Service rating : Flowers were ordered for Sat 29th March and were delivered during the day and I was advised. Excellent service.
I ordered two lots of flowers and this reply refers to the Banbury order.
Product : I ordered a vase with the flowers and had hoped that the flowers would have been artistically arranged in the vase. Unfortunately the flowers had just been shoved in the vase and although the flowers were nice they missed the ’wooh’ effect I had been hoping for. I also noticed that some of the petals on the roses were starting to turn brown by Sunday evening(only 24 hours after they were delivered!)
Service rating : I ordered flowers from your company for a friend who had a special birthday. Orders with previous companies have not been up to expectation, however, my friend was truely delighted and said the flowers were beautiful , I was only sorry not to see them. Thank you for a lovely gift. Kind regards, Moira Bonne
Product : Excellent service, flowers delivered on time and in perfect condition. I liked that you have asked me as the purchaser for feedback. Too often because the product is unseen, it’s not up to standard. Your were! Thank you
Service rating : The website was great and very easy to use. I thought the prices were good and the delivery information was excellent, I was constantly kept informed about my order status. Sadly the flowers were in a bad way when they arrived but, when I complained, my money was refunded to me instantly. Would give this company a second chance as their customer service is so good.
Product : Sadly the flowers were wilted and many were dead upon arrival.
Service rating : Flowers delivered to a Rustington address on the right day at a convenient time and the recipient was immediately on the phone to say that they were lovely and she was very happy.
Product : I have not seen the flowers myself but reported to be very good.
Very pretty card as was for a birthday and very impressed that I was able to do it all on line, message on card was what I had written. They are an excellent company that I would highly recommend to anyone, in fact, already have.
Odering great and delivery notifications perfect.i had a problem with the product and the customer service team dealt with it superbly , replied within an hour and no problem with a refund i would recommend to a friend i just need to have more trust about products
My purchases (2) were thank you presents. One was delivered soon after I had received the ’bouquet dispatched’ text. However the second bouquet seemed to take a long time although I did check that the flowers had not deteriorated and was assured they hadn’t.