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Ancient suns of gold and amber create a tropical ambiance for this intense floral display of colour and vibrancy... read more »Order Now »
Fast delivery at a great price
Service rating : excellent,,first class highly recommend very professional
Product : cannot fault beautiful flowers sent to my friend for her birhday ,,ordered on the 7Th august for delivery on 9th on the9th at 8,30am had text to say my flowers were on their way,at9.30 had another text to say they had been delivered,9,40 a phone call from my friend saying how beautiful the flowers were.Best service ever , promt ,excellent,,very good flowers ,highly recommend,and will use this service again
Service rating : service was faultless throughout
Product : flowers were beautiful
Flowers arrived at mid-day on Mother’s Day which was great, however once I’d taken them out of the box they arrived in, they appeared pretty much non-existent considering the price paid! I opted for the Deluxe version (mid range) which was supposed to mean more flowers in the bouquet (how it’s possible to have a smaller bouquet than what we received, I have no idea).The flowers shown on the website are exaggerated with regards to their size, which is very disappointing. I don’t mind paying a higher price for a larger bouquet, as long as it is going to be larger! I’ve seen better bouquets in the local supermarket at a fraction of the cost. The flowers were wrapped in cellophane that was far too big for the bouquet meaning you could barely see the flowers. Quite frankly, I was embarrassed to present them to my Mother. All in all the product was not as described and I will not be recommending Serenata Flowers to family, friends or colleagues.
Service rating : Good communication throughout. Like that a message is received to infirm that delivery has been made.
Product : I have not personally seen the flowers but my friend seemed pleased with them.
Service rating : Efficient delivery. Lovely flowers. Value for money.
Product : The recipient said that flowers were gorgeous.
Excellent . It took many emails to eventually get the flowers delivered as my first address would not accept them .
But your staff were very helpful and persevered.