Service rating : The complete service from e-mail order to delivery of flowers was way above any other company I have used. The whole process was so professional and I have recommended them to a number of people. Product : My daughter received the flowers in work and when she eventually opened them, they were packed so well, she was surrounded by other people commenting on how beautiful they were.
My daughter rang me and said they were the most beautiful flowers she had ever received.
Cheryl | Mount Royal | |
Service rating : Received excellent feedback from recipient .. Over week later said still looks as good as day was delivered.. I am from United States ordering delivery for friends in UK.. Was nervous but all went extremely well and as planned.. Thank you so so much !!!!! Product : good as day was delivered.. I am from United States ordering delivery for friends in UK.. Was nervous but all went extremely well and as planned.. Thank you so so much !!!!!
My mum loved the bouquet with a great arrangement of flowers, lots of red berries and foliage and flowers in the Christmas bouquet. I’ve used this company loads now and I’ve not been disappointed. My mum especially loves the little cards instructing you how to care for your flowers. (She’s a flower geek!)
Service rating : Service &delivery very good. Only downside, although I had not requested chocolates, the delivery box suggested chocolates were included. Recipient was somewhat disappointed to find that this was not the case! She has forgiven me !! Would use the service again. Product : The contents were quite stunning and well appreciated.
Service rating : Everything happened on Christmas Eve exactly as promised - with flowers left safely with a neighbour. My sister was so surprised and delighted. Couldn’t have asked for a better a service - especially at such a busy time of year. Product : Flowers were highly rated my my sister - together with lovely vase.
Service rating : I have ordered Serenata a few times now and the service is excellent. My last order was made at 5.00 pm and I received it the next day. Will definitely recommend to others. Product : The flowers look amazing. Had lots of comments about how lovely they are and they are still looking fresh after one week.
Service rating : Liked the fact i got an email to say the order had been despatched and another email letting me know the flowers had been delivered Product : I sent them to a dear friend for christmas, the red robin was beautiful she sent me a photo and it was even better than the online description
Service rating : Very good service, quick & easy to use website. Product : I ordered the Red Robin arrangement for a gift to my mother. My mother was thrilled with the Flowers, she said that they were a beautiful arrangement & the quality were second to none!
bernadette | ONEIDA | |
Service rating : Have used several times in the past withh good results Product : Dismal flower display and I ordered two for family members. When the recipient lets the sender know of the poor quality of their gift then you know things are not as they should be.
Service rating : They responded really quick to my emails. I am getting a full refund for Red Robin. Product : The flowers received looked very poor to those on the website. As they were a Christmas gift for my Parents, I was extremely disappointed to see what was delivered.
Service rating : Ordering was really easy . Very impressed with the updates on delivery. Thank you Product : My family were really pleased with it. Unfortunately the apples were to tempting for the dog so he ate them all.
Great flowers & great delivery service - only complaint is that the offers never work when I go to checkout - have had several £5 off or 10-20% discount codes but they never work at the checkout - otherwise I would have used them even more!