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Hip, hop, ya don't stop smiling while golden Aztec lilies are rapping down spiky microphones of lilac liatris to the rhythm of curious violet lisianthus blossoms and bright yellow clusters of solidago.
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Yet again... Sereneta have excelled with their product. Even though sometimes the product may not exactly be the same as advertised, the eventual wait for the bloom heads to arrive is well worth it. Which means the product lives on longer for the recipient to enjoy. It doesn't matter if the price of the product is £1 or £100 the quality of the product is the same. Will continue to use this company as I know they won't let me down. At the end of the day you are trusting them to bring a smile.... a greeting... a sorry... or just a flower hug to a friend or loved one.
Was disappointed that my bouquet did not arrive to the recipient on the day i had requested, as this was for a birthday. The reason given was M1 road closure,however there are alternative routes that could have been taken. That said, I was given a full refund and the flowers were delivered the following day.
Service rating : Excellent communication, flowers were ordered at very short notice but arrived on time and I was kept informed of progress of delivery - thank you Product : I haven’t seen them myself but I have been told the flowers are lovely and still fresh after 9 days.Also very comptitively priced compare with other florists
Service rating : kept me informed throughout the delivery and it was personalised as to where they left the flowers for my family. Also forgot to use my discount voucher until after I had already paid but I could still enter it and got a refund almost straight away. Product : Didn’t see the flowers but my family said they were lovely
Service rating : Excellent - all I can say is from the moment you order the flowers this company keep you posted until it has been delivered. Fantastic. Product : Will keep using them as I find everything from start to finish is first class service and at the end a lovely product which my recipient was thrilled with.
Service rating : Very easy to use website and checkout, they also kept me updated on when the flowers were delivered Product : My friend and her daughter were delighted with the flowers - they were impressed with the colours and the fact that the flowers were in bud as it means they will last longer
Service rating : Goggled flower delivery on the web and found SerentaFlowers.com, very good value for morning and wide choice in different price ranges. Receiving an email to say the flowers were on the way and had been delivered was very good service. Product : My friend sent me a photo of the flowers and she was really pleased with the colour and quality of them.
Laura | Grange | |
I didn’t get to see the front of the card so I can’t say anything for the design there, but I did see a photograph of the inside of the card. The message was exactly as it was in my order form. The only ’fault’, for want of a better word, would be the font of the card- which is subjective and totally down to personal taste.
The flowers were nice however the receipient commented on how some of the lillies opened very quickly and hence died soon so the bouquet didn't last as long as expected. Some of the lillies didn't open up at all. Other than that the receipient was very happy.
Did not see the flowers but were assured they were nice. Arrived with not all blooms out but meant they lasted for a while. The only downside was that quite a few of the lillies never opened at all. Overall a decent bouquet and good value for money.
Service rating : Keep in touch with you every step of the way.
Very good customer service! Product : Visited my Mothet at weekend and they were just as good as the picture.
They were fresh and colours are stunning. It will be interesting to see how long they last.
Service rating : Fantastic service, ordered 9:30pm and my wife received them 250 miles away before lunchtime the next day. Product : Lovely flowers, hadn’t bloomed so my wife could enjoy them for longer, colour and quality of flowers are fantastic.