Service rating : i have no complaints about the service - i was prepared for there to be a delay in delivery as the destination (Orkney) is subject to weather dependant transport Normally i would not have stipulated a date but as this was a birthday gift i hoped
I was surprised to be given a refund but congratulate your company on their customer service Thank you
Product : My friend sent photo’s and was very pleased with her flowers again thank you
Service rating : Excellent service. Well packaged, came on time and as described. No problems. Excellent service would use again
Product : Flowers came on time, as described and well packaged. Flowers beautiful and lasted a long time too. Mum was very pleased. Excellent service would use again thanks
Service rating : I would have liked to receive an email confirming my order. However, the recipient loved the flowers and they were excellent value for money and good delivery!
Product : Beautiful flowers and quality
Had to telephone as I couldnt complete my web order.
The customer service was excellent, and the operator was extremely helpful and pleaseant, on a bank holiday too.
I was also updated regularly on the status of my order.
I was a little disappointed as I ordered the deluxe I did expect this to be a more impressive arrangement than the one delivered. I do not think this was actually good value for money and will not be ordering again.
Using this site was very easy, I had to change the delivery date and it was easy to do. The tracking facility was very useful, and it arrived when they said it would. This was good as the recipient did not have to wait in all day.
Service rating : hopefully good,was sent to sick relative....
Product : if as good as described ,im happy.