Service rating : I have used Serenata previously and will continue to do so in the future.
Product : The Red Roses were delivered as requested for a lady’s 93rd birthday, in perfect shape. When I spoke to her on the telephone she was thrilled and ecstatic. It made her day! That is not including all the ’Brownie Points’ I picked up.
Service rating : Speedy
Product : Fab
I was very grateful to receive notes tracking the delivery of my order.
Service rating : For those of us who order a gift basket for overseas delivery, you give us very good choices. The reicipients have phoned to say that they are very happy with the products that were put in the basket and enjoyed them very much. I will order again from your company ... BUT .... as for delivery, the website would not accept the correct postal code that I had. Fortunately, the one that the website would accept, was the house across the street. The basket was left at that doorstep. LUCKILY, the neighbour wasn’t away and is HONEST, and delivered the basket to my friends. Since I included the phone number of the recipients, shouldn’t the delivery company have phoned to make sure that my friends were home for such an important delivery? Just for your future consideration at this busy time for next year.
Product : My friends were delighted with the contents of the basket ... at least that is what we were told. I can only hope that, if I were to receive such a gift, I would also say that all the goodies were delicious.
Will use Serenata again in future.
I live overseas and the card was perfect! She knew that despite the miles I was thinking of them both. Thankyou.
I believe it was very good...