Didn’t order this
Service rating : Serenata were true to their word and delivered on time.
Product : The flowers that were delivered to Benfleet were lovely but the bouquet delivered to Middlesbrough left a lot to be desired. There were only 6 roses and around as many of the purple type, nowhere near as many as shown on the standard bouquet on the website.
Flowers were a gift but the recipient was delighted with them. Very good delivery service too
Delivery was disappointing as they were delivered to wrong address and left outside. My daughter was in but it was only me texting her to say they had been delivered that she went and found them. Website is good though.
Service rating : Flowers arrived when detailed - no problems.
Product : I cannot rate the flowers as they were a gift for a customer. She did seem very pleased with them when she telephoned to thank us.
Service rating : I will defininitely use them again - Very impressed!
Product : All still fresh a week later! Very happy recipient.