(Sometimes the lily flowers in this bouquet may arrive unopened – but that’s a good thing. The buds will come into bloom within about a day and the recipient will enjoy the flowers for even longer.)
Customer reviews of the overall ordering experience
Total Reviews: 314 Product: Madonna
| Sydney | |
Service rating : I’m not brilliant in my use of webssigtes, so I guess it could somehow be more user friendly, particularly as I then tried to upgrade the basic Madonna to a better one and found that particularly frustrating. In the end somebody told me they could fix it for me. I answered with my request, but didn’t get a confirmation so at this stage, I don’t know whether I have spent £24.99 or £29.99 and of course we didn’t actually see the flowers. I’m just waiting for the Visa statement to comein from the bank - but a confirmation would have been helpful. Product : As I didn’t see the flowers, there is no way of knowing and the recipient will just say they were lovely!
Service rating : Great service, good updates on order progress, flowers were great!
Flowers were ordered for delivery the following day.
Great selection of flowers to suit all occasions, tastes, and budgets, in my my opinion.
I received updates on my order progress, via SMS message and email, at each stage of the order process, even confirming they had been delivered.
Shortly after which, I received a message from my girlfriend thanking me for the lovely flowers.
Great service, will use again and recommended! Product : Didn’t get to see them, but was told they were fantastic.
Service rating : Excellent service, next day delivery, great price and beautiful flowers. Also they were very nicely wrapped and delivered. Would definitely use Serenata again! Product : I received a bunch of ’Madonna’ flowers myself and was so impressed with the combination of flowers and beauty of them that I decided to send the same bunch to an Aunty. She was equally impressed by the bunch. Furthermore my bunch is still going strong after 2 weeks, perhaps a little jaded but still lovely.
Service rating : Great value for money flowers. Product : The flowers looked lovely on the website. I cannot comment on how they looked in real life as I do not live near the person who I ordered them for. However, the lady I bought them for was thrilled so they must have been just as lovely as the website.
Service rating : Never used Serenata Flowers before but very pleased with the whole experience, bought 2 different products for Mothers Day - ordered only 2 days before they were needed. Both received happily and with timely deliveries.
Very happy and will use again. Product : Not seen flowers ourselves but comments were that they were amazing so very happy
| Duffy | |
Service rating : Flowers were delivered on time as promised. I received unexpected and most welcome help when I had trouble with the address and phone number and couldn’t complete my order. (I live in Australia so no White Pages to hand). Product : My friend was very pleased with the flowers and continues to describe them daily with great pleasure.
| Earls court | |
Service rating : The service was excellent. I was advised of step by step progress until delivered. The flowers were received at the time anticipated. Product : I cannot rate the product personally as I sent the flowers to someone. However, the response I received from the recipient was very positive.
| Kilkenny | |
The recipient is a gardener and loves flowers - I wanted to send something they would not have in their garden hence my selection - they are still talking about the arrangement - to me that is testimony that what they received was first class. thank you
Service rating : Once again very pleased with the service from serenata flowers. My mother in law was very happy with her flowers. Product : Very nice Bunch of flowers. They where a welcome surprise for my mother in law for her 70th birthday.
Service rating : Constant updates by text and e-mail were really helpful. Only slight issue was that i hadn’t appreciated that delivery would be anytime up to 8pm once they had been dispatched. But they arrived in time so no problem in the end. Product : lovely arrangement and perfectly pink!
| Bucks | |
Service rating : not to easy to order on the web as I was in Spain but, eventually managed.Arrived when they said. Product : my sister sent me a photo to thank me for the flowers, at first I was disappointed then realised the lillies were still in bud, when they opened they were really nice.
I chose an offer which was of 24hrs duration and had difficulty in getting the date I chose to register as it was not for next day delivery. An email requesting help brought quick assurance that the date I wished could be accepted. Well done
Showing 1 to 12
of 196 reviews
Next day gift delivery
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.