Service rating : I appreciated the information tracking my order and letting me know it arrived on time and safely. It’s particularly important for the flowers to arrive on time as I live a long way and do not see my mum and dad often at all. The last flowers by post company delivered late and missed a prticularly important event. So I was really pleased to have the informationabout my order. Thank you.
Product : My mum was delighted with her flowers, she said they were fresh and beautiful
Service rating : I am delighted I have found your website. You run an amazing service, and I have nothing but praise for you. A gold star for you !!!!
Product : This gift was chosen for my mother for Mother’s Day, and she was utterly delighted with it, and commented on the bucket that the flowers came in. You really have a lovely business, and I will certainly be using you again.... Well done...
2 bouquets were ordered - one delivery was absolutely fine in all respects. But what was concerning was that although I got an email to say one of them had been delivered, I never got an email to say the other had been, which was concerning. It was in fact delivered, but the inconsistency was an issue.
Service rating : Was disappointed that the flowers were not delivered until late in the evening so my brother-in-law did not receive his birthday flowers till after he had been out for his birthday celebrations.
Product : My brother in law was pleased with the flowers. They were beautiful and it sounded as though they were as depicted on the website.
Efficient and easy to use online service. excellent and comprehensive range of bouquets. Free delivery option appreciated. I discovered Serenata a couple of years ago and was so glad to see you are still up and running.
Service rating : Flowers arrived at the correct place on the stated day. Value for money was good for delivered flowers.
Product : One bloom arrived with no head. Otherwise the bouquet was as expected. packing materials inside the box were very minimal but the flowers did not seem to suffer.
It was great to find a company who treated you well and did not make you feel as though they were trying to rip you off.
Then deliver quality with professionalism at speed!
If I need to send flowers I will use again and again!