Service rating : Easy to use website. Flowers delivered on time. Excellent tracking information.
Product : Recipient says the roses I ordered for her were gorgeous!
Perfect service every time!
The usual excellent service from Serenata
Service rating : Delivered on time
Product : Stepmum loved them, great value for money
beautiful flowers delivered, as expected. However, more than disappointed that the flowers were too heavy for the (reccommended by serenata’s website) vase purchased at £4.99
The Ebony vase arrived broken. Serenata offered me the choice of a replacement vase or a refund of the cost of the vase. I chose the refund, and this was promptly refunded
Service rating : kept me in touch as to when the flowers would be delivered and then when they were delivered
Product : although we did not see the flowers the person we sent then to said they were very good