Service rating : Efficient service, good communication as to where my order was up to and delivered on time.
Product : My friend sent me a picture of the flowers and I was a little disappointed and glad I’d upgraded to the delux as I fear the ordinary bouquet wouldn’t have been much to write home about. I do feel that part of this is down to the lilly’s not being oipen and I understand it is so they last longer so I wouldn’t like to rate them poor.
My instructions for my first order to Wetherby were not complied with and not left on the step and when I asked for them to be delivered again the next day to be left on the step for the actual birthday, which they were, my friend said some were dead when she opened them
Service rating : Absolutely fantastic service, product arrived on time etc
Product : I was a little dissapointed when the goods came as I paid £10.00 for the upgrade, when my partner said the flowers we got before (standard) were alot better quality!
What is the difference between poor and bad. I would have rated fair or ok but not actually poor or good
Absolutely brilliant. This is the third time I have now used them and the delivery has always been perfect. Will definitely use again
Easy to navigate website and excellent communication to ensure prompt delivery. Would definitely recommend!
Service rating : good fast service
Product : Mum was pleased with them but not as deluxe as the description says