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Ancient suns of gold and amber create a tropical ambiance for this intense floral display of colour and vibrancy... read more »Order Now »
Whilst the product seems to look good and was ordered on the due date, my experience was not entirely satisfactory.
1. The online ordering system was not clear and enabled me to enter my delivery address as my billing address so in fact the order went to the wrong place. If the online ordering system had checked which address the payment card was registeredto, as I think should happen, then payment should have been refused and I could have remedied any error on the addresses.
2. I only received a text confirmation of the order which did not contain all the delivery information like the delivery address. Again if I had received an email confirmation I would have seen my mistake on the addresses and corrected it before the delivery was dispatched
3. The delivery window of 12 hours is not particularly acceptable given the busyness of modern lives. Would there be any chance of narrowing this even to a 6 or 3 hour window?
Given these issues I will not be using your services again!
Good extra to make flowers even more special.
Service rating : Promt
Product : Very nice
Although smaller than I expected, should have looked at the measurements..
Service rating : It was nice to be kept informed with every step of my order right up to delivery
Product : These were a gift so did not see them, but the lady who received them said they were beautiful and after six days some of the flowers were just opening, so it seems like they will last quite a while
Arrived on time and we’re great.