Whether you`re shouting a statement or whispering a sentiment you can be sure Serenata Flowers will have the gift to match your mood. Our product range is constantly evolving to ensure you receive the freshest seasonal flowers and the most up to date floral trends. Take a look at this months new products...
I did give you feed back some time back and said the recipient was delighted (sent me a photo) and I thought you may well have a new customer!
The original bouquet was delivered and left on the doorstep in the rain with no delivery note to suggest it was there when I had requested for it to be left with a neighbour. The bouquet was extremely poor and appeared to have been padded out with laurel leaves. I have used Serenata on a number of occasions and service and flower quality has always been excellent. I emailed Serenata and they immediately offered to re send the bouquet on a date of my choice which they did and it was lovely. I think I was just unlucky and it was New Years Eve when I am assuming it is more difficult to provide fresh flowers. I rate the company and service as good because you can't do more than rectify the fault.
Speedy delivery, flowers were beautiful along with ballon and teddy bear for my daughter and partners new daughter. Thank you
Website is easy and ordering is quick. I complained about the product I received and got a reply within 15 minutes. I was offered a new delivery of flowers or half refund and as I needed the flowers that day, I chose the refund.
The flowers were for same day delivery but they didn't arrive. This was disappointing but the problem was sorted by email with appogies and a new day for delivery was arranged
Last minute order on New Year's Eve for delivery on January 2nd - arrived on time and recipient said they were lovely. Great service
Easy to use website. Very fast delivery although the driver unfortunately didn't wait for mum to get to the door (or ring the very loud bell!) and left them on the front doorstep. Luckily she was in and had spotted him from the lounge window. But it was before New Years Eve and I suppose he was on a limited time for deliveries