The flowers were nice overall but I did think they would have been a bigger bouquet. The disappointing part was most of the roses were browning at the tips. Delivery was not the best experience as we had no information regarding delivery times etc. many companies now offer delivery updates to customers which makes for a much better overall service.
Ruth | Reading | |
Service rating : Excellent service as always, like the texts to keep me updated on where my order is. A good company with great service, use this company often Product : Family member loved the flowers! The Grandissimo bouquet was very well received, and they always tell me that the flowers last for ages - great work Serenata!
Service rating : very good service for ordering and delivering Product : very dried up oasis on arrival had to spilt flower and take out of box immediately and remove oasis, very disappointed for the amout i paid for flowers
The flowers were truly beautiful and very full and impressive, my only slight complaint is that they did not last as long as I thought (started wilting after 5 days) so it would be good if they could ensure they last for at least 7-10 days to take full advantage.
Paula | Langwiesen | |
Service rating : Was kept informed when flowers left for delivery and after being delivered. Good service. Product : The person who received them says they are beautiful.
Gail | Waikiki | |
Service rating : Easy to use website, very competative prices. Product : Plenty of flowers, beautifully packaged and presented, delivered on time = excellent service, will Definately use again
Was disappointed flowers didn’t turn up until late despite being one of the busiest days. It did state valentines day would be busy. But delivery times were not that clear and it didnt let me pay for specified delivery time
I was very pleased with this purchase, recipient absolutely loved them, only negative was that it looked like the standard size not the grandissimo as i ordered, but apart from that, perfect, thank you.
Karen | Stoke-on-Trent | |
Absolutely stunning bouquet, an array of colour, a lot of the flowers where still in bud so they lasted a long time. I can highly recommend Serenta and will be recommending them to friend and family.