I would normally have said excellent because I really like how Serenata keep the customer informed about the order and the delivery. However, on this occasion the delivery was not successful first time round and the surprise for my relative was ruined. She was in when the delivery driver had supposedly knocked but the message was that the address was inaccessible. I was not particularly impressed by how my concerns were dealt with by customer services as, though polite, the reply was not especially apologetic or sympathetic to the fact that I was disappointed that the surprise element of the gift had been lost. I would really have put the rating for this experience between good and poor but there is no facility for this.
Excellent service as always.
Slight niggle- I had asked for the flowers to be left around the back of the house but they weren't: They were left by the hedge in the front garden. Fortunately the flowers were received, but please can you make it obvious on the package any delivery requests. In no way am I blaming you for a delivery error.
I do love using your service however, the quality of your product is exceptional, thank you!
This is the second time I have used you in the space of a few weeks. The recipient
was very pleased, and you kept me in touch when they were leaving and when
they had been delivered. All in all would recommend your company.
I was disappointed when i found out that the flowers didnt last long.they were sent to a friend as a thankyou,we were on holiday and was surprised when i was told there was very few flowers and didn't last a week
I would have placed another order with you, but could not access rhe post code which was new. But I did email you to get some help, and did not get a reply back,
Disapointing because I do like your flowers.
Brilliant service, will definitely recommend and I'll be back to use them again. I worried that the bouquet might be small as they were the cheapest on the Internet and had free delivery but I needn't have worried!!!!
Faultless service. Kept me updated via txts and emails from the moment order was made till had been delivered. Extremely competitive prices too. Recpients were very very happy with how the bouquets looked and how long they lasted.
Will now be my first port of call for flowers.
At Serenata Flowers, our team of expert florists is committed to delivering premium arrangements to greater York. Using our straightforward and simple online order system, it’s easy to have beautiful flowers delivered by the next day. Compared with standard flower delivery in York, our system cuts out the middleman so that our customers can enjoy lower prices on exceptional arrangements. For fast, fair-priced and exceptional flower delivery in York, look no further than Serenata Flowers.
One of the most beautiful and historic walled cities in the UK, York is home to some of the country’s most breathtaking sights. Surrounded by pristine countryside and home to the York Museum Gardens and RHS Garden Harlow Carr, the city boasts an impressive display of flower beds, mazes and topiaries. When you’re ready to take some of that inspiration indoors, Serenata Flowers lets you easily and quickly send flowers to York residents. In the wintertime, when one can begin to long for the flowers in York parks and gardens, it’s an ideal time to send a bouquet of impressive blossoms.
In most cases, it’s challenging to find the most rare and exotic flowers from standard florists. York may have a reputation for excellent gardens, but when it comes to florists, it can be challenging for the discerning customer to find ‘just the thing.’ That’s where we come in. By purchasing flowers directly from high-end growers and exclusive auctions, we ensure that our customers receive the most beautiful, resilient and fresh flowers possible. Our online ordering platform keeps costs low. As a result, our customers are regularly surprised how cheap even our most extravagant arrangements can be.
When you need flowers delivered in York, you typically can’t wait an extra day or two. For the busiest holidays, small-scale local florists often struggle to get orders out on time. By contrast, we’re equipped to handle the biggest rush, ensuring that your friends, family and loved ones receive their greetings on just the right day. During York’s biggest festivals and events, from the Great Yorkshire Fringe to York Pride, local merchants may close or become backlogged with orders. At Serenata Flowers, we never shut the doors of our online shop.
Given York’s considerable horticultural heritage, it’s no surprise that so many locals prefer having a florist ‘right near me.’ With the option of online ordering, Serenata Flowers makes the prospect even closer to home. Whatever the time of day and wherever you are, it’s possible to pull up a flower shop on your browser. Comparing Serenata Flowers with other local florists, York locals can quickly pick up on the advantages.