Excellent products and excellent service. I can’t rate the products below (although I’ve had to because otherwise I can’t send this form) as I don’t recognise any of them as having been ordered by myself, but those I have ordered have been enjoyed by the recipients. Therefore I am presuming they are Excellent.
Service rating : Although the flowers were very disappointing the service we received for excellent. The complaint was settled the same evening with a full refund. Product : We’re bought as a birthday present but arrived with missing flower heads and flowers that were turning brown. Very very disappointing!!!!!!!!!!
John | Grove | |
The arrangement looked superb. The white roses seemed a little bruised and did not last long but the remainder went on looking good for well over two weeks. The colours and flowers in the arrangement were well chosen, and put together with great care.
Service rating : The variety was good, and a good. Choice of flower and colours Product : The recipient was thrilled either flowers, and how they we’re arranged. Her houses not the easiest to find but the flowers were delivered promptly and in good order. Thank you!
Service rating : Like always’ I can’t rate this company highly enough....... Product : It was my niece’s 40th birthday and she was so delighted with the flowers. She also sent me photo of the flowers and I also was delighted.
Lovely flowers, however, the postal service let you down as they were left in a meter box and no note was put through the door to advise the recipient! Didn’t find the flowers until a week later....fortunately, they were protected and in water so survived reasonably well.
susan | Dollard-des-Ormeaux | |
Service rating : I use Serenat because I am confident in there quality of products and delivery. Product : My friend said they were beautiful, they were for a loss so it was very important they be nice.
Kept well informed about the whereabouts of the order. Long time between despatch and actual delivery. Despatched at 8.23 - wanted delivery in morning but recipient advised it did not arrived until 3.30pm
Elizabeth | North Perth | |
Service rating : Prompt, friendly efficient service. Highly recommend them. Product : They looked exactly like the photo on the web and the recipient was very pleased.