Flowers arrived at mid-day on Mother’s Day which was great, however once I’d taken them out of the box they arrived in, they appeared pretty much non-existent considering the price paid! I opted for the Deluxe version (mid range) which was supposed to mean more flowers in the bouquet (how it’s possible to have a smaller bouquet than what we received, I have no idea).The flowers shown on the website are exaggerated with regards to their size, which is very disappointing. I don’t mind paying a higher price for a larger bouquet, as long as it is going to be larger! I’ve seen better bouquets in the local supermarket at a fraction of the cost. The flowers were wrapped in cellophane that was far too big for the bouquet meaning you could barely see the flowers. Quite frankly, I was embarrassed to present them to my Mother. All in all the product was not as described and I will not be recommending Serenata Flowers to family, friends or colleagues.
Service rating : excellent,,first class highly recommend very professional
Product : cannot fault beautiful flowers sent to my friend for her birhday ,,ordered on the 7Th august for delivery on 9th on the9th at 8,30am had text to say my flowers were on their way,at9.30 had another text to say they had been delivered,9,40 a phone call from my friend saying how beautiful the flowers were.Best service ever , promt ,excellent,,very good flowers ,highly recommend,and will use this service again
Service rating : Website was easy to use and order was delivered next day as stated. Great value for money and made sending flowers easy. Will definately use again!
Product : Sent the flowers to a friend who’d just had a little boy. She was delighted by the surprise and said how beautiful the flowers looked.
Service rating : Extremely happy with this website, good choice and reasonably priced. Flowers and gifts for any occasion. Very user friendly and speedy service. Emails answered promptly and courteously. Many thanks Serenata, keep up the good work - I will continue to use you for all my floral needs :)
Product : A lovely bouquet and reasonably priced :)
Service rating : I have used Senata flowers in the past and will definately use them in the past. Service is the best. Email and text to confirm that your order has been recieved, Email to state that it has been delivered!! Fab.
Product : I have not seen the flowers but the reciepient stated that the flowers were gorgeous.
Service rating : Efficient service, flowers turned up on time
Product : These roses looked great on delivery, nicely packaged but within 5 days they started to die and the petals fell off despite being well looked after. In contrast, roses which we bought for a fraction of the price a few days earlier from a local supermarket are still fresh with no loss of petals.
Service rating : Pleased with next day delivery service, but flowers were left outside all day, because person they were for, was ill in bed, and didn’t know they were there. They should have been left with a neighbour, or delivered later on if there was no reply
Product : Haven’t seen the flowers, but told they were lovely