Ordering was easy; prices are great and delivery was outstanding. The after-sales service and monitoring of delivery process was fantastic - so love the personal touch of the messages.
To add, we initially approached Moonpig who couldn't deliver to the Isle of Wight. Will certainly use you again - as will the recipient!
I found your ordering system (through Amazon Local) confusing, and it was frustrating not to be able to talk to Serenata directly about this. The subsequent email support was good - but not a substitute for telephone contact.
I am so impressed with the service from the range of products, the quality, ease of ordering, customer service and delivery! I wouldn't use anyone else now for flowers. Finally a company who understands how big a difference the little things make I applaud you Serenata!
Excellent service,fast efficient and they kept me informed every step of the way from order being placed to being delivered which eased my mind with my order being for an 18th birthday present just remembered by myself
Always so helpful
Never disappointed with serenata
Have used a few times now and been very reliable with delivery
Customer services answer very quickly indeed - always someone at the ready to email you
I use this company for every occasion and have always been 100% happy with the products. The service received is great and they have never let me down. I will continue to use this company for all of my needs in the future.
I have made many purchases from Serenata - I cannot fault any aspect from the point of order right through to delivery. You are kept informed of delivery progress and receive confirmation when delivery has been made. Simply an excellent and reliable service.