Service rating : The site was user-friendly and there was a good choice of arrangements. We were kept informed every step of the way about dispatch and successful deivery, which was much appreciated.
Product : We have not seen the arrangement but the recipient was delighted.
Service rating : great choice and kept up to date with order
Product : didn’t see item personally but recipitant was happy(though she threw box out,not realising there were chocolates in there too)
They couldn't deliver what they'd promised so without any asking they remedied it and made an offer to compensate. Everyone get's things wrong, so it's so good not to have to fight to get a company acknowledge it. Well done.
Service rating : Were received on the day requested
Product : These were sent as a gift to a friend. She was highly delighted with the flowers especially the gerbers as she said they were glorious colours
Service was really excellent, you were kept informed through the whole delivery process which I found very effective.
Service rating : Excellent service and kept informed all the way through the process from ordering to delivery.
Product : My friend was thrilled with the flowers.
The service was great, arrived early on the correct date and had a text to say they had been delivered