Really good - the ordering process was easy and the website was helpful re delivery options; the flowers were delivered promptly and delivery was free. Plus it was the only website I saw where the order could be placed for delivery in the next couple of days - other websites were unable to process the order and deliver until the next week (which would have been too late).
Easy to order
Customer service was quick to respond as although I knew the flowers had been delivered I wanted to know if the recipient had actually seen them, unfortunately there was no evidence that she had at the time of enquiring (but that was due to the delivery guy)
Whilst the company are excellent in sending a note to let you know that the product in now being delivered. In both cases that I have used Serenata it has taken over 6 hours for the delivery to reach the destination,
Great service - really useful letting customers know when flowers are out for delivery and when delivered
I've used Serenata Flowers a few times now and the whole process is so much easier than similiar sites (e.g. Interflora). I also feel the communication is really good.
Thank you for being considerate and waiting for my 91 year old Gran to get to the door. Not all couriers are patient enough.
Really fast, cheap & good service - packaged well, looked exactly the same as the pictures, came in the right time frame - VERY HAPPY CUSTOMER!!