beokay.
Service rating : The service was excellent. Easy to do online.
Nice free card and message.
Delivered on time in a nice box etc.
Product : The flowers were damaged, squashed in the box. 3 x Heads broken off and two stems crushed. Overall the quality of the flowers were poor and certainly nothing like the picture. The bunch was bulked out with cheap filling.
Service rating : not as many flowers as in picture but a lovely spread and they have lasted really well, still looking really good a week after i got them.
Product : smaller then i thought but looks good in flowers and worth its money
good, can be a little confusing
Service rating : I really like the constant information re the process of delivery & especially knowing the flowers have been delivered. The flowers I ordered however were sympathy flowers so I think your text messages need to reflect this.
Product : Good on line.I can only see a picture of them on line & they look lovely which is why I choose them but when sending flowers in this way it is impossible to know how they look when they are delivered.
Service rating : put a smile on my wifes face
Product : perfect thank you