Service rating : I live in Australia and ordered the flowers for my daughter and son-in-law’s anniversary in UK. The website was easy to use, and I was kept updated with my order’s status. The updates were fun too! Product : My daughter and husband were delighted with the flowers. They sent me a photo and they seemed to be exactly what I ordered. Will certainly use Serenata again and will recommend to friends.
Service rating : Really good service, impressed at how well you kept me informed about delivery, which is always my concern with these things. Will definitely use again Product : She seemed happy, so...but I never actually saw them!
chris | Callander | |
excellent service prompt delivery, flowers lasting really well.
thank for great service, kind regards chris
Customer reviews of the overall ordering experience
eddie | London | |
The website was easy to navigate with good photos of the flowers and the prices were very good in comparison to other online florists. Delivery was on time and the flowers in good condition. Very pleased and will use again.
Gary | Ormskirk | |
Quick delivery.. updated along the wayby text and the flowers are gorgeous..thank you mother in law loved them
Hazel | Burnham-on-Sea | |
As usual did not disappoint - communication re despatch and delivery much appreciated.. Flowers very well received by recipient.
Fiona | Runcorn | |
The only reason this score is not "excellent" is that they over-communicated - I was getting emails and texts for each step. Unnecessary. Perhaps we could be asked which we prefer?
Lesley | Sevenoaks | |
Arrived on time, beautifully packed and have lasted a week already - I will use you again so many thanks!
Rosalind | Solihull | |
Have used Serenata on a number of occasions and have always been very satisfied with the service and with the flower arrangements.
Yvonne | Lewes | |
What more could one ask for? Serenata offer competitive rates, beautiful flowers, most efficient service and keep you informed all along the way. 10/10 !
Karen | Chester | |
I have used Serenata on a number of occasions - the service is always efficient and you are kept well informed regarding delivery.
Patricia | Waterlooville | |
The recipient never contacted me so not sure if she ever received the flowers. Would not ask as her husband had just died ???