When the love of your life is under the weather, bring joy to her heart with one of the best bouquets you can buy online. These beautiful arrangements are created from the finest fresh flowers, and made by hand each day by our own skilled florists.
The website is easy to use in selecting and placing your order while being easy to set up a different delivery address to the one that is being billed.
They would have been rated excellent but for three negative points - they were meant as a surprise for my wife but they started texting her the minute I placed the order as they also had her details from a previous order.
They have still not replied to my complaint that they were sending notifications to both of us even though they were just set to notify me.
They insist on using Yodel who on this occasion did at least manage to deliver on the right day.
Service rating : Delivery company sent me a text message to say that flowers had been delivered but unfortunately at that time they hadn’t, so I thought that they had went to wrong address. I then contacted customer services who were very good and apologised for the delivery companies error. Then within 10 minutes the flowers arrived, so it was just a small hick-up but well worth it as my wife loved the Scarlett Pimpernel - Grandissimo. Thx.
Product : Arrived in excellent condition and will definitely be using Serenata Flowers again.
Service rating : excellent service! Will definitely use again.
Product : Excellent quality flowers...my wife loved them. Thank You very much.
The company are great but the delivery company were rubbish . These were a suprise for my wife who was in all day and the flowers were sent to the wrong address (68a) and my wife only found out about then in passing with a neighbour. The delivery company made no effort on knocking on my door which ruined the suprise.
Service rating : Arrived on time and in good condition, selection on the website was very good.
Product : Wife was very happy with the flowers, they were as described and didn’t dissappoint
Transaction went very smooth.text message were very useful to ensure my wife would be home to receive the flowers. Will definitely use Serenata flowers again.
Flowers arrived on time looking lovely and fresh, my wife well pleased with the anniversary gift