Service rating : I used this service to purchase some flowers for my mum’s birthday. I ordered them the day before and was kept informed as to when the flowers had left the depot and when they had been delivered. As they were a birthday present I was hoping they would be delivered in plenty of time, which they were. I didn’t have any problems with the order and wouldn’t hesitate to use them again.
Product : The colour of the flowers were rich and varied. I ordered the deluxe to be on the safe side, as wasn’t sure what the standard size measured. Beautiful flowers!
Service rating : Loved the amusing and friendly updates on progress leading up to delivery. Very efficient and customer aware. Overall price was very competitive and I appreciated the ability to upgrade within the same choice of flowers at a reasonable premium.
Product : Didn’t see the flowers myself but my Mum loved them on her birthday.
Service rating : I like the text updates I get from Sernata when I make an order, knowing when the flowers have been delivered etc...
Product : The flowers I have previously bought have been great and these are no real exception. Unfortunately however, the roses wilted within a couple of days this time round.
Service rating : Very good - easy to use website.
Only one comment - would have been good to be able to order more than one bouquet at once, going to different addresses. I had 3 bouquets to order, and had to check out three times!
Product : Don’t know what the flowers looked like yet
Service rating : The flowers were very reasonably priced they were fresh and beautifully displayed and made my aunt smile, the text message service made me smile and i thought whoever thought of that was brilliant. over all i would recommend you and use you again.
Product : Beautifully delivered and were exactly what i wanted and have lasted very well...
I loved the messages that kept me informed of the progress of the order.
The service was really great and I will definitely use this com[play again because of the 100% plus service. Well done you have won my custom
Service rating : Extremely thoughtful company and assistance all the way through.
Product : Delay in delivery to the customer meant the flowers were a little limp on arrival but overnight improved.Not the fault of Serenata Flowers.