Service rating : First time I have used this company. I came across them by accident on the internet. Ordering process was quick & easy. I was kept informed of when the flowers had left to be delivered and also emailed when they had been delivered. An absolutely excellent service/company. Will be placing all my flower orders with them in future. Brilliant.
Product : Although I never got to see the flowers as the recipient lives in another county I am informed by her and her family that the flowers and vase received were stunning and very healthy.
Service rating : Very helpful and efficient company, with a ’live’ link service where you can ’talk’ to an advisor if you were to experience any difficulties when placing orders on-line. The flowers were delivered in the time specified and an acknowledgement email sent to your address to inform you.
Product : I’m assuming the recipient was pleased.
After almost a week, the flowers are still in excellent condition and giving immense pleasure to my elderly mother. The flowers were delivered on time and in excellent packaging and I am delighted with the quality of flowers and service. Thank you, I will be using you again and recommending you to others.
After missing the deadline for a funeral, a full refund was given plus the flowers were kept by the bereaved sister when they did arrive the day after. Anyone can make a mistake and it was handled ver well. I will continue to use them as service has always been great before.
Service rating : Brilliant service, ordered on the evening and serenata text me regarding all phases from confirmation and dispatch to delivery, which was the following morning. Easy and super fast service which i would happy recommended to others.
Product : Recipient was very happy.
Service rating : You made my experience with you easy and stress free with competitive prices would certainly use you again and recommend you to family and friends
Product : The gift bag was excellent value and my mum was thrilled with it
Very pleased with the service... again! Fast, easy to make your selection and add extras etc. I love the easy process! The flowers were stunning, absolutely perfect. The only criticism is aimed at the delivery driver who stood the box upside down outside the address.